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Broadsman
@broadsman
Member
Estimable Member
748 kWhs
Joined: Jun 23, 2024
Last seen: Mar 6, 2025
Profile Activity
Topics: 6 / Replies: 45
AllTopicsReplies
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RE: alternative to Homely - HavenWise. Anyone used it?

@editor. Thank you for the offer of contacting Samsung on my behalf. My pump is a Gen 7; 12Kwh, model AE120CXYBEK, and the wifi kit details were su...

1 month ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: alternative to Homely - HavenWise. Anyone used it?

@editor When the Samsung was delivered I was not aware that it should have included the wi- fi kit DB98-40278A, as my installer had already suggested ...

1 month ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: alternative to Homely - HavenWise. Anyone used it?

I am intending to try Havenwise when Samsung eventually provide the wifi kit which was supposed to be included with the pump, but they seem to be relu...

1 month ago
Forum
Air Source Heat Pumps (ASHPs)
Topic
Samsung Gen 7 Scheduling
2 months ago
Forum
Air Source Heat Pumps (ASHPs)
Replies: 5
Views: 266
Reply
RE: Battery...Full house back up

There is a lot more I need to know about battery usage before I take the plunge. We are currently on Octopus Cosy tariff, with three half-price peri...

2 months ago
Forum
Energy Storage
Reply
RE: Samsung Gen7 setup

@raiph. I have just had confirmation from Planet that their website statement applies to some, but not all manufacturers, so they are going to review...

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung Gen7 setup

@raiph I am running Planet at the moment via a B19 modbus board. I am still awaiting the DB98 wi-fi kit which should have been included with the pump,...

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Samsung Gen7 setup

@raiph You asked about a Samsung HP monitoring app. Have a look at Planet Devices and their Atmo device. Very helpful on the telephone.

2 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: New 5kW Samsung Gen6 heat pump owner with loads of questions

Good luck with getting any info out of Samsung. Their customer service is known to be very poor and they rely on the brand name to get purchasers. How...

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Battery...Full house back up

@transparent Wow, what a great bunch of knowledgable guys we have on here. Many thanks to you all for the suggestions. I have a lot of reading and und...

3 months ago
Forum
Energy Storage
Reply
RE: Battery...Full house back up

@transparent Thanks, I need to see-read your earlier advice.

3 months ago
Forum
Energy Storage
Reply
RE: Samsung ASHP scheduling help

All this is far too complicated for most of us. Surely someone, if not Samsung, could sell a simple plug-in package.

3 months ago
Forum
Air Source Heat Pumps (ASHPs)
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