Last seen: Jul 30, 2025
@arundalep Thanks, I will bear that in mind if Mars is unable to sort out my missing part. However, I'd be interested to know what you felt Havenwise ...
@editor Thank you. However, I was told in a telephone conversation with a tech guy at Samsung Aircon services that there should be a specific part/ada...
@editor Thank you; I'm near Norwich.
@raiph I would be interested to hear how you are finding Havenwise. Can you see how it's settings are different from how Water law performed before a...
Samsung 12Kwh Gen7 (R290) in Norfolk.
@editor. Thank you for the offer of contacting Samsung on my behalf. My pump is a Gen 7; 12Kwh, model AE120CXYBEK, and the wifi kit details were su...
@editor When the Samsung was delivered I was not aware that it should have included the wi- fi kit DB98-40278A, as my installer had already suggested ...
I am intending to try Havenwise when Samsung eventually provide the wifi kit which was supposed to be included with the pump, but they seem to be relu...
There is a lot more I need to know about battery usage before I take the plunge. We are currently on Octopus Cosy tariff, with three half-price peri...
@raiph. I have just had confirmation from Planet that their website statement applies to some, but not all manufacturers, so they are going to review...
@raiph I am running Planet at the moment via a B19 modbus board. I am still awaiting the DB98 wi-fi kit which should have been included with the pump,...
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RE: Thermostat for Ideal Logic Air with 3 zone support
Firstly thank you for posting and please be assured no ...
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RE: Anyone still weathering it out with Agile?
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RE: ASHP heat output monitoring
@carlo I see there is a discussion in Facebook user gro...
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RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
@editor @sandy I tried contacting them via Whatsapp b...
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RE: Flexi-Orb Heat Pump Scheme: A Game-Changer for the UK's Heat Pump Industry
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RE: Who has a V2G EV installation
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RE: Heat Pump Servicing & Maintenance – Good Value or Rip-Off?
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By Toodles , 2 days ago
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@old_scientist like for like comparisons are almost imp...
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RE: Who's your electricity provider and what's your tariff?
@old_scientist There is an option in the Tesla app that...
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RE: Mitsu Wireless Controller and MelCloud
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RE: Octopus Cosy & Octopus EV + bidirectional smart tariff, together. What, eh?
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By Eliuccio , 4 days ago
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RE: Is your heat pump insured?
Yup just spoke to Privilege to inform them of my impend...
By Scalextrix , 4 days ago
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RE: Forum updates, announcements & issues
Just to keep everyone in the loop, as the site continue...
By Mars , 4 days ago
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RE: Fast DHW setting on Midea (Clivet) heat pump
@simon-w, is this something you could potentially assis...
By Mars , 5 days ago
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RE: Share Your Experiences with Heat Pump Manufacturer Support
Fwiw I called my installer out for the first time a few...
By JamesPa , 5 days ago
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RE: Long term efficiency degradation
@jamespa yes as I thought thanks. We have a reaso...
By Scalextrix , 5 days ago
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RE: Sunamp Thermino Heat Battery
@jamespa A few days after the installation had been com...
By Toodles , 6 days ago
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RE: Planning Permission May 2025
Fair enough. I have read the legislation and MCS020a ...
By JamesPa , 1 week ago
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RE: How do I choose a single room MVHR to prevent losing heat in my bathroom ?
An update on the Heatsava. It is the most difficult thi...
By heat-pump-newbie , 1 week ago
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RE: Renewables & Heat Pumps in the News
this document extensively describes (in a non-blame, ne...
By Judith , 1 week ago