Renewable Heating Hub Heat Pump Forums

Search with Wattson
Forums
Renewable Heating
Air Source Heat Pum...
Samsung Heat Pump I...
 
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Samsung Heat Pump Issues

 
Air Source Heat Pumps (ASHPs)
Last Post by Mike H 2 years ago
3 Posts
3 Users
2 Reactions
2,354 Views
RSS
 Scotty229
(@scotty229)
New Member Member
Joined: 2 years ago
Posts: 1
Topic starter 03/11/2024 12:53 pm   [#1824]

 

IMG 2757

Hi everyone! 

Our home has a Samsung air source heat pump setup and to be honest I’ve always thought it’s been pretty good! A lot of our neighbours have had issues and swapped out their systems for oil boilers (a bit of a step backwards to me) the only issue we have ever had was with the unit freezing up but I managed to get someone to come out and replace the sensor that made the auto defrost work and that sorted it. 

But we are now being plagued with a low flow error (E911) everything online says it should be an easy fix but I can’t get to the back of it, I’ve cleaned the magnetic filter we have on the system and topped up the pressure to just under 2 bar but still the same. Looking online our system looks like it’s been plumbed in very differently to a lot of others, I’ve attached a photo if anyone has any suggestions or ideas or things they think look a little weird then let me know! 😂

 

Scott 



   
👍
1
Quote
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4686
03/11/2024 2:29 pm  

Welcome to the forums @scotty229. I would suggest seeing if there's a Y-strainer on your system too, which has a gauze filter in it that often triggers flow errors if there any corrosive bits in it.


Get a copy of The Ultimate Guide to Heat Pumps

Subscribe and follow our YouTube channel!


   
ReplyQuote
 Mike H
(@mike-h)
Reputable Member Member
Joined: 5 years ago
Posts: 200
05/11/2024 9:24 pm  

@scotty229 I'm sorry to hear of your issues. It looks as if you have an old fashioned flow meter on the right vertical pipe as well as possibly a Sika flow meter on the upper horizontal pipe. If so, do they both show low flow rates? The heat pump will throw a E911 error if the Sika flow meter reports a low flow rate even if this is falsely low. Is your Wilo pump on its maximum setting? Is your system a single loop (I cannot see a buffer tank) and how is your hot water heated?

There are others on this forum, who understand how the piping should be arranged much better than me. Hopefully, someone will comment on this.



   
👍
1
ReplyQuote
Forum Jump:
  Previous Topic
Next Topic  
Share:

Join Us!

Directory

Latest Posts

Click to access the login or register cheese
Protected By
Shield Security PRO