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benson
@benson
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Joined: Apr 19, 2024
Last seen: Oct 9, 2025
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Topics: 6 / Replies: 179
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Is everyone else’s homely working ok? The last couple of days we’ve had a very odd fault. Everything seems to be stuck and flatlining. Flow temp at 53...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo yes. This is effectively what some of us are doing to access the dashboard. You don't have to recommission it, but then again this would presu...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@arundalep yes I have no issue with this. The observation I made was that it was regularly going up to 50 when not at peak heating demand. This is why...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Yes that sounds about right. My installers provided the above account when I asked them why it was set at 50 when design temp was 45…and as with many ...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@arundalep that is correct. The dashboard just shows the data and you have to contact their tech team to change them. Our installers told us that ho...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Is your heat pump insured?

When I informed our previous insurer (policyexpert) of our install and queried whether it was insured, they said I should have notified them BEFORE an...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo yes that is the current workaround to access the dashboard. I guess the concern is that it seemed somewhat inevitable that they were going to ...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo homely can be that tool and offer the best of both worlds. That is my general point that I am trying to make. Regarding whether it’s best to...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo I cannot understand that logic I'm afraid. Our energy usage varies based on a number of factors. How cold it is outside and how much heating w...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@johnmo generally id agree but being able to edit the maximum flow temp seems quite basic. Likewise the performance data for reasons already stated. I...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@toodles oh yes good point about the schedule editing. I've emailed them twice about this and they just responded to say the solution was to delete an...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Getting the best out of a heat pump - is Homely a possible answer?

Homely have today added a really decent feedback feature to their app which allows customers to not only create feedback topics forum-style, but vote/...

5 months ago
Forum
Air Source Heat Pumps (ASHPs)
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