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Last seen: Mar 26, 2025
Valiant have been superb with me, especially useful as my installer went bust just after my bodged installation.
@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...
@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...
Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...
@derek-m Yes, @mars took the case to MCS not interested
@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...
Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...
@derek-m Handover pack, hmmm a handover of any sort would have been nice 🙂 Thankfully they left a full set of Vaillant docs along with the coke can...
@derek-m Great advice, even better if the really thick install guides are left on site!
Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...
@squonk Snap and mine wasn't at all competent either
Yup that's exactly what it is telling me! 🙂 Just got a fault code of F.788 (pump) from the main unit in the garage.
Latest Posts
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RE: Heat Pump Manufacturers Recommending Buffer Tanks
@tony-stolz, I think @jamespa has already covered the h...
By Mars , 9 hours ago
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RE: Heat Pump Overpromising – What Were You Actually Told Before You Bought?
@jamespa that’s actually a really interesting observati...
By Mars , 9 hours ago
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RE: How many people are happy with their ASHP and do you believe them?
Good luck, I spent a couple of hours and, whilst I foun...
By JamesPa , 10 hours ago
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RE: Heat Pump Operation in Summer - Valliant 7kW
I do the same: cool my large buffer (3000L) to 10C, pum...
By upnorthandpersonal , 18 hours ago
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@editor "The interesting bit is that many modern invert...
By Singlespeed , 18 hours ago
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RE: Ecodan & MelCloud scheduling
With the prospect of warmer weather this week, I brough...
By downfield , 20 hours ago
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RE: A2A vs A2W: Which Heat Pump Would You Pick?
I reached out to MCS directly last week on this and her...
By Mars , 20 hours ago
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Mentally you have to separate the ac side and the DC si...
By JamesPa , 1 day ago
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RE: Help me keep the faith with my air source heat pump installation
My heating developed a really severe case of noise and ...
By JamesPa , 2 days ago
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RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!
@l2jad I was just thinking all things being equal. Our ...
By AndrewJ , 2 days ago
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Hi, Does anybody have experience with Heat Geek insta...
By sttpd1917 , 2 days ago
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I will soon be struggling. Admittedly it is the summer,...
By Batpred , 3 days ago
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RE: Indevolt Batteries UK Support & Info Thread
Not known yet. I've asked a local Councillor to follo...
By Transparent , 3 days ago
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Hard to tell but I think I have placed the arrow on wha...
By ASHP-BOBBA , 4 days ago
