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benson
@benson
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Joined: Apr 19, 2024
Last seen: Aug 9, 2025
Profile Activity
Topics: 5 / Replies: 128
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RE: Getting the best out of a heat pump - is Homely a possible answer?

The homely dashboard was useful in diagnosing For sure an error code would have been useful as well but we definitely didn't have that. Thanks for t...

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@toodles exactly that. I can’t quite believe the installers did it. I assumed it might have had fully weatherproofing grommets or similar at entry poi...

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Turns out this wasn’t anything to do with homely, and turning it off/on again. The problems escalated over the last day or two and turns out an extern...

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Sizing of heat pumps

We have a Clivet 6.1 (12 kW). The datasheet provides output figures for OAT of 7, 2 and -7, at set water temperatures. Is there somewhere where we c...

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

The problem with this is that it will remove one's own access to the dashboard, should you have it... Incidentally regarding the problem above with ...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Actually I might try just turning it off and on again….see if that sorts it. annoyingly we’re away for a few days so will have to fiddle with it wh...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@el_presidente yes I have the installer app. Connectivity/system check is all coming back fine. The heat pump modbus which should show a snapshot of...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Is everyone else’s homely working ok? The last couple of days we’ve had a very odd fault. Everything seems to be stuck and flatlining. Flow temp at 53...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo yes. This is effectively what some of us are doing to access the dashboard. You don't have to recommission it, but then again this would presu...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@arundalep yes I have no issue with this. The observation I made was that it was regularly going up to 50 when not at peak heating demand. This is why...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Yes that sounds about right. My installers provided the above account when I asked them why it was set at 50 when design temp was 45…and as with many ...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Getting the best out of a heat pump - is Homely a possible answer?

@arundalep that is correct. The dashboard just shows the data and you have to contact their tech team to change them. Our installers told us that ho...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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