Last seen: Jan 26, 2024
@saz Apparently it is viewed very much in my favour - fingers crossed
The installers failed to attend the agreed court appointed mediation session so it moves to trial (in around 30 weeks).
@alec-morrow No tuning was done on my Aerotherm install its working nicely well all down to information gleaned from these posts. The default install...
Sadly the court case is already in process (I only knew about the MCS route from Mars on here late last month) Of course if the installer had been at ...
RECC won't get involved if there is a pending court case so that is one avenue blocked.
Just chased RECC (cc'ing MCS) as I have not heard anything from them after MCS referred my case to them over a week ago. I do wonder if these bodies...
@editor MCS have now passed my complain to RECC lets see what happens...
@saz Nope, finally got the form in though by downloading Google Chrome onto my MacBook seems they haven't done user testing (hint it doesn't work) on ...
@editor Well I have received a contact from the MCS people (after I emailed them to chase). Sadly the complaint form still doesn't work (I have a ...
@editor Yes I'm taking my installers through the small claims court, it is such a simple process and the case is, hopefully, so very much in my favour...
MCS promised a response in two working days on the 22nd, as yet I have heard nothing. Not a good start.
@saz And in my experience the installers completely ignored it and let it just drip onto the patio on which the ASHP stands
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