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[Sticky] Struggling to Find a Top Heat Pump Installer? We Can Connect You With the Best Installers in the UK

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Air Source Heat Pumps (ASHPs)

Last Post by Toodles 11 hours ago

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 4154

Topic starter 09/02/2025 9:19 pm

We know from homeowner’s posts and emails how stressful it can be to find a skilled and reliable heat pump installer in the UK. With so many options (and plenty of horror stories out there) it’s hard to know who to trust.

That’s why we’ve been working hard to build an exclusive database of the very best heat pump installers in the country. These are professionals who consistently deliver high-quality installations and excellent customer service, so you don’t have to take a gamble on your investment.

If you’d like me to connect you with a top installer in your area, drop me an email at editor@renewableheatinghub.co.uk and I’ll be happy to help. This is not a guarantee that they will undertake your project. This is simply a connection to the best installers we know.

When contacting me, please can you provide the following details:

Name
Email
Phone number
Address

This topic was modified 12 months ago by Mars

This topic was modified 11 months ago by Mars

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 4154

Topic starter 25/02/2025 2:37 pm

I think it’s worth highlighting that the installers we recommend are among the top 1% in the UK. Their rates may be slightly higher than some local or national installers, but the quality of their work reflects their expertise. They have a deep understanding of low-temperature heating and a level of competence that sets them apart. Just worth bearing this in mind.

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Roodo

(@roodo)

New Member Member

Joined: 11 months ago

Posts: 1

13/03/2025 8:48 am

Hi all been drawn to your podcasts after having a system installed under the government scheme and I’ve had a bit of experience with oil I’ve no real experience in air source and in need of desperate help as the company has literally left us in a terrible state and our system is costing a fortune so far approaching £1000 a month! They’ve installed solar which was woefully under specced and now won’t return calls or come back to repair or carry out remedial work. We are in East Yorkshire and seeking someone who can advise.

This post was modified 11 months ago by Mars

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 4154

Topic starter 13/03/2025 9:49 am

@roodo welcome to the forums and I’m really sorry to hear about your botched installation. I’ll run your case past a couple of trusted installers in Yorkshire to see if they can help.

Unfortunately, there’s a growing issue with botched installations: many of the top-notch, credible installers we work with (both directly and indirectly) on referrals are now reluctant to touch sub par installations. The reason? As soon as they step in, the original installers often wash their hands of the job, claiming that because someone else has worked on it, they’re no longer liable. It’s a ludicrous situation, and it’s leaving homeowners like you in a tough spot.

Shysters!

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johnd

(@johnd)

Trusted Member Member

Joined: 9 months ago

Posts: 23

08/05/2025 8:56 am

Has anyone had any experience with Peak energy group v therm heat pumps? And are they any good?

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 4154

Topic starter 08/05/2025 9:48 am

@johnd welcome to the forums. First time I've ever heard of this brand. Was it recommended to you by an installer?

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Anonymous 5011

(@Anonymous 5011)

Joined: 3 years ago

Posts: 562

08/05/2025 10:20 am

Posted by: @roodo

↑

no real experience in air source and in need of desperate help as the company has literally left us in a terrible state and our system is costing a fortune so far approaching £1000 a month

Why not start a new post, explain exactly what you have installed and how you operate plenty of people on here would be willing to help.

Make model of heat pump

Make model of cylinder

Heating system - UFH, radiators or both

Buffer or volumiser, both or none

Room thermostats or rtv's and how many

How do you operate, timer schedule, weather compensation mix of both?

Cylinder heating timed once twice per day, set temperature on all the time, what temperature set too.

Etc more information the better

Photos of install also helpful.

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johnd

(@johnd)

Trusted Member Member

Joined: 9 months ago

Posts: 23

08/05/2025 10:51 am

@editor hi Mars, yes a local installer uses them. I can't seem to find any information about them apart from the website content.

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 4154

Topic starter 08/05/2025 11:10 am

@johnd it's a difficult one, because we've seen instances where lesser known brands vanish over time and all support goes out the window. I'm not implying that this brand will fold any time soon, but it's a definite consideration because we've seen many cases on these forums where people have purchased lesser known heat pump brands years ago that have ceased to trade and now can't find replacement parts.

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abam48

(@abam48)

New Member Member

Joined: 8 months ago

Posts: 3

22/06/2025 10:13 pm

@editor Mars if you have any recommendations for down south (Leighton Buzzard) then I would be grateful as I have been finding it difficult to get responses from credible installers to date

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abam48

(@abam48)

New Member Member

Joined: 8 months ago

Posts: 3

23/06/2025 6:29 pm

Hi all - I'm diving into the world of ASHPs and I am trying to source reputable installers in my area. I have used the chat bot and it has recommended Good Energy but they say they are not installing in my area. Leighton Buzzard - Bedfordshire. I have currently received a quote from Emerging Living Technology Heat which looks reasonable at first glance but hasn't gone into too much detail about the install - albeit they confirmed that they have initially designed the system for a flow temperature of 50 degrees which means that I wouldn't have to replace any rads in my property (it's a 1970s) build which I have insulated as much as I can. Current EPC rating of a C, which i've been advised is as high as we will be able to get it.

Quote is attached - would welcome feedback from experienced members.

Thanks in advance

Adam

BAM001 - Design & Proposal Gen6.pdf

4b XXX001 - CC10 - Samsung Schematic Diagram.pdf

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 4154