Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Ecodan unable to hit legionella target temp - what's the consensus?
Hi all,
We have an Ecodan 14kw (PUHZ-HW14VHA2-BS) paired with Joule Cyclone Platinum 300l cylinder and a buffer tank. Heating is all working great, however the hot water cycle defaults to the legionella cycle every day, because the temperature maxes out at 59 degrees, and cannot reach the required 60. Temperature gets up to 50 degrees within 30 mins via the HP, then HP disengages and immersion kicks in and slowly (around 1hr) gets it up to 59 degrees. It seems as though the immersion then cycles, keeping the temp at a constant 59.
Others have reported similar issues and it seems it was often an issue with the immersion thermostat having a max of 60 degrees, with a higher-rated replacement thermostat solving the issue. Others have talked about software within the FTC2 controller somehow instructing the immersion to cut out at 59, but that's a little technically beyond me.
The thermostat for the immersion is a Thermowatt T105 RTS 3 (pictured) which, from what I can tell, should be able to well-exceed 60 degrees on the max setting (which I've moved it to).
Does anybody have any further thoughts on this, or perhaps had the same issue and found a solution?
Thanks in advance.
I think the key question potentially is why you are trying to hit a target temp of 60, all of the time? Why don't you just set it at 50 which the ashp can manage, and be done with it?
@benson Thanks for the reply. Ecodan has a pre-programmed legionella protection cycle where it takes takes the hot water temperature up to 60+ degrees once every 14 hot water cycles to kill any bacteria in the cylinder. It then reverts to our regular hot water target temp of 46 degrees. But because it's unable to hit the magical 60 degrees, the legionella cycle kicks in again the next day and tries again (and fails to hit 60), and the next day, and the next... Our installer says very difficult, if not impossible, to fully disable the legionella protection cycle.
@9jwr9 oh ok. There will almost certainly be a way to turn it off?
Your installer will likely just be reluctant to advise on it as it will be a requirement of the install to set it up I'd imagine. We had the same (albeit not an ecodan), and the first thing I did was turn it off when they left. I am guessing you have an instruction manual, or just search on youtube.
There's a lot of misconceptions about legionella and 60degC. Similarly a lot of misunderstanding about how a stratified [non-mixing] domestic hot water cylinder works.
First; Legionella bacteria, this chart from Heat Geek is informative. Legionella bacteria is dormant above 45degC, and killed above 55degC. Temperatures of 60degC or higher kill bacteria almost instantaneously, but water stored at 55degC for several hours will also kill bacteria.
There's far greater risk of contracting Legionella from a mixer tap outlet or shower head outlet, as these often have microbial growth on them, are in contact with air, retain some water at room temperature and supply water in the ideal temperature range for Legionella growth. If you're really worried about Legionella, or in a vulnerable group, sterilise your taps and your shower head periodically, and run taps and showers full hot for a few minutes a week. The risk from an unvented sealed and pressurised DHW cylinder is very low.
Second; a DHW cylinder with internal heating coil does not store water a constant temperature. Not all of the volume in an internally heated hot water cylinder is utilised. It uses stratification, hottest water at the top where the outlet is, cold water at the bottom where the mains inlet is. In between is a boundary layer between hot and cold. As you draw hot water off, that layer rises, eventually reaching the hot outlet whereby the hot water suddenly runs cold. Nearly all domestic how water cylinders without secondary return pumps or external plate heat exchangers are like this.
Similarly, an electric immersion does not heat all the cylinder contents up to whatever temperature the immersion thermostat is set to, but about 2/3 to 3/4 of the cylinder volume. Below the level of the immersion heater element the contents will remain cold. The heating coil in a cylinder is more effective at evenly heating the contents of the tank, because is has a much larger surface area than a small 3kW immersion element, and often extends almost to the bottom of the tank.
@allyfish thank for taking the time to reply, and I agree with all of the points you make. If it were easy to disable the legionella cycle altogether (or lower the target temp to 59!) then I'd happily do that, but I'm being told by our installer/Mitsubishi that this is impossible/near impossible, and so the only way to proceed is to satisfy the Ecodan's 60 degree temperature requirement. Or at least satisfy it in the immediate vicinty of the temperature probe! So figuring out why the immersion is seemingly cutting out at 59 is the objective, for now 🙂
I've just had a quick search on the forum and found @abernyte reported that he'd disabled the legionella cycle so it's neither near nor actually impossible. If @abernyte doesn't swing by and let us know how he did it, I'll dig a bit further to see if I can find the details.
105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs
"Semper in excretia; sumus solum profundum variat"
Posted by: @9jwr9So figuring out why the immersion is seemingly cutting out at 59 is the objective, for now
The built-in thermostats on most immersion heaters are very approximate. They are more of a safety thermostat than a control device. Mine is maxed out at an indicated temperature well above 60degC, but doesn't heat the DHW contents beyond 57degC as indicated on the cylinder stat before it starts cycling on/off on the thermostat.
Posted by: @rhh2348FYI all of the below is in the Mitsubishi user and installer manuals - download them yourself, they are very useful for reference.
It's easy to disable legionella cycle if you want to. Press the Menu button on the main remote controller (which is the button most left and bottom).
Hot Water should be selected - press the Tick button to select it.
On the right hand side you should see the Legionella box with a select box - press F3 to toggle between selected (on) or deselected (off).
Press Tick again to save settings then reverse arrow ("back") button until you're back to the status screen.
If you want to edit Legionella settings, press *and hold* the Menu button *for four seconds* instead. Select Hot water and then you should see a second option for legionella - edit (press the fourth button underneath to enter). It will allow you to change a few things, such as target setpoint, frequency, start time, etc.
Note: the minimum legionella setpoint is 60C.
Also note: setting the legionella schedule is a pain - you need to complete a cycle successfully before you can set a frequency other than 1 day, unless you deselect Legionella first (I think you then have to wait over 24 hours so the next start is expired). Alternatively, an undocumented method is to adjust the system date but I can't recall exact steps / details as I type.
Just to say that, whilst @rhh2348 was posting this I took a look on my controller and was about to write something similar. I'll also say that there's a youtube video about legionella settings for an Ecodan showing all this in action.
As a result, your installer has set quite a low bar for their definition of "nearly or actually impossible".
105 m2 bungalow in South East England
Mitsubishi Ecodan 8.5 kW air source heat pump
18 x 360W solar panels
1 x 6 kW GroWatt battery and SPH5000 inverter
1 x Myenergi Zappi
1 x VW ID3
Raised beds for home-grown veg and chickens for eggs
"Semper in excretia; sumus solum profundum variat"
@rhh2348 thanks for the reply. I think the process you describe is for newer units (we have an old FTC2 controller, see picture), which doesn't present any settings for the legionella cycle. I've read the manual top to bottom and it doesn't even mention legionella! So I'm wondering whether easy changing of legionella settings is something which only came in with newer FTC units?
-
Mitsubishi Ecodan not good enough ?
3 days ago
-
Struggling to get CoP above 3 with 6 kw Ecodan ASHP
1 month ago
-
Mitsubishi Ecodan circulation pump running.
1 month ago
-
Ecodan Auto Adapt Options
1 month ago
-
Ecodan heat pump leak
2 months ago
- 26 Forums
- 2,631 Topics
- 61.5 K Posts
- 1,259 Online
- 7,027 Members
Join Us!
Latest Posts
-
RE: Estimating true heat loss from twelve months of consumption data
Hi @ian33a you could do your own heat loss calculation ...
By Judith , 6 hours ago
-
RE: A2A vs A2W: Which Heat Pump Would You Pick?
@djh ah, I have never seen this before, interesting ide...
By ASHP-BOBBA , 6 hours ago
-
RE: Anyone concerned about GivEnergy?
@sunnyskies I agree with Downfield trying to ask the GE...
By Judith , 7 hours ago
-
RE: Setback savings - fact or fiction?
@jamespa — this version may be marginally better: &nb...
By cathodeRay , 8 hours ago
-
RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
All going according to plan, mid July we get that 7kW a...
By Batpred , 9 hours ago
-
Current metrics - DHW target set to 47c
By TaffontheTaff , 14 hours ago
-
RE: My Grant R290 9kW Heat Pump Installation
@petch I'm very sorry that I have not picked up your po...
By GrahamF , 16 hours ago
-
RE: Samsung gen 7 HP 12kw - auto control issue and water law
Suggest you have a trial with Havenwise app. I have th...
By Broadsman , 18 hours ago
-
RE: New Solar, Batteries, Air Source and Under Floor Heating advice please
You’re right: UFH works best with high-conductivity fin...
By bafab , 21 hours ago
-
RE: DIY or Don’t Touch? Solarman Smart Meter Install
That was my understanding also.
By JamesPa , 21 hours ago
-
RE: Grant Aeona 3 R32 cycling with weather compensation.
That would be abnormal but I cant see from your charts ...
By JamesPa , 21 hours ago
-
RE: Vaillant Sensocomfort Time
Oh I remember this from when I set mine up 2 years ago,...
By JamesPa , 1 day ago
-
Heat geek have already stated that the pro is in fact c...
By JamesPa , 1 day ago
-
RE: The Myth of the MCS Performance Guarantee
@editor I know. As if MCS wasn't bad enough, it's now e...
By Deltona , 1 day ago









