Last seen: Oct 13, 2025
@editor Thank you, and fingers crossed.
@arundalep Thanks, I will bear that in mind if Mars is unable to sort out my missing part. However, I'd be interested to know what you felt Havenwise ...
@editor Thank you. However, I was told in a telephone conversation with a tech guy at Samsung Aircon services that there should be a specific part/ada...
@editor Thank you; I'm near Norwich.
@raiph I would be interested to hear how you are finding Havenwise. Can you see how it's settings are different from how Water law performed before a...
Samsung 12Kwh Gen7 (R290) in Norfolk.
@editor. Thank you for the offer of contacting Samsung on my behalf. My pump is a Gen 7; 12Kwh, model AE120CXYBEK, and the wifi kit details were su...
@editor When the Samsung was delivered I was not aware that it should have included the wi- fi kit DB98-40278A, as my installer had already suggested ...
I am intending to try Havenwise when Samsung eventually provide the wifi kit which was supposed to be included with the pump, but they seem to be relu...
There is a lot more I need to know about battery usage before I take the plunge. We are currently on Octopus Cosy tariff, with three half-price peri...
@raiph. I have just had confirmation from Planet that their website statement applies to some, but not all manufacturers, so they are going to review...
Latest Posts
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Even that may not be enough. Air can still collect, it...
By JamesPa , 7 minutes ago
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RE: Low COP and unevenly heated rooms with 12kW Samsung AE120MXTPEH / AE260TNWTEH
Hi, @heatgeek . Thank you for getting back to me, i app...
By bonobo , 14 minutes ago
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RE: Should Our Water Circulation Pump Be Configured to Run All The Time?
The Grant engineer has given you the correct informatio...
By Pirate Rich , 19 minutes ago
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RE: How good is the app support for your heat pump?
Like @majordennisbloodnok I have the Mitsi Ecodan and M...
By Morgan , 22 minutes ago
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RE: 5 Star Service from Havenwise
Totally agree, @hcas. I think there's a bit of a conf...
By Majordennisbloodnok , 25 minutes ago
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RE: Pump and mixing valve for UFH
VRG131 is just a popular valve and can be adapted to an...
By Pirate Rich , 27 minutes ago
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RE: Large heat pump options for church building
I would look at the Panasonic R290 M series large units...
By Andy-e , 2 hours ago
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RE: Havenwise App Help & Forum Support – Get the Most from Your Heat Pump
@hcas Thank you.
By Morgan , 2 hours ago
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RE: Say hello and introduce yourself
There are few heat-network schemes in UK @chris12 but I...
By Transparent , 4 hours ago
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RE: Aira Heat Pump: Stylish Scandinavian Heating
@steelbadger really interesting to see an Aira unit on ...
By MikeH , 4 hours ago
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RE: Widespread failure of insulation installation
@jeff Along with a phone-in on BBC Radio Four today, mu...
By Toodles , 18 hours ago
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RE: What is the Heat Geek Guarantee?
@editor Thanks Mars, it is encouraging that Heat Geek a...
By colinc , 18 hours ago
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RE: Renewables & Heat Pumps in the News
Love the thought of it! simplification and sometimes me...
By Batpred , 18 hours ago
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RE: New Fogstar 15.5kWh upright solution
That's good news for the moment anyway. Can we try to...
By Transparent , 19 hours ago
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RE: Help me keep the faith with my air source heat pump installation
@adamk Will not even get started... The power of the ...
By Batpred , 20 hours ago
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Sounds like you got it working for monitoring! With wel...
By Batpred , 20 hours ago
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RE: Are We Sleepwalking Into Another Race to the Bottom?
Thank you Aadil. We appreciate you taking the time to r...
By Mars , 21 hours ago
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RE: Isolating the system for a planned power cut
@batpred - that Solis installation page is too vague. ...
By Transparent , 24 hours ago
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RE: Heating Turned Off but Radiators Still Warm
I love Necromancy... but to follow James, heat pumps WI...
By DREI , 1 day ago
