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Last seen: Feb 9, 2026
@majordennisbloodnok The migration hasn't started in the UK, so not really. We've seen it in other places in Europe. The "new" Melcloud Home app isn...
Thanks everyone for tagging me in here. Havenwise is indeed aware of future / planned changes to Mitsubishi's Melcloud (obviously!). And rest assure...
@morgan The reply from @majordennisbloodnok is spot on. Just to add: Melpump was built for monitoring. Havenwise was built to optimise the heat pum...
@bontwoody If you can get it connected to Melcloud, it should work with Havenwise. You would need the Mitsubishi MELCloud Wi-Fi Interface if that is n...
@majordennisbloodnok and @benson Good suggestion! We'll look into that. Might take a little bit of time (busy season) but I agree we need to address t...
Hi both! Appreciate the question. It's a good one. Firstly, you're right that we have started experimenting with Facebook ads in the last few wee...
On the broader question about how Havenwise is different from Mitsubishi's Auto Adapt (AA) / Melcloud / FTC (the Mitsubishi controller) / Home assista...
@plasfron On your question on the setup process. It's pretty straightforward. You download the Havenwise app and just follow the steps in the app to c...
@plasfron Hi there! Yes your Mitsubishi heat pump needs to be connected to Melcloud. That's how we communicate with the heat pump. Yes we have a ver...
@damonc If the heat pump controller is in a suitable area (e.g., living room, hall, etc.), we use the temperature reading from the controller. If it's...
@scalextrix Name plate capacity
@morgan Fully agree with you. It shouldn't be the homeowner's job to do this. The installer should. When I went to site with @ashp-bobba some time ago...
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