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[Sticky] Say hello and introduce yourself

Mars · 2021-03-02T10:01:30Z

If you're new to the forums, we'd like to take this opportunity to welcome you. Please introduce yourself by telling us a bit about yourself and where you're based.

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JamesPa

(@jamespa)

Illustrious Member Moderator

Joined: 3 years ago

Posts: 4799

02/05/2026 4:58 pm

Posted by: @bellabeck

↑

I have provided Warmur with all the details the architect specified as our house was used as a case study for retrofit. It is 5 bedrooms with quite a large ground floor extension.

Sounds good.

Please forgive my cynicism but I have learned, both in a personal and business context, not to trust anyone in any part of the construction industry (of which I consider the heating industry a subset) until they have demonstrated that they are trustworthy. There are excellent people out there, but also some scammers and some plain incompetents. It is, at least in my limited experience, impossible to tell from the sales pitch. Hence the reason for my questions. I don't know Warmur and they haven't been mentioned here up till now and they may well be excellent. Just saying.

4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.

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Toodles

(@toodles)

Famed Member Contributor

Joined: 4 years ago

Posts: 2727

02/05/2026 5:07 pm

@jamespa Does the system not like you today perhaps? Toodles.

Toodles, heats his home with cold draughts and cooks food with magnets.

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JamesPa

(@jamespa)

Illustrious Member Moderator

Joined: 3 years ago

Posts: 4799

02/05/2026 5:36 pm

Posted by: @toodles

↑

@jamespa Does the system not like you today perhaps? Toodles.

No it doesnt. I have had this problem of duplicated posting before, most frustrating.

This post was modified 3 days ago by JamesPa

4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.

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Transparent

(@transparent)

Famed Member Moderator

Joined: 4 years ago

Posts: 3178

03/05/2026 11:56 am

Posted by: @bellabeck

↑

we do not have a smart meter for Gas (no signal as live within a conservation area) despite Octopus Energy changing our gas meter three times in last couple of years

That doesn't sound 'right' to me.

The national Smart Meter Network doesn't work like that!

Within urban areas each Smart Meter has a SKU1 Communications Hub bolted on top of the Electricity Smart Meter Equipment (ESME). That does indeed need to have direct access to a telecommunications mast.

As you get into rural areas in South and Central Britain, SKU2 Comms Hubs are installed.

They have a secondary frequency which used to form a Mesh Network with other SMETS2 meters.
Depending on the terrain, that Mesh port might have an external aerial.
The Mesh forms automatically once four or more SKU2 hubs are 'found', and can extend over tens of square kilometers.

The SKU2 specification and Mesh Networking are defined in the original SMETS2 documentation, approved by Parliament in Nov 2014.

There are still some 30,000 properties which can never connect to the Smart Meter Network via Telefonica or Arqiva technology.

Over a year ago, the SEC (who regulate the system) approved a new firmware which could use household WiFi to make the Wide Area Network (WAN) connection.
It's still heavily protected by cyber security and encryption, and the data-path can only be accessed by DCC.

If you happen to live in such a house, then Octopus should be able to install that type of Smart Meter.

I suggest you email them, and provide a link to this post from me.

Save energy... recycle electrons!

👍

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