Last seen: Mar 26, 2025
Valiant have been superb with me, especially useful as my installer went bust just after my bodged installation.
@editor No, Travis Perkins took them to court at the same time as I did and they put the company into insolvency and made the director bankrupt (my co...
@iantelescope I had a remarkably similar experience (though I am happy with the heat pump itself). I ended up taking my installer to court but Travis...
Absolutely! This forum is how my Valiant system got set up. It was installed by a plumber who had no idea at all. I'm getting towards being happy with...
@derek-m Yes, @mars took the case to MCS not interested
@cathoderay Based on the questions they got an average score, if you asked me my views they were charlatans who had no concept of how ASHPs run nor an...
Mine was so bad Mars wrote an article on it. But for the installation itself. No handover, flow temperature at 55 degrees, no weather compensation, ...
@derek-m Handover pack, hmmm a handover of any sort would have been nice 🙂 Thankfully they left a full set of Vaillant docs along with the coke can...
@derek-m Great advice, even better if the really thick install guides are left on site!
Sorted, found out its fault code F.788 - pump not running. The controller manual fault section (left in my garage by the installer muppets) suggested...
@squonk Snap and mine wasn't at all competent either
Yup that's exactly what it is telling me! 🙂 Just got a fault code of F.788 (pump) from the main unit in the garage.
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