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Vito Energy Liquidation

 
Air Source Heat Pumps (ASHPs)
Last Post by Mars 1 hour ago
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 MentalLentil
(@mentallentil)
New Member Member
Joined: 2 hours ago
Posts: 2
Topic starter 27/05/2026 10:48 am   [#3024]

Hello, new member here, though I've lurked for some time.

 

Vito Energy have gone into liquidation, which is a shock for what seemed a viable company with Patrick Wheeler appearing on several RHH videos.

I had my heat pump installed by Vito Energy 2 years ago, and tried to book an annual service, all I got was an engaged tone. I checked with Company House, and they went into liquidation 6 days ago. Does anyone know anything more about this?


This topic was modified 2 hours ago by MentalLentil

   
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Mars
 Mars
(@editor)
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Joined: 5 years ago
Posts: 4653
27/05/2026 11:33 am  

Welcome to the forum @mentallentil... glad you finally delurked, even if the circumstances aren't great.

I can confirm this, unfortunately. I was made aware recently by a homeowner in a similar position to yours, and I reached out to Patrick directly. Vito Energy has closed. The news was deeply disappointing to me on a personal level. Patrick appeared on our podcast on several occasions and was, in my view, one of the most technically capable and genuinely principled operators in the UK heat pump market. Losing a company of that calibre is a blow the industry can ill afford right now.

I can only surmise that the broader market conditions played a significant role. It is no secret that the domestic heat pump sector has been under serious commercial pressure, consumer confidence has been fragile and too many good businesses have found themselves caught in a difficult market at the wrong moment. 

For your immediate situation, your priority is getting your annual service sorted with another competent engineer. 


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 MentalLentil
(@mentallentil)
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Topic starter 27/05/2026 11:41 am  

@editor Thanks for the info Mars. I was a little overdue for the service so just went directly to Vaillant, they were actually cheaper though I'd have preferred to go with Vito. My slight worry is that I've heard that Vaillant engineers can mess around with the settings which I don't want as the heat pump is working great with high efficiency.



   
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Transparent
 Transparent
(@transparent)
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27/05/2026 11:43 am  

Oh-er. That's not good.

The Vito Energy website is still currently live (as of 27may26).

I have no prior knowledge of them, but it appears they not only did installations using their own in-house staff, but also arranged and oversaw those undertaken by 3rd party contractors.

It is unfortunately the case that the better installers, who expend more time and effort, will exist on lower profit. The almost non-existence of regulatory oversight and inspections by MCS and Building Control officers, favours those who aren't so meticulous, and offer no post-installation support or maintenance contracts.

 


Save energy... recycle electrons!


   
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Mars
 Mars
(@editor)
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Posts: 4653
27/05/2026 11:46 am  

@mentallentil your instinct to protect a well-optimised setup is sound. The practical answer is straightforward: before they arrive, document everything. Screenshot or photograph every setting on your controller... flow temperatures, weather compensation curve, hot water schedules, the lot. That way, if anything gets changed without discussion, you have a baseline to refer back to.

It's also perfectly reasonable to tell the engineer upfront that the system is running well and performing efficiently, and that you'd like to be consulted before any settings are adjusted. A good engineer should respect that. 

The service itself (refrigerant checks, filter cleaning, pressure readings, etc.) is entirely separate from system optimisation. The two shouldn't need to interact at all if the system is healthy.

I'd be curious to hear how it goes.


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