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Lokisam
@lokisam
Member
Trusted Member
264 kWhs
Joined: Apr 30, 2024
Last seen: Feb 22, 2025
Topics: 6 / Replies: 20
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RE: The good, the bad and the not that great – my heat pump installation

Just want to say that I am in the middle of a very similar situation so i have every sympathy for yours. My installer was with NICEIC for the technica...

5 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

Thought it might be useful to update on this. I sent a formal email to the installers requesting they level the unit, insulate the pipes through wall,...

5 months ago
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RE: Gravel trays and flexible pipes

@toodles yes that's what I'd expect. I feel like my installers blame me for having a sloping patio. I don't think they assessed the site or planned th...

10 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

@sjn yes, when they come back I want to check if they have it on weather dependent. I read that decibel apps work well on iPhone because mic is at a s...

10 months ago
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RE: Gravel trays and flexible pipes

@toodles thank you. I think I saw that one too. And it says in the manual that it needs to be level. I also wondered about gravel on top of concrete. ...

10 months ago
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Replies: 9
Views: 769
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RE: Noise problems with newly installed Samsung 8kW ASHP

Hi, Bit of an update. I bought a decibel meter and monitored the sound for an evening. It was one of the warm days so I put the thermostat to 22 as ro...

10 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

@sjn i felt exactly like you when I heard my colleagues Samsung revving itself up. The first few I looked at were really quiet so I was convinced I ju...

10 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

Thanks for all the responses. The general consensus seems to be that vibration through pipes, compressor noise, noise bouncing off hard surfaces could...

10 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

@elton Thanks for your reply. It's on the patio (concrete slabs) on anti-vibration feet but it's not 100% level because the patio isn't. Just spoken t...

10 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

@sjn Thanks for responding. Pretty much everything you described about the noise is exactly how mine is. I've been to visit 5 other heat pumps in the ...

10 months ago
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RE: Noise problems with newly installed Samsung 8kW ASHP

@allyfish Thanks for responding. Although I think the unit is excessively noisy, what you say about vibration makes sense. I've just checked and the l...

10 months ago
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