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Last seen: Feb 9, 2026
Hi @morgan! You can link up your heat pump to our systems without changing anything. We then take a look at how it's set up and running, and might ask...
@davidalgarve Works outside of the UK as well!
Tackling the questions one by one: @gary is now connected to Havenwise, welcome! @alfapat Thank you for reaching out via email. I have answered ...
@morgan : Gary is right on Melcloud. If you have access to the Melcloud app, it just means your heat pump is internet connected, which allows Havenwis...
@morgan Not a dumb question! If your heat pump is internet connected, you would have access to the Samsung SmartThings app (if you have a Samsung). I ...
@alfapat For Havenwise, your heat pump needs to be internet connected like @broadsman mentioned. Most heat pumps that are currently being installed a...
Hi @morgan ! Any questions on Havenwise, let me know 🙂
Seems to be working again for us
MelCloud seems to be down. Anyone else?
@bontwoody Too bad it's not! Else I could take a look at the data for you.
@thebinman Thank you!
@jamespa Spot on! @bontwoody Is your Samsung internet connected? Looking at your OEM graph, you would need to increase the flow temperature overnight ...
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Degrees of Separation
Latest Posts
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RE: Why are ASHP installs so expensive?
While heat loss is a very important (and fascinating) s...
By springswood , 46 minutes ago
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RE: Heat Pump deployment statistics: June 2026
To my eyes, sat behind all of this is a basic policy ma...
By Temperature_Gradient , 13 hours ago
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Thank you @majordennisbloodnok – that means a lot, part...
By Mars , 17 hours ago
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We’ve just passed 20 million forum views! 🎉
It's official. The Renewable Heating Hub forums have of...
By Mars , 17 hours ago
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RE: Missing flow temperature in Heat Geek proposal
That calculation is reasonable, output is proportional ...
By JamesPa , 19 hours ago
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RE: Recommendations in Ely (Cambs) area for Full setup checks on Nibe HP setup for House.
Have you looked at the Nibe website? They list their ap...
By Lizzie , 21 hours ago
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RE: Who's your electricity provider and what's your tariff?
@batpred When the raw material input has increased in c...
By Papahuhu , 2 days ago
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We kept ours and Heat Geek would have been in touch if ...
By Batpred , 2 days ago
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RE: Starting Our Heat Pump Journey: 1962 build 3 bed detached house
@ian-s I would encourage you to have a conversation ...
By Rob of York , 3 days ago
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RE: Is it the house or the equipment?
Thanks @jamespa The last hard to fix draughts in the...
By springswood , 3 days ago
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RE: Vaillant Arotherm – Using Heating
@l8again Mine is typically using 11w including the i...
By Batpred , 3 days ago
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RE: Next steps on my ASHP journey: Radiators and Pipework
If you have a flowmeter and two temperature probes, the...
By bobflux , 3 days ago
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RE: Siting of the external sensor on a heatpump
@jamespa Absolutely. Even if the same mistake was mad...
By Batpred , 4 days ago
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