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Mars
Mars
@editor
Admin
Illustrious Member
Joined: Feb 11, 2021
Last seen: Aug 14, 2026
Topics: 370 / Replies: 4430
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RE: Forum updates, announcements & issues

I've just been notified that there's an error uploading images and media to the site – I've checked it and there does appear to be an error. I have fl...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@david999 where in the UK are you based? Received a few messages from installers overnight about your case, and several think you 4way valve isn’t c...

2 years ago
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RE: Assessing Heatmiser Neostat Accuracy: How and Why to Calibrate Them

@derek-m that thought crossed my mind while I was working on this, leading to a humorous vision where I found myself testing the device used for testi...

2 years ago
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Is this a bad installation and is there something wrong with my Samsung heat pump?

I know it's stressful. The good news is that at least your installers are coming out to have a look. That's usually half the battle, so hopefully they...

2 years ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

Perhaps that should become Samsung's slogan. We've experienced countless issues with our Samsung fridge freezer, one saga after another. Despite payin...

2 years ago
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RE: Aira Heat Pump: Stylish Scandinavian Heating

@ivanopinion I got a very definitive reply from Aira this morning: "The Aira Heat pump is not based on or produced by Vaillant." Black and white. S...

2 years ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

@guthrie are there controls and settings on the panel that might assist @david999 in tweaking his defrost timings.

2 years ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

@david999 our heat pump can frost over quite heavily too – that isn't the issue. It's whether your system is kicking in to defrost it. Do you know how...

2 years ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

As for the spacing, here’s what’s the installation manual shows:

2 years ago
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RE: Is this a bad installation? Is there something wrong with my heat pump?

Welcome to the forums @david999 The icing shown in the photos is normal when outdoor temperatures drop to around 3°C or below, especially in humid c...

2 years ago
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RE: Installing a heat pump in a Grade II listed property

I would recommend you contact @damon - website here. He’s one of the most respected installers around with a terrific reputation and is based out of ...

2 years ago
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