Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
[Solved] If the supplier won't commission my Heliotherm heat pump what should I do next?
@editor The Heliotherm has been commissioned by MJS and has been keeping the house snug and warm. It is very quiet and appears to be efficient. Setting timers and other parameters could be easier, but that's minor.
Thank you to everyone who gave us help and advice. We were getting desperate after being so badly treated and left in the sh1t by ESP (Earth Save Products). Apart from their unprofessional behaviour we have come out as satisfied.
Bottom line?
I have cancer and have had couple of ops. Without the amazing assistance of MJS my recuperation would have been very uncomfortable, in an unheated house, with the stress of an unresolved commissioning. Thank you to MJS!
@editor @longbyre - Thanks for the heads up with MJS Energy! I have had a helitherm heat pump for nearly 5 years, with an ecocent hotwater system and teh solution has been working really well. Considering electricity is 4-5 times the price of gas, i have been able to spend same as my neighbours do using gas (same size property), plus i get a rebate.
Heliotherm heat pumps are not onyl super quiet (think still quiestest on the market), also where as most heat pumps have an effecienty of 3:1 at 0c, the heliotherm has this at -7c. In my view, you have a made a great choice when it comes to heat pump, stick with it, and hopefully MJS Energy support you. I will also be reaching out to MJS Energy so i can move away from the distributor you were with currently.
-
High air source heat pump running costs – Vaillant AroTherm Plus
1 month ago
-
Bosch CS5800i 7kW replacing Greenstar Junior 28i
2 months ago
-
Rodents! A word of warning for heat pump owners
4 months ago
-
Ecodan Pump Issues… Circulation pump turns off when heat pump compressor turns off
4 months ago
-
Running my new Nibe ASHP efficiently
4 months ago
- 26 Forums
- 2,646 Topics
- 61.8 K Posts
- 683 Online
- 7,045 Members
Join Us!
Latest Posts
-
RE: Heat Pump Operation in Summer - Valliant 7kW
One or two weeks of summer! Since southern Eng...
By Judith , 19 minutes ago
-
RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
I had a look at the manual for the pro and it mentions ...
By Batpred , 50 minutes ago
-
RE: Solar Produced vs Home Consumed
It's worth adding that if you have a hot water tank and...
By JamesPa , 1 hour ago
-
RE: Heat Pump Overpromising – What Were You Actually Told Before You Bought?
@editor Sorry Mars, I didn’t see a notification about ...
By Toodles , 1 hour ago
-
RE: Hitachi Heat Pump being replaced with Vaillant
Yes to be configured as a volumiser. The pump is to be...
By trebor12345 , 2 hours ago
-
RE: Anyone concerned about GivEnergy?
So it seems subscription day has finally arrived for Gi...
By TechnoGeek , 3 hours ago
-
RE: How many people are happy with their ASHP and do you believe them?
I agree, and not. Energy prices are a largely politica...
By JamesPa , 6 hours ago
-
Yes, you will need to notify them even if the inverter ...
By Old_Scientist , 6 hours ago
-
RE: Heat Pump Manufacturers Recommending Buffer Tanks
@tony-stolz, I think @jamespa has already covered the h...
By Mars , 19 hours ago
-
@editor "The interesting bit is that many modern invert...
By Singlespeed , 1 day ago
-
RE: Ecodan & MelCloud scheduling
With the prospect of warmer weather this week, I brough...
By downfield , 1 day ago
-
RE: A2A vs A2W: Which Heat Pump Would You Pick?
I reached out to MCS directly last week on this and her...
By Mars , 1 day ago
-
RE: Help me keep the faith with my air source heat pump installation
My heating developed a really severe case of noise and ...
By JamesPa , 2 days ago
-
RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!
@l2jad I was just thinking all things being equal. Our ...
By AndrewJ , 2 days ago




