Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
@technogeek How refreshingly pleasing this sounds for any insurance company / policy! 😉
Toodles, heats his home with cold draughts and cooks food with magnets.
Posted by: @technogeekInteresting. We are with Aviva Insurance and I read another article regarding heat pump insurance cover so I called them. Aviva Insurance class a heat pump as part of the heating system \ building fabric so do not require any special notification due to its value (as you do with contents over a certain threshold value) or any additional add on cover.
Policy Expert Buildings insurance has the definition of "Building" in the policy as "....Buildings also includes the permanent fixtures and fittings in or mounted upon the buildings that could not easily be removed and reused, such as fixed solar panels (that have been professionally installed), fixed
sanitary fittings (for example, toilets, sinks and baths) and laminated, wood-effect or vinyl floor coverings."
Which is not definitive but would certainly make an arguable case. Certainly is not part of the Contents!
On a related note, are solar panels “contents” too?
New to heat pumps? Take the Heat Pump Fundamentals course and use INTRO50 at checkout for 50% off.
Rewritten and updated for 2027
📘 From Zero to Heat Pump Hero
🛠️ Bodge Buster
🎧 Prefer to listen? Heat Pumps Explained – use AUDIO50 at checkout for 50% off.
I think their strange logic is that solar panels are physically attached and part of the building whereas the heat pump is not.
Anyway, Aviva will cover and Direct Line wont.
Install 13 April 2024 - 4 Bedroom Brick Detached - Heat Loss 9,281w, Design 45c at -2 - Ecodan 11.2kw R32 - 25L Buffer - 250L Telford Tempest HP DHW - All 16 radiators replaced - Auto Adapt - Mel-Pump app - Octopus Cosy Fixed
10 March 2026 - now 2 x Sigenstor 10 batteries with 8kw Inverter
It does seem to be an insurer by insurer question. When I completed my insurance scope statement/description, there was no specific ASHP option. So I picked “electric heating”. I called to explain and the agent seemed fine with “electric”. But I got a call back a few days later saying they would have to put a change in, to adjust the insurance to ASHP. Uh oh I thought, price rise. But no cost change and ASHP noted on the insurance.
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and Volvo EX30 Ultra Twin Performance electric vehicles with Myenergi Zappi mk1 & Ohme chargers
@julianc I should imagine that there is a much lower chance of damage to the fabric of the building from a heat pump failure than that from a gas boiler going amok! Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
@toodles agreed Toodles. I think it’s the old “something different” so insurance companies need to catch up with the market
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and Volvo EX30 Ultra Twin Performance electric vehicles with Myenergi Zappi mk1 & Ohme chargers
@julianc that's really positive. Who's the insurer?
New to heat pumps? Take the Heat Pump Fundamentals course and use INTRO50 at checkout for 50% off.
Rewritten and updated for 2027
📘 From Zero to Heat Pump Hero
🛠️ Bodge Buster
🎧 Prefer to listen? Heat Pumps Explained – use AUDIO50 at checkout for 50% off.
@editor I am with Policy Expert for buildings & contents insurance.
Please use this link if anyone chooses to take out insurance with them and I receive a bonus:
https://policyexpert.mention-me.com/m/ol/sm3ql-julian-clarke
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and Volvo EX30 Ultra Twin Performance electric vehicles with Myenergi Zappi mk1 & Ohme chargers
That's strange.
Policy Expert are who I am currently with and spoke to earlier this week.
I have contacted them again and they quote their underwriters and say "the outside pump, as it's not attached to the building, is classed as contents in the open and as such under my silver policy is covered up to a value of £350". Gold policy has a cover of £1,000.
The fact that it is sitting on a concrete slab and not physically attached to the building seems to be the deciding factor.
Install 13 April 2024 - 4 Bedroom Brick Detached - Heat Loss 9,281w, Design 45c at -2 - Ecodan 11.2kw R32 - 25L Buffer - 250L Telford Tempest HP DHW - All 16 radiators replaced - Auto Adapt - Mel-Pump app - Octopus Cosy Fixed
10 March 2026 - now 2 x Sigenstor 10 batteries with 8kw Inverter
- 26 Forums
- 2,732 Topics
- 64.2 K Posts
- 160 Online
- 7,137 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
RE: Who's your electricity provider and what's your tariff?
@old_scientist The service engineer powered down the ex...
By Papahuhu , 12 minutes ago
-
RE: Acond heat pump failed after four years - diagnostic quote £940 plus VAT
With the mention of control by PLC, I know m...
By IaAck , 1 hour ago
-
RE: Aircon - in listed buildings
I think i can reuse or adapt most of our previous docum...
By Tim441 , 2 hours ago
-
RE: Issue with Samsung Cascade System
@jamespa It's a funny system, but was out only option l...
By Renewables345 , 4 hours ago
-
RE: HeatGeek vs Octopus surveys: puzzling disparity - any ideas why?
Thanks, I like the chart, very helpful and this will de...
By baroquebank , 19 hours ago
-
RE: Love veg, hate watering cans
Actually, our dog does that quite regularly, but we pro...
By Majordennisbloodnok , 19 hours ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
Production resumed to normal once the issue ...
By MK4 , 1 day ago
-
RE: Digest of UK Energy Statistics
That sounds painful. It would be much better to charg...
By Transparent , 2 days ago
-
Hole diameter is small but hole length is also very sma...
By bobflux , 2 days ago
-
RE: Are Wind Turbines Really “Losers”?
We were sailing near a wind farm in the North Sea last ...
By Jeff , 2 days ago
-
@trebor12345 The idea is to ensure that Powerwall knows...
By Toodles , 2 days ago
-
RE: Indevolt Batteries UK Support & Info Thread
'hard limited' could be in 'admin' password protected s...
By JamesPa , 3 days ago
-
RE: Missing flow temperature in Heat Geek proposal
@batpred That makes sense! Thanks for the information.
By sttpd1917 , 3 days ago





