Renewable Heating Hub Heat Pump Forums

Search with Wattson
Forums
Renewable Heating
Air Source Heat Pum...
MelCloud Outage
 
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

MelCloud Outage

 
Page 5 / 5
Air Source Heat Pumps (ASHPs)
Last Post by Morgan 2 years ago
59 Posts
14 Users
23 Reactions
15.8 K Views
RSS
 HCas
(@hcas)
Estimable Member Member
Joined: 2 years ago
Posts: 132
18/07/2024 1:59 pm  

MelCloud is down for us. Anyone else?
And anyone who knows what the reason could be?


CEO and co-founder at HavenWise


   
ReplyQuote
 glpinxit
(@glpinxit)
Trusted Member Member
Joined: 3 years ago
Posts: 31
18/07/2024 2:19 pm  

Yes, me too.

(Also, I think they recently emailed that it would be down for maintenance early next week)



   
ReplyQuote
 glpinxit
(@glpinxit)
Trusted Member Member
Joined: 3 years ago
Posts: 31
18/07/2024 7:26 pm  

Melcloud now back up...



   
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4724
23/07/2024 10:02 am  

Just seen this – a bit short notice:

On Tuesday 23 July the MELCloud application will undergo a planned maintenance activity. We do not expect a disruption to the service but want to keep you informed in advance. In the unlikely eventuality you experience an issue, please reach out to melcloud.support@meuk.mee.com


Get a copy of The Ultimate Guide to Heat Pumps

Subscribe and follow our YouTube channel!


   
ReplyQuote
 HCas
(@hcas)
Estimable Member Member
Joined: 2 years ago
Posts: 132
04/11/2024 3:58 pm  

MelCloud seems to be down. Anyone else?


CEO and co-founder at HavenWise


   
ReplyQuote
Morgan
 Morgan
(@morgan)
Noble Member Member
Joined: 5 years ago
Posts: 703
04/11/2024 5:02 pm  

All good here atm.


Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.

2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.


   
ReplyQuote
 noburn
(@noburn)
Active Member Member
Joined: 3 years ago
Posts: 22
04/11/2024 5:05 pm  

@hcas Melcloud not communicating here

 



   
ReplyQuote
 HCas
(@hcas)
Estimable Member Member
Joined: 2 years ago
Posts: 132
04/11/2024 5:09 pm  

Seems to be working again for us


CEO and co-founder at HavenWise


   
👍
1
ReplyQuote
Morgan
 Morgan
(@morgan)
Noble Member Member
Joined: 5 years ago
Posts: 703
05/11/2024 9:40 am  

When I checked this morning the first screen showed a notification that some were experiencing issues. Although it's still working for me.


Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.

2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.


   
ReplyQuote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4724
05/11/2024 11:46 pm  

Interesting to hear the updates.

From what Joseph at Mitsubishi mentioned on our podcast, their servers and backbones could use some improvement. I can relate, given the similar issues we’ve encountered with this forum and website - when the servers aren’t keeping up and the user base keeps growing, things can get complicated quickly.

The good news is that it sounds like there are plans in the works to address these issues.


Get a copy of The Ultimate Guide to Heat Pumps

Subscribe and follow our YouTube channel!


   
ReplyQuote
Morgan
 Morgan
(@morgan)
Noble Member Member
Joined: 5 years ago
Posts: 703
06/11/2024 9:11 am  

Whilst it seems to work here, this is the message MELCloud presented to me. HTH.

IMG 8602

Retrofitted 11.2kw Mitsubishi Ecodan to new radiators commissioned November 2021.
14 x 500w Monocrystalline solar panels.

2 ESS Smile G3 10.1 batteries.
ESS Smile G3 5kw inverter.


   
ReplyQuote
Page 5 / 5
Forum Jump:
  Previous Topic
Next Topic  
Share:

SPONSORS

Join Us!

Installer Finder

Degrees of Separation

Latest Posts

SPONSORS

Members Online

Click to access the login or register cheese
Protected By
Shield Security PRO