Last seen: Mar 26, 2025
Valiant have been superb with me, especially useful as my installer went bust just after my bodged installation.
@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...
@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...
Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...
@derek-m Yes, @mars took the case to MCS not interested
@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...
Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...
@derek-m Handover pack, hmmm a handover of any sort would have been nice 🙂 Thankfully they left a full set of Vaillant docs along with the coke can...
@derek-m Great advice, even better if the really thick install guides are left on site!
Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...
@squonk Snap and mine wasn't at all competent either
Yup that's exactly what it is telling me! 🙂 Just got a fault code of F.788 (pump) from the main unit in the garage.
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RE: Rodents! A word of warning for heat pump owners
I have the 🐙 annual service on Friday so will s...
By Lucia , 21 minutes ago
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RE: Heat Pump Installers: Competence, Illusion and the Hard Truth Homeowners Must Face
@grahamf I think in the last 3 years and due to heavy s...
By ASHP-BOBBA , 2 hours ago
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RE: Help me keep the faith with my air source heat pump installation
@adamk Are the flexi's where the three fixings are? If ...
By dgclimatecontrol , 4 hours ago
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@majordennisbloodnok And of course, ‘No deliveries betw...
By Toodles , 5 hours ago
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RE: RDSAP10 effect on existing heat pump EPC rating?
@mike-patrick interesting! Funnily enough we've just ...
By Tim441 , 5 hours ago
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RE: Do I just go with the lowest quote for my heat pump?
@jancold 😆 Toodles.
By Toodles , 7 hours ago
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RE: Moving FIT array onto a Tesla Powerwall 3 possible?
@judith The PW3 can accept AC or DC inputs. Regards, To...
By Toodles , 7 hours ago
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RE: Large heat pump options for church building
Hi @josephiah, there's quite a good range of small comm...
By AllyFish , 11 hours ago
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RE: DESNZ doing a survey which asks the right questions!
Its great to hear of your approach and success with the...
By JamesPa , 12 hours ago
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RE: Samsung Gen 6 - Schedules not working
@old_scientist Yes they are. Ive found a detailed discu...
By bontwoody , 1 day ago
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RE: Testing new controls/monitoring for Midea Clone ASHP
The logic currently changes the max flow temp setting v...
By Grantmethestrength , 1 day ago
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RE: Which thermostat should I get (or do I need one?)
OK. It may be best to run it through the wint...
By JamesPa , 1 day ago
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RE: Samsung 5kW R32 Monobloc Gen 6 ASHP
Hi @Nick Owens, welcome to the forum. My Sam...
By Old_Scientist , 1 day ago
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Heat pump and wifi kit connection.
Currently trying to connect my Samsung MIM-B19N board t...
By Alfapat , 1 day ago
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RE: Heat Pump + Tado Setup: Smarter Control for Secondary Pumps?
I suspect this is one for @pirate-rich
By Mars , 1 day ago
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RE: Seal the Deal: Don't Let Your Heat Pump Leak Energy
Yuck, yuck and more! Others have pointed out lots alr...
By Judith , 1 day ago
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RE: DNO export limit problems.
So you're planning to add a PW3 to the existing setup (...
By Old_Scientist , 2 days ago
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RE: Flexi-Orb Heat Pump Scheme: A Game-Changer for the UK's Heat Pump Industry
Signed
By Judith , 2 days ago