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benson
@benson
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Reputable Member
Joined: Apr 19, 2024
Last seen: May 11, 2025
Topics: 4 / Replies: 96
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RE: In the middle of an ASHP installation - a few questions (and issues)

@toodles I'd rather pay and have a fully commissioned guaranteed system but yes...a key reason we went with them due to the payment terms which protec...

6 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@wreckguru the terms of the invoice are that I have a total to pay, which is minus the BUS grant. I am not liable for the £7500, whether application i...

6 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@toodles thanks. I have emailed them six days ago but no reply as yet. The lockshields both sides of the radiators is only downstairs and I thought ...

6 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

Just to update on this, the company director turned up unannounced at our house a week or so ago. The installation work has been completed apart from ...

6 months ago
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RE: Is your heat pump insured?

@declan90 I tried that after the phone call and they didn't reply. LV do actually specify in their T+Cs that ASHPs are covered as part of the buildi...

6 months ago
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RE: Is your heat pump insured?

@declan90 yes. I specifically called them to make sure it was covered. Initially a definite no, and then a maybe. Now they’re not offering me insuranc...

6 months ago
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@toodles thanks ....no issues with the functionality and algorithms that the homely uses and I'm pleased we had it installed. Efficiency wise it is ma...

7 months ago
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RE: Getting the best out of a heat pump - is Homely a possible answer?

@potatoman that makes sense. we haven't had the official handover and commissioning completed yet on our install (I'm not entirely convinced it is eve...

7 months ago
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RE: Getting the best out of a heat pump - is Homely a possible answer?

Morning all. How exactly did you guys get access to the Homely connect app? I have emailed them but they don't seem too great at replying to email que...

7 months ago
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RE: Is your heat pump insured?

@richard24738 we’re with policy expert as well. They initially said it wasn’t covered. Then I asked what their definition of building (or part of) was...

7 months ago
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RE: Battery storage solution with ASHP

So....I've just had the first quote through which is for the Givenergy 9.5kW battery. 2 x 9.5kW batteries just under 7k. Single battery for just under...

7 months ago
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RE: Battery storage solution with ASHP

Thanks all. I am definitely keen not to do anything to compromise the FIT as that provides over 1.6k a year in payments. What is slightly putting me...

7 months ago
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