Last seen: Mar 26, 2025
Valiant have been superb with me, especially useful as my installer went bust just after my bodged installation.
@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...
@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...
Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...
@derek-m Yes, @mars took the case to MCS not interested
@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...
Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...
@derek-m Handover pack, hmmm a handover of any sort would have been nice 🙂 Thankfully they left a full set of Vaillant docs along with the coke can...
@derek-m Great advice, even better if the really thick install guides are left on site!
Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...
@squonk Snap and mine wasn't at all competent either
Yup that's exactly what it is telling me! 🙂 Just got a fault code of F.788 (pump) from the main unit in the garage.
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Latest Posts
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RE: What’s the modern take on advised types of insulation?
Grant was my local MP before he lost his seat. He was...
By Jeff , 5 hours ago
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RE: 5 Star Service from Havenwise
Thank you for tagging me @editor ! And thank you for th...
By HCas , 6 hours ago
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RE: Radiators downstairs are cooler at the bottom after ASHP install
@melonbuffet This is great assuming now the down stairs...
By ASHP-BOBBA , 8 hours ago
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RE: Commencing on an ASHP Installation Process
@jamespa Thanks for your input into this thread so far....
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Pacific Blue reveals ageing Codrington Wind Farm decommissioning plans.
Australia Blue, the first wind farm in Western Victoria...
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RE: Ripped Off: How UK Homeowners Are Paying Gas Prices for Wind Energy
The challenge is who pays, who holds the debt and the i...
By Jeff , 14 hours ago
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RE: Flow rate discrepancy between ASHP and manifold
That's useful thanks, I hadn't seen that table before. ...
By AshRolls , 1 day ago
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In principle I agree, @johnmo, but with provisos. The...
By Majordennisbloodnok , 1 day ago
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RE: Heat pump installation and BUS Grant timings
@jamespa Thats how I understood it too. 🙂
By ASHP-BOBBA , 1 day ago
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RE: Antifreeze top up for my heat pump - is this a rip off?
@sallyl That sounds about right if they are re-filling ...
By Brendon Uys , 1 day ago
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RE: Enabling WiFi: Samsung ASHP on Smart Things App
I would switch it off and see if anyone noticed. We use...
By Johnmo , 2 days ago
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I wouldn't be so sure about that. Heat pump designers ...
By JamesPa , 2 days ago
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RE: Jokes and fun posts about heat pumps and renewables
@toodles they're a rowdy bunch!
By Mars , 3 days ago
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RE: Getting the best out of a heat pump - is Homely a possible answer?
Actually I might try just turning it off and on again…....
By benson , 3 days ago
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RE: Home energy storage & battery register
@jamespa To a certain extent, by exporting to the grid ...
By Toodles , 3 days ago
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RE: Forum updates, announcements & issues
@editor Fairy Nuff Mars, I doubt that my ramblings woul...
By Toodles , 4 days ago
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RE: Confusion about heat pump sizing
We’ve published a deep dive into heat pump sizing, and ...
By Mars , 5 days ago
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We’ve published a deep dive into heat pump sizing, and ...
By Mars , 5 days ago
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RE: Kensa GSHP finally installed - now to start the optimisation process
Just had a quick scan of the manual and should be weath...
By Johnmo , 5 days ago