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Last seen: Feb 9, 2026
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask...
@davidalgarve Works outside of the UK as well!
Tackling the questions one by one: @gary is now connected to Havenwise, welcome! @alfapat Thank you for reaching out via email. I have answered ...
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwis...
@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I ...
@alfapat For Havenwise, your heat pump needs to be internet connected like @broadsman mentioned. Most heat pumps that are currently being installed a...
Hi @morgan ! Any questions on Havenwise, let me know 🙂
Seems to be working again for us
MelCloud seems to be down. Anyone else?
@bontwoody Too bad it's not! Else I could take a look at the data for you.
@thebinman Thank you!
@jamespa Spot on! @bontwoody Is your Samsung internet connected? Looking at your OEM graph, you would need to increase the flow temperature overnight ...
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Degrees of Separation
Latest Posts
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RE: The Changing Jet Stream Could Challenge UK Air Source Heat Pumps
@susannasaunders I agree with @jamespa, I think that yo...
By Rob of York , 52 minutes ago
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Boiler Upgrade Scheme funding reduced by circa £750 million in 2026 budget
The funding for the BUS grant appears to have been subj...
By Rob of York , 2 hours ago
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Hi, I had Marvel Heating install a heat pum...
By davidnolan22 , 3 hours ago
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RE: Vaillant ecoTEC Plus - Flow Temp and Set Up
JamesPa The chart explains well how the heat curve an...
By trebor12345 , 5 hours ago
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RE: Free app: run the immersion / heat pump from Growatt battery & solar surplus – no Home Assistant
Please bear in mind, everyone, that in order to use thi...
By Majordennisbloodnok , 1 day ago
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RE: The good, the bad and the not that great – my heat pump installation
@burtis Thanks for posting this and Im so pleased you ...
By JamesPa , 1 day ago
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RE: I need help with Ecodan ASHP
@f1p It turns out there have been a solar panel install...
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RE: 15kw pump for 225m2 1990's house - over kill?
@seaviews your installer would be right to say that the...
By GrahamF , 2 days ago
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RE: Tradespeople on Their Phones: What’s Acceptable When They’re Working in Your Home?
Actually, that's a very important point. I've only ev...
By Majordennisbloodnok , 2 days ago
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RE: Aerotherm and weather compensation
These are likely inked. The basic explanation is tha...
By JamesPa , 2 days ago
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RE: Electrical works for air to air heat pump
agree with above. I have not had extra costs added wh...
By Batpred , 2 days ago
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Good to hear that you found a solution. Absolutely a...
By Batpred , 2 days ago
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RE: Are there any comparisons of DHW heat stores around?
@sarahemmm I have done things the opposite way round I ...
By Toodles , 3 days ago
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RE: How will removing the standing charge on gas bills benefit heat pumps?
The BUS grant funding for 2026/27 will run out at the c...
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