Wattson has landed!

Mars · 2025-06-15T21:55:17Z

We’re excited to introduce Wattson, our brand-new AI assistant trained to help homeowners with heat pump and renewable heating questions. Wattson has been trained using content from Renewable Heating Hub, along with insights from some of the UK’s top installers. It’s designed to give clear, jargon-free answers to common questions, from performance quirks to control settings and troubleshooting. Wattson isn’t here to replace our forums… far from it. He’s been created to enhance them by offering quick, general guidance that can help point homeowners in the right direction. Because he offers non-personalised advice, we’ll still encourage anyone with a complex or specific issue to continue posting in the forums where the community and experts can offer more tailored support. Wattson will also connect homeowners with reputable installers and maintenance companies in their area, and we’re also speaking to all the major heat pump manufacturers to allow us to train Wattson on their units so that in time it will also assist with error codes and basic troubleshooting, saving us hours of having to trawl through incomprehensible manuals. You’ll find Wattson on every page of the site, in the bottom right-hand corner. It’s still very much a work in progress, so we’d love your feedback. If something doesn’t sound quite right, let us know… every bit of input will help us make Wattson smarter and more helpful over time.

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Mars

(@editor)

Illustrious Member Admin

Joined: 5 years ago

Posts: 3849

Topic starter 20/06/2025 8:50 pm

@judith good to know… I’ll continue to feed Wattson, and get it the point where all subjects and answers are consistent.

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downfield

(@downfield)

Reputable Member Member

Joined: 1 year ago

Posts: 110

19/07/2025 11:15 am

@editor No objection from me to using AI if it spreads the word. I personally use Perplexity quite a bit and find it helpful.

But as others have mentioned, the black box with text seems to pop up whenever you scroll back up the page and seems to reappear after every new page is loaded.

Would it be possible for a cookie to remember when you have dismissed the black box and stop it reappearing during set period- say 10 minutes?

Alternatively if you are a logged-in forum member, no need for the black box at all - we all know what the avatar means and the pop up could appear only on mouse-over.

Mitsubishi Zubadan 14kW with Mixergy 210l DHW in 220m2 barn property. 24 solar panels = 9kWp with GivEnergy 5.0kW Hybrid inverter and 19kWh GivE batteries. Jaga Strada fan-assisted rads throughout. Landvac vacuum glazing/triple glazed windows.

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