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Broadsman
@broadsman
Member
Estimable Member
Joined: Jun 23, 2024
Last seen: Apr 22, 2025
Topics: 7 / Replies: 57
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RE: Air source heat pump roll call

Samsung 12Kwh Gen7 (R290) in Norfolk.

4 months ago
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RE: alternative to Homely - HavenWise. Anyone used it?

@editor. Thank you for the offer of contacting Samsung on my behalf. My pump is a Gen 7; 12Kwh, model AE120CXYBEK, and the wifi kit details were su...

4 months ago
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RE: alternative to Homely - HavenWise. Anyone used it?

@editor When the Samsung was delivered I was not aware that it should have included the wi- fi kit DB98-40278A, as my installer had already suggested ...

4 months ago
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RE: alternative to Homely - HavenWise. Anyone used it?

I am intending to try Havenwise when Samsung eventually provide the wifi kit which was supposed to be included with the pump, but they seem to be relu...

4 months ago
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Replies: 5
Views: 450
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RE: Battery...Full house back up

There is a lot more I need to know about battery usage before I take the plunge. We are currently on Octopus Cosy tariff, with three half-price peri...

5 months ago
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RE: Samsung Gen7 setup

@raiph. I have just had confirmation from Planet that their website statement applies to some, but not all manufacturers, so they are going to review...

5 months ago
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RE: Samsung Gen7 setup

@raiph I am running Planet at the moment via a B19 modbus board. I am still awaiting the DB98 wi-fi kit which should have been included with the pump,...

5 months ago
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RE: Samsung Gen7 setup

@raiph You asked about a Samsung HP monitoring app. Have a look at Planet Devices and their Atmo device. Very helpful on the telephone.

5 months ago
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RE: New 5kW Samsung Gen6 heat pump owner with loads of questions

Good luck with getting any info out of Samsung. Their customer service is known to be very poor and they rely on the brand name to get purchasers. How...

5 months ago
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RE: Battery...Full house back up

@transparent Wow, what a great bunch of knowledgable guys we have on here. Many thanks to you all for the suggestions. I have a lot of reading and und...

5 months ago
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RE: Battery...Full house back up

@transparent Thanks, I need to see-read your earlier advice.

5 months ago
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