Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Last seen: Feb 9, 2026
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask...
@davidalgarve Works outside of the UK as well!
Tackling the questions one by one: @gary is now connected to Havenwise, welcome! @alfapat Thank you for reaching out via email. I have answered ...
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwis...
@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I ...
@alfapat For Havenwise, your heat pump needs to be internet connected like @broadsman mentioned. Most heat pumps that are currently being installed a...
Hi @morgan ! Any questions on Havenwise, let me know 🙂
Seems to be working again for us
MelCloud seems to be down. Anyone else?
@bontwoody Too bad it's not! Else I could take a look at the data for you.
@thebinman Thank you!
@jamespa Spot on! @bontwoody Is your Samsung internet connected? Looking at your OEM graph, you would need to increase the flow temperature overnight ...
SPONSORS
Degrees of Separation
Latest Posts
-
RE: Questions about A2A for heating as well as cooling
Thank you for that very helpful and thorough response! ...
By donciccio , 5 hours ago
-
RE: Aircon - in listed buildings
@etchedpixels thanks for giving such a full and helpful...
By GrahamF , 19 hours ago
-
RE: Acond heat pump failed after four years - diagnostic quote £940 plus VAT
Another idea if the above don't work - there are compan...
By downfield , 21 hours ago
-
RE: Love veg, hate watering cans
They have their downsides but boreholes are great in th...
By ian33a , 22 hours ago
-
RE: Who's your electricity provider and what's your tariff?
@old_scientist The service engineer powered down the ex...
By Papahuhu , 23 hours ago
-
RE: Issue with Samsung Cascade System
@jamespa It's a funny system, but was out only option l...
By Renewables345 , 1 day ago
-
RE: HeatGeek vs Octopus surveys: puzzling disparity - any ideas why?
Thanks, I like the chart, very helpful and this will de...
By baroquebank , 2 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
Production resumed to normal once the issue ...
By MK4 , 2 days ago
-
RE: Digest of UK Energy Statistics
That sounds painful. It would be much better to charg...
By Transparent , 3 days ago
-
Hole diameter is small but hole length is also very sma...
By bobflux , 3 days ago
-
RE: Are Wind Turbines Really “Losers”?
We were sailing near a wind farm in the North Sea last ...
By Jeff , 3 days ago
-
@trebor12345 The idea is to ensure that Powerwall knows...
By Toodles , 3 days ago
-
RE: Indevolt Batteries UK Support & Info Thread
'hard limited' could be in 'admin' password protected s...
By JamesPa , 4 days ago
SPONSORS
