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Last seen: Mar 26, 2025
Valiant have been superb with me, especially useful as my installer went bust just after my bodged installation.
@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...
@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...
Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...
@derek-m Yes, @mars took the case to MCS not interested
@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...
Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...
@derek-m Handover pack, hmmm a handover of any sort would have been nice 🙂 Thankfully they left a full set of Vaillant docs along with the coke can...
@derek-m Great advice, even better if the really thick install guides are left on site!
Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...
@squonk Snap and mine wasn't at all competent either
Yup that's exactly what it is telling me! 🙂 Just got a fault code of F.788 (pump) from the main unit in the garage.
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Latest Posts
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RE: HeatGeek vs Octopus surveys: puzzling disparity - any ideas why?
Have either quote provided room by room heat loss calcu...
By Old_Scientist , 12 hours ago
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RE: Jokes and fun posts about heat pumps and renewables
@jamespa Normally, we have rainwater in our water butts...
By Toodles , 2 days ago
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RE: Heat Pump Servicing & Maintenance – Good Value or Rip-Off?
@old_scientist if you are going DIY then you may wan...
By Papahuhu , 2 days ago
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RE: Indevolt Batteries UK Support & Info Thread
After a short while that was followed by the 'power war...
By JamesPa , 2 days ago
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RE: Samsung heat pump - data cable issue
That's well done. Cable is the correct type (LIYCY = 2x...
By bobflux , 2 days ago
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RE: Electricity price predictions
I agree, we will find out at the next budget whether th...
By Old_Scientist , 2 days ago
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RE: Missing flow temperature in Heat Geek proposal
@editor I went through HG website, so should be ok for ...
By sttpd1917 , 3 days ago
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Who did the Freedom Heat Pump cloud server and what did...
By Mars , 3 days ago
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RE: Who's your electricity provider and what's your tariff?
Reading between the lines of what octopus are doing wit...
By JamesPa , 3 days ago
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RE: Air to air bus grant installer anywhere
The through wall two hole ones have their place (listed...
By EtchedPixels , 3 days ago
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I hope it goes ok, Hon can be hard to set up IF the sof...
By Graham Hendra , 3 days ago
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@clockworks Hi, So there is a big difference between st...
By ASHP-BOBBA , 3 days ago
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@editor wellvery comprehensive answer. I will get all i...
By Keithb , 3 days ago
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RE: Advice on my Heat Pump Journey: Old Stone Built Detached Cottage
all good advice I will follow this up
By PaulC , 3 days ago
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Heat of vaporization of water is 2.25 MJ/kg (0.625 kWh/...
By bobflux , 4 days ago


