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Parmstar
@parmstar
Member
Trusted Member
Joined: Dec 11, 2022
Last seen: Apr 23, 2026
Topics: 5 / Replies: 47
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RE: MCS Certified installer problem

@transparent there is nowhere else to site it unfortunately, only at the front of the house but im not sure I want it there!

3 years ago
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RE: MCS Certified installer problem

@transparent @oswiyu thanks for getting back to me I haven't got any grants unfortunately. The installer still doesn't believe the location to be an...

3 years ago
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RE: MCS Certified installer problem

Update: So the installer has been round and been very apologetic. He realises that the ASHP is undersized and has suggested a free upgrade to a 14kw A...

3 years ago
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RE: MCS Certified installer problem

@transparent I’m in Leeds, West Yorkshire

3 years ago
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RE: MCS Certified installer problem

@transparent I have none of these things! Unsure of pipework size I will have to check but it’s a relatively short run which is lagged and runs straig...

3 years ago
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RE: MCS Certified installer problem

@transparent unfortunately wall mounts won’t be feasible as the location currently is within 1m of the property boundary and the neighbours have alrea...

3 years ago
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RE: MCS Certified installer problem

Can I just express my thanks to everyone on this forum - so far you have all been great!

3 years ago
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RE: MCS Certified installer problem

@hughf there’s literally no where else it can go so I struggle to see how they will rectify this situation

3 years ago
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RE: MCS Certified installer problem

@derek-m of course, thank you 😄 Mondays discussion will be noted and summarised in an email with the MCS been copied in on every email exchange for a ...

3 years ago
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RE: MCS Certified installer problem

@derek-m I don't really want to be naming and shaming just yet until I have met with them on Monday. Will happily share but want to go through the fol...

3 years ago
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RE: MCS Certified installer problem

@derek-m you were right there is most definitely a cold well. Using a thermometer the ambient temp is 2.5c but behind the unit it’s hovering around 1c...

3 years ago
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RE: MCS Certified installer problem

@derek-m already put in top up insulation over 150mm and have double glazing. Few leaky places , namely bifold doors and French doors which a company ...

3 years ago
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