Last seen: Jan 7, 2026
@jamespa Here's an update to my previous post. Mitsubishi engaged a subcontractor to investigate the poor performance of my heat pump. He concluded th...
@cold123456 Mitsubishi has failed to respond to my complaint. On 16 November I sent a formal complaint to Mitsubishi specifying that they had suppl...
@editor I was surprised to read your praise for Mitsubishi for remote connectivity and telephone support for diagnosing problems. Here's my experience...
@jamespa That is an acceptance by the installer, the problem is with Mitsubishi, it is their unit that is faulty. They have required payment to invest...
@jamespa Time for an update. My installer has been to visit and has confirmed that the heat pump is faulty. He has contacted Mitsubishi. They have req...
@jamespa I agree, I have the installer visiting tomorrow. Unfortunately Mitsubishi will not engage with me and insist that they deal with the installe...
@sheriff-fatman Thank you. Like you I am not chasing a particular COP, I am using COP to demonstrate the poor efficiency and hence the high cost. I ha...
@dgclimatecontrol I only have 1 cylinder and I can confirm that the Ecodan is set to standard, which I understand means that the heat pump alone heats...
@dgclimatecontrol I am on an Octopus Intelligent Go Tariff, so I tend to heat my water when that starts and then heat the house for the remaining dura...
@jamespa Thank you, just need to get it fixed!
Thank you for the responses. 3.4kW is in line with calculations and data that I collected last winter before having the heat pump fitted. I don’t ...
I am using my Powervault electricity monitoring App to monitor the electrical power, and I have calculated the heat transferred from the heat pump usi...
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