Last seen: Jun 7, 2025
Good luck with getting any info out of Samsung. Their customer service is known to be very poor and they rely on the brand name to get purchasers. How...
@transparent Wow, what a great bunch of knowledgable guys we have on here. Many thanks to you all for the suggestions. I have a lot of reading and und...
@transparent Thanks, I need to see-read your earlier advice.
All this is far too complicated for most of us. Surely someone, if not Samsung, could sell a simple plug-in package.
@saenergy I have recently installed a 12Kwh heat pump and the battery would be to help reduce running costs, but also to provide power to the house in...
@profzarkov if your pump is the same model as mine, then yes you should. That enables you to use the likes of Havenwise . I believe Homely uses a Mod...
@profzarkov . Mine was installed in September too, running on R290 gas. Model no AE120CXYBEK/EU. Delta T is the difference between the outlet and in...
@downfield I understand that Planet works well with most manufacturers, but only gives monitoring with Samsung. Planet are very helpful on the telepho...
@profzarkov If you have a Gen 7 heat pump, the kit comes as part of the package, according to their website, and you have therefore "paid" for it. A...
@profzarkov As a matter of interest, was the wi-fi kit delivered with your heat pump and installed?
@downfield I would appreciate your comments and views when Havenwise has been running properly for a couple of weeks.
Latest Posts
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RE: Plate heat exchanger considerations
Thanks, this is what I was thinking about, so as long a...
By Scalextrix , 5 minutes ago
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RE: How not to install a heat pump
er, the plumber needs to revisit and do the job properl...
By JamesPa , 38 minutes ago
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RE: Air Changes per Hour - ACH and the MCS requirement
There have been a few discussions dotted around (e.g. I...
By Declan90 , 60 minutes ago
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RE: DHW SET UP with Samsung gen 5
Space heating is controlled by Danfoss thermostat and h...
By Alfapat , 2 hours ago
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RE: Commencing on an ASHP Installation Process
Just to briefly update things, we now have a confirmed ...
By Sheriff Fatman , 3 hours ago
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RE: Heat Pump Servicing & Maintenance – Good Value or Rip-Off?
Having made some enquiries locally I have found a compa...
By Morgan , 3 hours ago
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RE: I don't need any heating in the summer. How do I turn my Samsung heat pump off?
Thats great Someone else is struggling with this in a...
By JamesPa , 4 hours ago
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@bart Best of luck moving forward, I look forward to he...
By ASHP-BOBBA , 1 day ago
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RE: Renewables & Heat Pumps in the News
By Morgan , 1 day ago
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RE: Ecodan EMP2 kit - is it any good?
Please note: heat meter accuracy at 95+% is as long as ...
By ASHP-BOBBA , 2 days ago
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RE: Flow Rate & Low Loss Headers
Houses with reasonably low loss aren't going to require...
By JamesPa , 2 days ago
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RE: Help me keep the faith with my air source heat pump installation
If it's running on WC then at night it's quite likely t...
By JamesPa , 2 days ago
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RE: Jokes and fun posts about heat pumps and renewables
@majordennisbloodnok That’s OK as long as the ‘Terminol...
By Toodles , 3 days ago
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RE: RDSAP10 effect on existing heat pump EPC rating?
@aaron All features were in place for the last several ...
By AF1 , 3 days ago
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RE: To relocate or add extra PV panels..advice required
The situation you are currently experiencing is represe...
By apollogrid , 3 days ago
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RE: Remaining hot water/hot water flow meter
@lakey Hi, I had a quick read through and wanted to see...
By ASHP-BOBBA , 4 days ago
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RE: I worry I've messed my Samsung settings up somehow
@ecobaker I missed this, sorry So 3031 was set to...
By Joshua , 4 days ago
