@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I see you have a Mitsubishi, so in your case you would have access to the Mitsubishi Melcloud app.
CEO and co-founder at HavenWise
Posted by: @hcas@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I see you have a Mitsubishi, so in your case you would have access to the Mitsubishi Melcloud app.
I do indeed have a Mitsubishi Ecodan and can access the Melcloud app. The MC app however is very limited. I take it then that Havenwise is not possible here?
Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.
2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.
@morgan Havenwise uses the data that is fed to Melcloud so it could work for you. I haven't inquired but I would expect you to need to be using the main controller or mitsubishi wireless controllers for it to work otherwise its not going to know what the internal temperature is. If you have 3rd party thermostats its not going to work
There is a month's free trial its just software so maybe worth a look.
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwise to send and receive signals to the heat pump. So Havenwise will work.
@gary If the Mitsubishi controller / thermostat is located appropriately, we use this temperature as reference. If not, we send a wireless temperature sensor (no extra cost!). And Havenwise still works with 3rd party thermostats if you use the 3rd party stats as temperature limiters (which is general best practice for heat pumps anyways!).
CEO and co-founder at HavenWise
I have a Mitsubishi wireless controller/thermostat and access to Melcloud.
Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.
2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.
Tackling the questions one by one:
@gary is now connected to Havenwise, welcome!
@alfapat Thank you for reaching out via email. I have answered there. For the benefit of the forum, if the heat pump is internet connected, you can get started with Havenwise with just a few clicks on your phone / computer. The prerequisite is that the heat pump is internet connected.
@morgan If you want to connect it to Havenwise, you can go to our website ( https://www.havenwise.co.uk/) and link your heat pump with a few clicks. Any questions, let me know!
CEO and co-founder at HavenWise
But first I have to remove any controls I've set up here such as scheduled setbacks and temp variations?
Also what mode do I set the ASHP to work with Havenwise? Presently I run on a weather comp and occasionally auto-adapt mode.
Do I need to remove the Legionella schedule in order not to clash with Havenwise control?
Any other settings I need to remove before handing over control to Havenwise?
Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.
2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.
Is Havenwise limited to UK? I might be interested for my Mitsubishi here in the Algarve
@broadsman I’ve reached out on your behalf. Let’s see if anyone at Samsung replies. Where are you based in the country?
Buy Bodge Buster – Homeowner Air Source Heat Pump Installation Guide: https://amzn.to/3NVndlU
From Zero to Heat Pump Hero: https://amzn.to/4bWkPFb
Subscribe and follow our Homeowners’ Q&A heat pump podcast
-
Heat pump monitoring
5 months ago
-
Midea ASHP Install & Potential Changes
1 year ago
Currently viewing this topic 1 guest.
- 22 Forums
- 2,035 Topics
- 44.3 K Posts
- 66 Online
- 3,237 Members
Join Us!
Trusted Installers
Struggling to find a reliable heat pump installer? A poor installation can lead to inefficiencies and high running costs. We now connect homeowners with top-rated installers who deliver quality work and excellent service.
✅ Verified, trusted & experienced installers
✅ Nationwide coverage expanding
✅ Special offers available
Latest Posts
-
RE: Hitachi Yutaki SCombi Heat Pump - Thermal Off's
@trebor12345 There doesn't seem to be anything obvious...
By Heatgeek , 17 minutes ago
-
RE: help sizing rads based on room by room heat loss
If its 1988W at DT 50, which is how most radiators are ...
By JamesPa , 1 hour ago
-
RE: Career change – entering the world of heating and heat pumps
@editor Mars, thank you. That's along the routes I was ...
By Lakey , 1 hour ago
-
@editor thanks Mars, it's a rare occasion I'm looking f...
By big_si , 12 hours ago
-
RE: The Rise and Fall of Europe’s Most Generous Green Subsidy
@toodles what could possibly go wrong if the government...
By Mars , 13 hours ago
-
RE: Efficiency Concerns on newly installed Mitsubishi Ecodan 8.5kW
@ashp-bobba and @jamespa - thank you both for all your ...
By CBrenewable , 14 hours ago
-
Thanks both Some useful tips I’ll keep you informed ...
By Fingers , 17 hours ago
-
RE: The Great British Heat Pump Quiz
@jamespa amazing. You crushed it! Go here and click Vie...
By Mars , 19 hours ago
-
Win one of five "Heat Pumps 101" Courses
Heat pumps are gaining traction in the UK, but between ...
By Mars , 19 hours ago
-
RE: Agile: average import cost vs other tariffs?
@toodles thanks for the analysis. I'll be really intere...
By Old_Scientist , 1 day ago
-
RE: ASHP Ecodan L9 error - No Heating but Hot Water
@phoenix15 I'm no plumber so please don't take this as ...
By dnagre , 2 days ago
-
RE: Is this normal? Click of the DHW returning to space heating
@grantmethestrength Oh sorry to hear that, there should...
By ASHP-BOBBA , 2 days ago
-
@ashp-bobba TBH the ladies are rather disorganised, so ...
By Cathyem1 , 2 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
And for those of us without an automatic irrigation sys...
By Majordennisbloodnok , 2 days ago
-
Logically, the lower frequency = more gentle, yes, but ...
By SUNandAIR , 2 days ago
-
RE: Ideal Logic ASHP - change from 55°C to 35°C Heating?
Good point. I’ll keep my eye on the manifold temperatur...
By Tomdad , 2 days ago
-
RE: How hard and expensive would it be to change panel and add battery?
@transparent It is a setting that Octopus make via the ...
By Toodles , 2 days ago
-
RE: Performance of Heat Pumps in Mild Weather
@heatgeek The flow rate isnt controlled by Mitsub...
By RobS , 2 days ago
-
RE: Say hello and introduce yourself
I might put a couple of speakers in the ceiling if fund...
By Fingers , 3 days ago