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Last seen: May 25, 2026
@raiph I would be interested to hear how you are finding Havenwise. Can you see how it's settings are different from how Water law performed before a...
Samsung 12Kwh Gen7 (R290) in Norfolk.
@editor. Thank you for the offer of contacting Samsung on my behalf. My pump is a Gen 7; 12Kwh, model AE120CXYBEK, and the wifi kit details were su...
@editor When the Samsung was delivered I was not aware that it should have included the wi- fi kit DB98-40278A, as my installer had already suggested ...
I am intending to try Havenwise when Samsung eventually provide the wifi kit which was supposed to be included with the pump, but they seem to be relu...
There is a lot more I need to know about battery usage before I take the plunge. We are currently on Octopus Cosy tariff, with three half-price peri...
@raiph. I have just had confirmation from Planet that their website statement applies to some, but not all manufacturers, so they are going to review...
@raiph I am running Planet at the moment via a B19 modbus board. I am still awaiting the DB98 wi-fi kit which should have been included with the pump,...
@raiph You asked about a Samsung HP monitoring app. Have a look at Planet Devices and their Atmo device. Very helpful on the telephone.
Good luck with getting any info out of Samsung. Their customer service is known to be very poor and they rely on the brand name to get purchasers. How...
@transparent Wow, what a great bunch of knowledgable guys we have on here. Many thanks to you all for the suggestions. I have a lot of reading and und...
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