Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Last seen: Jul 24, 2026
@raiph I would be interested to hear how you are finding Havenwise. Can you see how it's settings are different from how Water law performed before a...
Samsung 12Kwh Gen7 (R290) in Norfolk.
@editor. Thank you for the offer of contacting Samsung on my behalf. My pump is a Gen 7; 12Kwh, model AE120CXYBEK, and the wifi kit details were su...
@editor When the Samsung was delivered I was not aware that it should have included the wi- fi kit DB98-40278A, as my installer had already suggested ...
I am intending to try Havenwise when Samsung eventually provide the wifi kit which was supposed to be included with the pump, but they seem to be relu...
There is a lot more I need to know about battery usage before I take the plunge. We are currently on Octopus Cosy tariff, with three half-price peri...
@raiph. I have just had confirmation from Planet that their website statement applies to some, but not all manufacturers, so they are going to review...
@raiph I am running Planet at the moment via a B19 modbus board. I am still awaiting the DB98 wi-fi kit which should have been included with the pump,...
@raiph You asked about a Samsung HP monitoring app. Have a look at Planet Devices and their Atmo device. Very helpful on the telephone.
Good luck with getting any info out of Samsung. Their customer service is known to be very poor and they rely on the brand name to get purchasers. How...
@transparent Wow, what a great bunch of knowledgable guys we have on here. Many thanks to you all for the suggestions. I have a lot of reading and und...
SPONSORS
Degrees of Separation
Latest Posts
-
RE: Jokes and fun posts about heat pumps and renewables
@transparent I’ve heard that that is why American cars ...
By Toodles , 3 hours ago
-
RE: HeatGeek vs Octopus surveys: puzzling disparity - any ideas why?
Have either quote provided room by room heat loss calcu...
By Old_Scientist , 17 hours ago
-
RE: Heat Pump Servicing & Maintenance – Good Value or Rip-Off?
@old_scientist if you are going DIY then you may wan...
By Papahuhu , 2 days ago
-
RE: Indevolt Batteries UK Support & Info Thread
After a short while that was followed by the 'power war...
By JamesPa , 2 days ago
-
RE: Samsung heat pump - data cable issue
That's well done. Cable is the correct type (LIYCY = 2x...
By bobflux , 2 days ago
-
RE: Electricity price predictions
I agree, we will find out at the next budget whether th...
By Old_Scientist , 3 days ago
-
RE: Missing flow temperature in Heat Geek proposal
@editor I went through HG website, so should be ok for ...
By sttpd1917 , 3 days ago
-
Who did the Freedom Heat Pump cloud server and what did...
By Mars , 3 days ago
-
RE: Who's your electricity provider and what's your tariff?
Reading between the lines of what octopus are doing wit...
By JamesPa , 3 days ago
-
RE: Air to air bus grant installer anywhere
The through wall two hole ones have their place (listed...
By EtchedPixels , 3 days ago
-
I hope it goes ok, Hon can be hard to set up IF the sof...
By Graham Hendra , 3 days ago
-
@clockworks Hi, So there is a big difference between st...
By ASHP-BOBBA , 3 days ago
-
@editor wellvery comprehensive answer. I will get all i...
By Keithb , 3 days ago
-
RE: Advice on my Heat Pump Journey: Old Stone Built Detached Cottage
all good advice I will follow this up
By PaulC , 3 days ago
-
Heat of vaporization of water is 2.25 MJ/kg (0.625 kWh/...
By bobflux , 4 days ago
SPONSORS
