Last seen: Feb 5, 2026
@l2jad What time is your hot water cycle set for?
@livinggreen Colder temps definitely set it off. Mine had been less loud but still registered and 70db this morning. And the house is taking all day t...
How has everyone been finding the latest firmware update? My Cosy 12 is a bit quieter but still above 61dB
@l2jad You need to lodge a formal complaint and get a reference number. Also write email to Greg@Octopus otherwise your complaint will not be properl...
@livinggreen thanks for that, I'll look into it
@l2jad So sorry you are suffering so much and I genuinely empathise as my neighbours are suffering. Is your heatpump running all night? My understandi...
I am yet to get the issue of noise from the Cosy 12 heatpump resolved. Had 3 post installlation visits, firmware adjustments and settings altered but ...
I had a Cosy 12 fitted on 9th Jan and had a Grundfoss (red) pump fitted in landing cupboard with the buffer tank. I complained about the loud buzzing ...
Latest Posts
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RE: If a heat pump can only heat DHW to 50C then what? Issue with 18KW Heliotherm heat pump
Hi, Nothing yet. I've asked customer to measure flow...
By errmm , 4 hours ago
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RE: High Temp Heat Pumps for fast warm-up of house
I don't know exactly how long it takes to heat up (and ...
By JamesPa , 5 hours ago
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RE: Need help maximising COP of 3.5kW Valiant Aerotherm heat pump
OK. What Im seeing looks fairly normal TBH: 1 start ...
By JamesPa , 6 hours ago
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RE: Vaillant Tech Support Flagged Low DT: UFH Return Cold, Suspected Zero Flow
@editor thanks for the tips which I will try before cal...
By DavidB , 7 hours ago
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RE: Daikin 6kw setup with Dixell controller
@jamespa Many thanks for your reply, a very detailed an...
By CraigH , 7 hours ago
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RE: Exploring the role of alternative clean heating solutions - Government Consultation
Despite reservations, I found some time to respond to t...
By Rusty , 8 hours ago
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RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
@crankplus, nope, still not, and I've followed up with ...
By Mars , 8 hours ago
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RE: Octopus Cosy Heat Pump Owners & Discussion Thread
@agentgeorge Probably, but temperature change at -10 ha...
By AndrewJ , 9 hours ago
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RE: External wall insulation - your experience
To be clear, my experience was very positive. The journ...
By Batpred , 11 hours ago
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@foxesfan Re: ‘Servicing’ as @editor has covered in his...
By Toodles , 11 hours ago
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RE: A Smarter Smart Controller from Homely?
@benson No idea why mine doesn’t work, all I see on ...
By Papahuhu , 11 hours ago
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RE: Battery sizing - How low can you go!
It seems I am seeing something similar to what you do, ...
By Batpred , 12 hours ago
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RE: Gaslighting in the heat pump industry – has anyone else experienced this?
Don’t know if this is relevant to this thread, but my A...
By Gruff2001 , 13 hours ago
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RE: Bosch CS5800i 5kW - Experience So Far
@majordennisbloodnok While getting Home Assistant runni...
By Steelbadger , 1 day ago
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RE: MCS - BS EN 12831-1:2017 – Heat Loss Survey
Since May 2025 it no longer a requirement in England to...
By JamesPa , 1 day ago
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RE: Air source heat pump roll call – what heat pump brand and model do you have?
Forum Handel @jancold Manufacturer: Daikin Model: E...
By Jancold , 1 day ago
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RE: Octopus Cosy 12 Heat Pump Regret: Incredibly Loud, Poor Heating & Constant Hum - Help!
@harriworld it was roughly 3am for an hour as that’s ...
By L2jad , 1 day ago
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RE: Hoped for improvements not being realised on my Mitsubishi heat pump
I have been wondering that myself. The fact is that, ...
By JamesPa , 1 day ago
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RE: Filtering Tap Water – Share Your Setup for Cleaner, Better-Tasting Water
I remember when I was in my early 20s I was introduced ...
By Majordennisbloodnok , 1 day ago
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RE: Setback savings - fact or fiction?
But if it is recorded an an integer, which it seems it ...
By cathodeRay , 2 days ago
