Forums

Forums
Renewable Heating
Air Source Heat Pum...
Name and shame heat...
 
Notifications
Clear all

Name and shame heat pump installers that have done shoddy work

 
Page 1 / 5
Air Source Heat Pumps (ASHPs)
Last Post by Mars 3 years ago
56 Posts
7 Users
104 Reactions
13 K Views
RSS
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3484
Topic starter 14/03/2022 10:25 am  

If you've had an unacceptable or poorly installed heat pump this is the forum to name and shame those installers. Too many homeowners are reluctant to name installers that have done shoddy work and who do not want to rectify their poor quality, third-rate work, but it's essential we start weeding out the poor ones.Ā 


Buy a copy of the The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeownersā€™ Q&A heat pump podcast


   
Quote
Topic Tags
name and shame heat pump installers
Graham Hendra
 Graham Hendra
(@grahamh)
Reputable Member Member
Joined: 4 years ago
Posts: 109
14/03/2022 4:54 pm  

Mars this is tempting, but im not dishing the dirt. I know some amazing installers too.

18582187 1326190657496542 4902730858722186023 n

Ā 


Heat pump builder


   
👍
2
ReplyQuote
Morgan
 Morgan
(@morgan)
Noble Member Member
Joined: 5 years ago
Posts: 632
14/03/2022 8:08 pm  

@grahamhĀ 

😂😂😂


Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.

2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.


   
👍
2
ReplyQuote
 witchcraft
(@witchcraft)
Reputable Member Contributor
Joined: 4 years ago
Posts: 91
21/03/2022 7:33 pm  

Ā Here goes, Greenfoot Heating Solutions (Sawbridgeworth) - can't make MMSP work, Vaillant pump fitted incorrectly, carpet ruined, now comms have ceased. Ā MCS case and court case to follow.


This post was modified 4 years ago by witchcraft

   
👍
4
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3484
Topic starter 21/03/2022 9:45 pm  

@witchcraft, how have you found the process with MCS? Have they been helpful in guiding you through the process? Intrigued about the potential court case. I assume that mediation is not goin well.Ā 


Buy a copy of the The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeownersā€™ Q&A heat pump podcast


   
ReplyQuote
 witchcraft
(@witchcraft)
Reputable Member Contributor
Joined: 4 years ago
Posts: 91
21/03/2022 9:59 pm  

@editor MCS, complaint needs to go in again, their website just froze after I pressed "submit" earlier. Ā Mediation, No idea, the installer has gone quiet on me hence the small claims court

Ā 



   
👍
4
ReplyQuote



Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3484
Topic starter 21/03/2022 10:19 pm  

@witchcraft, how annoying about the site freezing. Please keep updating us, as Iā€™m very curious to see how this all plays out, especially with MCS.


Buy a copy of the The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeownersā€™ Q&A heat pump podcast


   
👍
2
ReplyQuote
 witchcraft
(@witchcraft)
Reputable Member Contributor
Joined: 4 years ago
Posts: 91
22/03/2022 10:20 am  

@editor MCS Finally got a MCS form submitted and sent in the forms for the county court



   
👍
4
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3484
Topic starter 22/03/2022 9:24 pm  

@witchcraft, wellĀ done. I look forward to seeing how long it takes to get a MCS response.


This post was modified 4 months ago by Mars

Buy a copy of the The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeownersā€™ Q&A heat pump podcast


   
ReplyQuote
 witchcraft
(@witchcraft)
Reputable Member Contributor
Joined: 4 years ago
Posts: 91
27/03/2022 9:35 am  

MCS promised a response in two working days on the 22nd, as yet I have heard nothing. Ā Not a good start.

Ā 



   
👍
2
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 3484
Topic starter 27/03/2022 11:50 am  

@witchcraft, thanks for the update and I'm very interested to see how this all plays out.


Buy a copy of the The Ultimate Guide to Heat Pumps

Subscribe and follow our Homeownersā€™ Q&A heat pump podcast


   
👍
2
ReplyQuote
 witchcraft
(@witchcraft)
Reputable Member Contributor
Joined: 4 years ago
Posts: 91
29/03/2022 1:49 pm  

@editor Well I have received a contact from the MCS people (after I emailed them to chase). Ā 

Sadly the complaint form still doesn't work (I have a fully up to date and standard Mac so surely it should work?!). I'm awaiting their reply as to how I can raise a complaint with them.

Ā While I am happy with the heat pump itself I'm beginning to utterly despair of my ruddy installer and pretty much everything else in the arena.



   
👍
2
ReplyQuote



Page 1 / 5
Forum Jump:
  Previous Topic
Next Topic  
Related Topics
Topic Tags:  name and shame (1) , heat pump installers (1) ,



Share:

Join Us!

Podcast Picks

Latest Posts

Click to access the login or register cheese
x Powerful Protection for WordPress, from Shield Security
This Site Is Protected By
ShieldPRO →