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witchcraft
@witchcraft
Contributor
Reputable Member
594 kWhs
Joined: Jul 29, 2021
Last seen: Jan 26, 2024
Topics: 5 / Replies: 85
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RE: Rate the quality of your heat pump design and installation

@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...

4 months ago
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RE: Rate the quality of your heat pump design and installation

@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...

1 year ago
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RE: Rate the quality of your heat pump design and installation

Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...

1 year ago
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RE: Rate the quality of your heat pump design and installation

@derek-m Yes, @mars took the case to MCS not interested

1 year ago
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RE: Rate the quality of your heat pump design and installation

@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...

1 year ago
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RE: Poor

Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...

2 years ago
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RE: Vaillant Arotherm Plus problem

@derek-m Handover pack, hmmm a handover of any sort would have been nice πŸ™‚ Thankfully they left a full set of Vaillant docs along with the coke can...

2 years ago
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RE: Vaillant Arotherm Plus problem

@derek-m Great advice, even better if the really thick install guides are left on site!

2 years ago
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RE: Vaillant Arotherm Plus problem

Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...

2 years ago
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RE: Vaillant Arotherm Plus problem

@squonk Snap and mine wasn't at all competent either

2 years ago
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RE: Vaillant Arotherm Plus problem

Yup that's exactly what it is telling me! πŸ™‚ Just got a fault code of F.788 (pump) from the main unit in the garage.

2 years ago
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