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David999
@david999
Member
Reputable Member
Joined: Mar 24, 2024
Last seen: May 15, 2026
Topics: 12 / Replies: 322
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

Just an update, my installer has given me until Monday to prove to them basically I need 35mm primary pipe. Samsung emailed me stating 35mm and others...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@kenbone no need for what kenbone regarding the 100watt, lost track there.

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@mike-h 16kw samsung want 46ltr and 35mm pipe but don’t know if they need to change the valves and bits on the 28mm pipes. Any idea.

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent that controller was moved from the loft and no idea why they put it in there where it was freezing cold and we couldn’t get to it. It’s a...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent I’m old now transparent and over the years I have seen promises made and broken, guarantees that looked great on paper but proved to be u...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@hughf it’s not what they say it’s what they do. My friend was over at the weekend and he works for the local authorities. He tells me residents onl...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@editor sounds like the financial ombudsman they are much the same. Perhaps name and shame is the route. the heat geek runs courses and if you don’...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@hughf they are trying to repair it and it’s always best not to escalate at this juncture. If it’s repaired then I guess we both go off in different ...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@hughf thanks for the replies guys. has folk seen Mars video of his installation, a good watch but a shame installers are getting away with this...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@transparent there are details on the terminals just hard to see. The wires into some of these have split the strands and bits poking out. Crimped con...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

@hughf I had my lid off the control box because it tripped the breaker, I think those wires were sitting on the lever. It’s fairly untidy and told th...

2 years ago
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RE: Is this a bad installation and is there something wrong with my Samsung heat pump?

Just an update on my install. They have been back and changed all the parts that my engineer snagged. We clashed on primary pipework since they have...

2 years ago
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