Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Samsung Gen 6 Issues with outlet temp
I had my system working quite well, a cop of around 3.8, and I had a plan about how to improve it with a few new radiators. I was controlling the system with a Hive, that my installer wired in for me.
- I set the Hive to about 28 degrees, it would fire up the compressor I left it like this 24/7
- I would adjust the outlet temp to get the room temps I wanted, with no weather compensation.
- Rather manual I know, but I wanted to get a feel for what flow temps worked well given the outside temp.
- Its a simple set up, two bed terrace house, one open loop heating zone, all radiator valves full open.
However I wanted to try running the system without the Hive, using the standard Samsung wired controller, and setting up weather comp, so I disconnected the Hive.
I'd set the system to run based on the water outlet temp, which I had set at 30, which would have been about right for today.
But without the hive the compressor wont stay on. What happens is the compressor turns on for maybe 3 mintues, water outlet shoots up to 38 to 40ish, the compressor turns off. The water outlet temp very slowly drops until below 33, then fires up again for a few minutes.
Any ideas on what is wrong?
Samsung Gen6 8kw ASHP in a two bed victorian mid terrace.
I’ve exchanged a few messages about this with Graham Hendra, and according to him this unit won't reduce its output below 40%, leading to cycling; it's simply how it operates. Since it can't modulate below this threshold, temperature control tends to be uneven and spikey, with noticeable fluctuations. This appears to be a common characteristic of newer models.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Posted by: @ecobakerI'd set the system to run based on the water outlet temp, which I had set at 30, which would have been about right for today.
But without the hive the compressor wont stay on. What happens is the compressor turns on for maybe 3 mintues, water outlet shoots up to 38 to 40ish, the compressor turns off. The water outlet temp very slowly drops until below 33, then fires up again for a few minutes.
Any ideas on what is wrong?
As Mars says, the Samsung will cycle when the heat emitted by the radiators is lower than the minimum power that the heat pump can modulate down to - around 40% of its peak output. With a water outlet temperature of 30C, your radiators are unlikely to be emitting much heat especially if your room temperature is that high and it is mild outside. When the Samsung cycles, several users have commented on its tendency to cycle on and off every 8 minutes or so.
Posted by: @ecobakerHowever I wanted to try running the system without the Hive, using the standard Samsung wired controller, and setting up weather comp, so I disconnected the Hive.
If you change your settings to :
Indoor Zone Option --> Standard Temperature --> Indoor
and FSV 2091 & 2092 --> 0 (Not use)
and FSV 2093 --> 1 (Thermostat only)
then the thermostat in the wired controller will switch the heat pump on and off at temperatures determined by your desired temperature settings. The outlet temperature will be determined by your weather compensation settings which are set using FSV 2011, 2012, 2021, 2022, 2031, 2032.
So you will still get cycling if you choose outlet temperatures that are too low.
Mine is set to 47.5C at -5C outside air temperature (OAT) and 33.5C at 10C OAT as my 12kW Gen 6 Samsung can only modulate down to 3.6kW and my radiators need the outlet temperature to be above 33C to emit this minimum 3.6kW.
This just in from a Samsung Product Specialist: I think it might just overshoot target within the first 5 minutes of operation. That is often the case in systems with a too low active volume.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
@ecobaker some more feedback on how to remedy your issue, also from the product specialist: "Calculate minimum required active volume for (extreme) part load operation of 12 minutes (as stated in Samsung's Installer Reference Guide). And check quantity in the system. If there is insufficient volume, increase it by adding a buffer vessel."
Hmmm.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Posted by: @editor@ecobaker some more feedback on how to remedy your issue: "Calculate minimum required active volume for (extreme) part load operation of 12 minutes (as stated in Samsung's Installer Reference Guide). And check quantity in the system. If there is insufficient volume, increase it by adding a buffer vessel."
Hmmm.
Add a Volumiser, NOT a Buffer Vessel.
@editor Thanks, sounds like you know all the right people to speak to. When I do have it set running with the hive I do the cycling. So I think my volume will be too low and below 40% at 30 degrees. I guess I should do the calculations like you say and see what my system requires. If I put more radiators in that would increase the volume right and maybe get it closer to the 40% right? I do have some larger rads arriving next week.
Samsung Gen6 8kw ASHP in a two bed victorian mid terrace.
@mike-h Thanks thats really useful.
So my system is set at 42C for -3C OAT and 30C for 16C OAT, but I actually think I can have a lower flow temp maybe down to 27 or 28c on warmer days. I have an 8kw pump, so I guess I need more volume in my system for it to get down to the lower flow temps and not cycle too much.
I have got some new larger radiators coming next week, that would help wouldn't it?
Samsung Gen6 8kw ASHP in a two bed victorian mid terrace.
Posted by: @editor@ecobaker some more feedback on how to remedy your issue: "Calculate minimum required active volume for (extreme) part load operation of 12 minutes (as stated in Samsung's Installer Reference Guide). And check quantity in the system. If there is insufficient volume, increase it by adding a buffer vessel."
Hmmm.
@editor This advice seems to fly in the face of everything I have learnt from the likes of @iancalderbank and @heacol . Perhaps that is why you have added a 'Hmmm', but I am not sure that it is very helpful to the OP. The minimum volume that Samsung recommends does not prevent short cycling and certainly in my case, a 50L buffer made short cycling worse due to the resulting 4-5C reduction in flow temperature to the radiators.
So an update to this issue, I reinstalled the Hive and went back to my old method, had the hive room temp set for 28, but I added water Law compensation. My flow temp has been around 29 all day, and my COP (taken from energy use/genertion on the unit controller, I don't have any monitoring) has been 4.5 today. Although that was without any DWP because I turned it off and forgot about it.
I am short cycling, the compressor is coming off and on, but I don't know how often in an hour. At what point is too cycles in an hour?
Samsung Gen6 8kw ASHP in a two bed victorian mid terrace.
Posted by: @mike-hPosted by: @editor@ecobaker some more feedback on how to remedy your issue: "Calculate minimum required active volume for (extreme) part load operation of 12 minutes (as stated in Samsung's Installer Reference Guide). And check quantity in the system. If there is insufficient volume, increase it by adding a buffer vessel."
Hmmm.
@editor This advice seems to fly in the face of everything I have learnt from the likes of @iancalderbank and @heacol . Perhaps that is why you have added a 'Hmmm', but I am not sure that it is very helpful to the OP. The minimum volume that Samsung recommends does not prevent short cycling and certainly in my case, a 50L buffer made short cycling worse due to the resulting 4-5C reduction in flow temperature to the radiators.
That is precisely why I wrote hmmm. That is advice straight from Samsung. I just don’t understand it, and I fully concur that this is in no way helpful to the OP. I find it frustrating how poor the advice is, but felt compelled to share because this is directly from Samsung.
I, however, certainly don’t recommend putting a buffer tank in.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
- 26 Forums
- 2,590 Topics
- 60.3 K Posts
- 438 Online
- 6,922 Members
Join Us!
Worth Watching
Latest Posts
-
RE: Air-to-air heat pumps - best models and installers
@ashp-bobba, do I remember correctly that you install A...
By Mars , 7 hours ago
-
RE: A2A vs A2W: Which Heat Pump Would You Pick?
There isn’t as far as I know, @djh, but you’re welcome ...
By Majordennisbloodnok , 11 hours ago
-
RE: Can anyone explain the following behaviour with a Grant Aerona 3 R30 / Smart Controller?
Final Update. Yesterday, I was going through the moti...
By Unsure , 13 hours ago
-
RE: How much can an east/west solar solar system be oversized?
Best performance occurs with PV string near inverter no...
By bobflux , 13 hours ago
-
RE: Forum updates, announcements & issues
Thank you Mars for all your dedication to improvements;...
By Toodles , 16 hours ago
-
RE: Who do I complain to about a poor ECO4 installation, can anyone advise?
Take it one step at a time. If you can get the dhw and...
By JamesPa , 22 hours ago
-
RE: Selling 2 x Kensa Shoebox 7kw GSHP (New)
Hi Jain, we’ve got an ashp so I’m afraid we won’t be yo...
By Judith , 22 hours ago
-
No buffer or low loss header Grant controller in sens...
By JamesPa , 1 day ago
-
RE: Are We Sleepwalking Into Another Race to the Bottom?
That's an amazing job to get all that in there! A truly...
By Batpred , 1 day ago
-
RE: Anyone concerned about GivEnergy?
Thanks for your advice - I'll keep trying with the inst...
By JohnDwyer , 2 days ago
-
RE: Plug and play solar. Thoughts?
I am also yet to find a case where an installation that...
By Batpred , 2 days ago
-
RE: British Gas vs Octopus Energy vs Heat Geek vs EDF vs Aira vs OVO vs EON.Next vs Boxt
This is what I got from OVO. At least it was quick.. ...
By Batpred , 2 days ago
-
RE: IVT greenline HT Plus E - Circulation Pump Constantly On
Welcome to the forums. Irrespective of which brand yo...
By Mars , 2 days ago
-
RE: 7.5kW Heat Loss, But Quoted a 10kW Midea. No Re-Pipe, No Buffer Tank. Does This Add Up?
Oh, how I love these old scientists!I'm in with your 5 ...
By LeJamaisContent , 2 days ago
-
RE: Jokes and fun posts about heat pumps and renewables
@jamespa Someone who is not easily phased I suppose.
By Toodles , 3 days ago
-
@downfield Once OE had removed our gas meter and capped...
By Toodles , 3 days ago
-
Living with a Low Loss Header (Or Measure For Measure, it’s All About the Pump)
I know, low loss headers (LLHs) aren’t necessarily ‘low...
By Toodles , 3 days ago
-
RE: What is the main ‘dictator’ of Agile’s unit price?
After seeing umpteen negative price slots again today, ...
By ChandyKris , 3 days ago
-
RE: The Reality Behind a Failed Heat Pump Installation – and an IWA Insurance Rejection
@ian-w Getting back to the problem in hand, what do yo...
By JamesPa , 3 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
@papahuhu Generally, I leave Homely to take care of mat...
By Toodles , 3 days ago
-
@judith, glad you found the story interesting. On eff...
By Mars , 4 days ago
-
RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
The vaillant controller and app do all of that (and mor...
By JamesPa , 4 days ago



