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Parmstar
@parmstar
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Joined: Dec 11, 2022
Last seen: Apr 23, 2026
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Topics: 5 / Replies: 47
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Reply
RE: MCS Certified installer problem

@derek-m i will check and report back - the back page of the manual says it only needs 10cm at the back? See earlier post

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@transparent thanks for clarifying. I really don’t see any alternative solution apart from a 14kw ashp, the problem with that is that it’s not suitabl...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@transparent thank you for your help. When you say reference to this topic, are you referring to this thread on this forum or is it supposed to be a c...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
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RE: MCS Certified installer problem

@editor I have spoken to them and they advised that I send a formal complaint to the installer in the first instance and allow them time to rectify. M...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@derek-m a bad design and install in that case! I’m lucky that we have had this cold spell within 3 weeks of install - do you know anything about cons...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@hughf Hi, it’s a third party 300l joule cylinder has one immersion directly wired to an iboost. Rads aren’t undersized - I went over and above what w...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

These are the instructions - it may be installed in accordance as it only needs 100mm behind according this unless I’m reading it wrong

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@morgan no other place to site it unfortunately - the installer never made me aware of any of this and claimed it would be fine as it’s within clearan...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: Mitsubishi Ecodan not good enough ?

sorry to hear this - we are having similar issues unfortunately! Ours has only been in 2 weeks so trying to exercise my consumer right to reject as it...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@hughf the immersion heater is connected to an iboost so isn’t linked with the melcloud also forgot to mention the ASHP is facing a fence and is pr...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@hughf flow temp is 50 but I have upped that to the max - most of the rads have been upgraded to much larger ones

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
Reply
RE: MCS Certified installer problem

@oswiu thanks for getting back to me. There is no way of monitoring energy usage for just the heat pump as they installed the wrong model of control u...

3 years ago
Forum
Air Source Heat Pumps (ASHPs)
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