Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
@justinsb I'll check out Neon Reef once our switch to E.ON from Symbio is completed – will be interesting to see how long they stay afloat.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Just tried to get a quote from Neon Reef, but when input your consumption and click get a quote nothing comes up. Anyone else getting that error?
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Yes same problem, either they are revaluing prices or they might be the next company to go. Reading recent energy reviews Neon reef is not mentioned as "safe".
https://www.energy-review.co.uk/guides/which-energy-suppliers-are-going-
https://www.energylivenews.com/2021/11/11/elexon-to-expel-neon-reef-and-orbit-energy-from-bsc/
Maybe something to do with it?
Got our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Posted by: @editorGot our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Have you got an Economy 7 meter Mars? That does help a bit with the day/night cost difference and I am looking at trialling boosting our UFH a couple of degrees during the cheap rate electric, hopefully that would knock the day usage down a bit. I found Octopus had no interest in putting me on the 'Go' tariff when I asked despite being an existing customer, sadly I think it's a sellers market and for the foreseeable future too.
@siko, no we don’t have an economy 7 metre. Energy providers are definitely not encouraging switching and I suspect high tariffs are here to stay throughout the winter.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Posted by: @sikoPosted by: @editorGot our welcome email from E.ON this weekend as part of the forced switch after Symbio tanked: “You'll pay a standing charge of 28.04p per day and 23.17p/kWh for each unit of electricity.”
This makes running our heat pump on electricity ridiculously expensive. In fact, it’s double the price because our rate with Symbio this time last year was 11.5p/kWh.
As per the email it’ll still take weeks before we can try to switch. Looked at Octopus today, and also can’t get a quote. I don’t think suppliers want new customers because of the price cap - it’s a dire situation.
Have you got an Economy 7 meter Mars? That does help a bit with the day/night cost difference and I am looking at trialling boosting our UFH a couple of degrees during the cheap rate electric, hopefully that would knock the day usage down a bit. I found Octopus had no interest in putting me on the 'Go' tariff when I asked despite being an existing customer, sadly I think it's a sellers market and for the foreseeable future too.
I also received my new tariffs standing charge of 29.48p per day and 21.48p/kWh. I can take solace that oil has increased as well, costing approximately the same per KW for heating. I do feel the energy market is distorted to favour gas usage. Electricity generation is approx 40-50% by gas but appears to be paying the majority cost for higher gas prices. Here in Scotland gas generation is approximately 15% and we bear the same cost increase. The energy market needs a complete overhaul to accommodate new technologies. The cost of this technology needs to be spread across all fuels. Alternatively, the government needs to use their money creation powers to invest heavily in renewables which would benefit everyone through cheaper prices and also being environmentally friendly.
I try to look on the bright side; in my brief time with them I'll have saved about £80 compared to the cap.
-
EV+ Heat Pump Tarriff
1 month ago
-
Our journey through Octopus tariffs 2020-2025
7 months ago
-
Confusion over Octopus Tariffs
8 months ago
-
Ripped Off: How UK Homeowners Are Paying Gas Prices for Wind Energy
9 months ago
-
Agile: average import cost vs other tariffs?
1 year ago
Currently viewing this topic 4 guests.
- 26 Forums
- 2,697 Topics
- 63.3 K Posts
- 792 Online
- 7,106 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
RE: Electricity price predictions
Chinese manufacturing has the ability to be very good q...
By Majordennisbloodnok , 3 hours ago
-
RE: Air source heat pump roll call – what heat pump brand and model do you have?
Forum Handle: GotGordon Manufacturer: Samsun...
By Gotgordon , 14 hours ago
-
RE: Summer heat is becoming the new winter cold in the UK. What are you doing about it?
@ian33a I am not easy with sleep either unfortunately…....
By MK4 , 15 hours ago
-
RE: Renewables uptake near you
In a village of under 40 houses...Conservation Area. I'...
By Tim441 , 1 day ago
-
RE: Home Alone with Home Assistant (previously A Beginner's Guide to ASHP Monitoring)
Great news, @bontwoody.
By Majordennisbloodnok , 1 day ago
-
Haier R290 Super Aqua Monobloc. Output capacity tables.
As I mentioned in my introduction post, I've been consi...
By Singlespeed , 1 day ago
-
RE: Air to air bus grant installer anywhere
I am consistently told by aircon folks (ie air/air) tha...
By EtchedPixels , 2 days ago
-
RE: What is possible with FIT, SEG, Hate Pumps and Batteries?
Thank you, everyone, for your replies. Our FIT provid...
By ian33a , 2 days ago
-
@mk4 And of course, the panels are less productive due ...
By Toodles , 2 days ago
-
RE: GivEnergy inverter tripping due to over-voltage?
I'm trying to get clarity on exactly when the inverter ...
By Tim441 , 2 days ago
-
RE: Samsung Heat Pump – Can't Activate TW2 Pipe Sensor (for Delta T Control)
Autocorrupt seems to be working overtime.
By Majordennisbloodnok , 2 days ago
-
RE: Vehicle-to-Home with a Heat Pump: Is the Technology Ready and Which EV Should I Buy?
I looked into that wallbox a bit more off the back of t...
By Majordennisbloodnok , 3 days ago
-
RE: Say hello and introduce yourself
@jandp awesome system I hope it works out well.
By Judith , 3 days ago
-
RE: Surface mount or bury primaries for heat pump installation?
@bobflux That's the stuff. The installer recommended tw...
By tomasmcguinness , 5 days ago




