Search with Wattson
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Being screwed over by Volkswagen Audi Group

10 Posts
4 Users
10 Reactions
437 Views
Majordennisbloodnok
(@majordennisbloodnok)
Famed Member Moderator
Joined: 5 years ago
Posts: 2136
Topic starter   [#3036]

If any of you have or are thinking of buying a VW (especially an EV) and either do or want to manage it via some form of home automation system (Home Assistant, OpenHAB, Domoticz, your own scripts etc.) you are likely to be disappointed.

As of a week or so ago, it seems the VW/Audi group decided to block access to the API their app uses unless it's accessed by an application whose developers have paid for the privilege. That means the VW Connect integration for Home Assistant and any other similar bits of software can no longer authenticate. Very cynical, mercenary and high-handed of VW/Audi, it also appears to be making significant noise on mainland Europe with a lot of people in questioning whether it may contravene the European Data Act.

Not a lot anyone here can do in the short term, but if intelligent integration of an electric vehicle into your wider smart home is any kind of priority for you and you're looking to purchase an EV to do so, I would suggest you avoid a Volkswagen, Audi, Seat, Cupra or Skoda.


105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs

"Semper in excretia; sumus solum profundum variat"


   
🧐
1
Quote
Morgan
(@morgan)
Noble Member Member
Joined: 6 years ago
Posts: 704
 

I will not EVER buy a car from VAG.  Some years ago I had a Passat (diesel) that went in for its annual service the day prior to the end of it's 3 year new car warranty expired. The following morning, I started the car and didn't get more than 10 yards when it simply cut out. AA recovery to the dealer. Turns out that they had messed up the timing belt, which slipped, causing some considerable engine damage.  I was assured by the dealer that it would be fixed under warranty and that I was lucky as it was the last day of said warranty.  Later that day, I was contacted by VW UK to inform me that, as the car hadn't arrived at the dealer until after midday, the warranty had expired and any repairs would be at my expense.  It's fair to say that the dealer was mortified and did the best they could, arguing my corner.  Long and heated arguments followed over a couple of weeks, with VW UK coming up with different 'reasons' as to why my warranty claim was invalid.  Their last 'reason' was that the car had been purchased in a leap year, so the warranty had expired a day earlier. They were eventually forced to cave and accept full responsibility.  Hence, I immediately sold the car and will never, ever go near a VAG car again. Shameful behaviour.  Also, remember the emissions scandal involving them. Charlatans.


Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.

2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.


   
👍
3
ReplyQuote
Majordennisbloodnok
(@majordennisbloodnok)
Famed Member Moderator
Joined: 5 years ago
Posts: 2136
Topic starter  

@morgan, much as I like the cars they produce, I can't disagree with you. I have some modifier to my conscience that I've never bought a car from them so much as bought secondhand cars with their badge on it, but I do find their morals and ethics distasteful to say the least.


105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs

"Semper in excretia; sumus solum profundum variat"


   
👍
2
ReplyQuote
(@old_scientist)
Honorable Member Member
Joined: 2 years ago
Posts: 559
 

It seems Skoda at least are working with Home Assistant with an official customer API

 


Samsung 12kW gen6 ASHP with 50L volumiser and large radiators. 7.2kWp solar (south facing), Tesla PW3 (13.5kW). Net Zero


   
ReplyQuote
Majordennisbloodnok
(@majordennisbloodnok)
Famed Member Moderator
Joined: 5 years ago
Posts: 2136
Topic starter  

Posted by: @old_scientist

It seems Skoda at least are working with Home Assistant with an official customer API

I know. It seems Audi too, and I'm not sure about SEAT/Cupra. However, the Home Assistant integration for VW was updated most recently two weeks ago and worked for under one day before Volkswagen shut down that authentication method again. This is a VERY targeted and active decision on Volkswagen's part and can only be to try to control a customer's access to their own data.

Moreover, even if they stop playing unacceptable power games right now it has damaged my faith that they won't try something else next time. I am now actively recommending to anyone I know that they do NOT buy a Volkswagen.

Disgusting behaviour.


105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs

"Semper in excretia; sumus solum profundum variat"


   
👍
2
ReplyQuote
(@old_scientist)
Honorable Member Member
Joined: 2 years ago
Posts: 559
 

OK, so just to be clear then, this appears to specifically be a VW thing, not a wider VAG thing, and individual members of the VAG Group appear free to set their own policies.

Time to sell the ID3 and upgrade to an Elroq maybe?

 


Samsung 12kW gen6 ASHP with 50L volumiser and large radiators. 7.2kWp solar (south facing), Tesla PW3 (13.5kW). Net Zero


   
ReplyQuote
Majordennisbloodnok
(@majordennisbloodnok)
Famed Member Moderator
Joined: 5 years ago
Posts: 2136
Topic starter  

Posted by: @old_scientist

OK, so just to be clear then, this appears to specifically be a VW thing, not a wider VAG thing, and individual members of the VAG Group appear free to set their own policies.

Time to sell the ID3 and upgrade to an Elroq maybe?

VW, Audi, Seat/Cupra and Skoda all use the same IT infrastructure and so this is an issue that has affected owners of all those brands to one extent or another. However, Skoda in particular have been far more prepared to back down than Volkswagen and so have been much more supportive of the range of ways individuals interact with their API. As you say, the different constituent companies have flexibility in how their policies are enforced.

That said, the trust is gone. If Volkswagen are prepared to play these games, what confidence do I have that Audi or Cupra won't change tack and do the same in a year or two? I like my ID3 and I like what I've seen when I've test driven an Enyaq. Unfortunately, both are part of the VAG stable and the fact VAG could allow any of their brands to treat customers in such a high-handed way damages the VAG reputation overall - irretrievably for me. Dieselgate showed they prioritised profit above the law and this API issue shows they prioritise profit over customer goodwill. What more proof do I need that they are morally bankrupt and disinclined to learn from historical lessons.

I'll dismount my hobby-horse now. Not a pop at you, btw, @old_scientist; you just lined up the platform for me and lit the touch paper.

 


105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs

"Semper in excretia; sumus solum profundum variat"


   
👍
1
ReplyQuote
(@old_scientist)
Honorable Member Member
Joined: 2 years ago
Posts: 559
 

Posted by: @majordennisbloodnok

I'll dismount my hobby-horse now. Not a pop at you, btw, @old_scientist; you just lined up the platform for me and lit the touch paper.

No worries, I can't really argue with your logic and I think you have every right to feel how you feel about VW. I just hope Skoda is better than that, but I could be wrong.

 


Samsung 12kW gen6 ASHP with 50L volumiser and large radiators. 7.2kWp solar (south facing), Tesla PW3 (13.5kW). Net Zero


   
ReplyQuote
Batpred
(@batpred)
Noble Member Member
Joined: 2 years ago
Posts: 1153
 

@majordennisbloodnok , I feel for you..

We had a similar "issue" with BMW. But after a few weeks after they locked any attempt to reverse engineer access with ultimately unsecure methods, HA had connected to their new API (cardata) with a proper authentication method. Teething issues were solved in a month or so. 

It now can be a bit annoying to reautheticate every few months, but when we think about the fact these APIs expose all sort of data about the car use, location, etc, I see it as a price worth paying. And they have allowed free access for HA use. It seemed the developer was very aware of how hot things had become on the forums, some of the API stuff was initially only exposed under the .de domain, but all good now. A very sleek integration.. 

I was about to look into hacking something onto the car bus, to expose the battery charge level, but it looks like BMW listened to users and provide at least a subset of the telemetry data for no additional cost..

As for VW, does this help? https://github.com/robinostlund/homeassistant-volkswagencarnet/issues/977


8kW Solis S6-EH1P8K-L-PLUS hybrid inverter; G99: 8kW export; 16kWh Seplos Fogstar battery; Ohme Home Pro EV charger; Vaillant Arotherm Pro 7kW; 100Amp head, HA lab on mini PC


   
👍
1
ReplyQuote
Majordennisbloodnok
(@majordennisbloodnok)
Famed Member Moderator
Joined: 5 years ago
Posts: 2136
Topic starter  

Thanks, @batpred. That integration is the one I have installed and I’ve posted a couple of times on that very discussion thread.

When VW cut off access, the effect is almost immediate. I am currently considering the MeatPi device that plugs into the OBD port, but won’t do anything until the developers have also released the 4/5G comms module too.


105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs

"Semper in excretia; sumus solum profundum variat"


   
ReplyQuote
Share:

SPONSORS

Join Us!

Installer Finder

Degrees of Separation

Latest Posts

SPONSORS

Click to access the login or register cheese
Protected By
Shield Security PRO