Wattson has landed!
We’re excited to introduce Wattson, our brand-new AI assistant trained to help homeowners with heat pump and renewable heating questions.
Wattson has been trained using content from Renewable Heating Hub, along with insights from some of the UK’s top installers. It’s designed to give clear, jargon-free answers to common questions, from performance quirks to control settings and troubleshooting.
Wattson isn’t here to replace our forums… far from it. He’s been created to enhance them by offering quick, general guidance that can help point homeowners in the right direction. Because he offers non-personalised advice, we’ll still encourage anyone with a complex or specific issue to continue posting in the forums where the community and experts can offer more tailored support.
Wattson will also connect homeowners with reputable installers and maintenance companies in their area, and we’re also speaking to all the major heat pump manufacturers to allow us to train Wattson on their units so that in time it will also assist with error codes and basic troubleshooting, saving us hours of having to trawl through incomprehensible manuals.
You’ll find Wattson on every page of the site, in the bottom right-hand corner. It’s still very much a work in progress, so we’d love your feedback. If something doesn’t sound quite right, let us know… every bit of input will help us make Wattson smarter and more helpful over time.
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