Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
@technogeek How refreshingly pleasing this sounds for any insurance company / policy! 😉
Toodles, heats his home with cold draughts and cooks food with magnets.
Posted by: @technogeekInteresting. We are with Aviva Insurance and I read another article regarding heat pump insurance cover so I called them. Aviva Insurance class a heat pump as part of the heating system \ building fabric so do not require any special notification due to its value (as you do with contents over a certain threshold value) or any additional add on cover.
Policy Expert Buildings insurance has the definition of "Building" in the policy as "....Buildings also includes the permanent fixtures and fittings in or mounted upon the buildings that could not easily be removed and reused, such as fixed solar panels (that have been professionally installed), fixed
sanitary fittings (for example, toilets, sinks and baths) and laminated, wood-effect or vinyl floor coverings."
Which is not definitive but would certainly make an arguable case. Certainly is not part of the Contents!
On a related note, are solar panels “contents” too?
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
I think their strange logic is that solar panels are physically attached and part of the building whereas the heat pump is not.
Anyway, Aviva will cover and Direct Line wont.
Install 13 April 2024 - 4 Bedroom Brick Detached - Heat Loss 9,281w, Design 45c at -2 - Ecodan 11.2kw R32 - 25L Buffer - 250L Telford Tempest HP DHW - All 16 radiators replaced - Auto Adapt - Mel-Pump app - Octopus Cosy Fixed
10 March 2026 - now 2 x Sigenstor 10 batteries with 8kw Inverter
It does seem to be an insurer by insurer question. When I completed my insurance scope statement/description, there was no specific ASHP option. So I picked “electric heating”. I called to explain and the agent seemed fine with “electric”. But I got a call back a few days later saying they would have to put a change in, to adjust the insurance to ASHP. Uh oh I thought, price rise. But no cost change and ASHP noted on the insurance.
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and Volvo EX30 Ultra Twin Performance electric vehicles with Myenergi Zappi mk1 & Ohme chargers
@julianc I should imagine that there is a much lower chance of damage to the fabric of the building from a heat pump failure than that from a gas boiler going amok! Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
@toodles agreed Toodles. I think it’s the old “something different” so insurance companies need to catch up with the market
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and Volvo EX30 Ultra Twin Performance electric vehicles with Myenergi Zappi mk1 & Ohme chargers
@julianc that's really positive. Who's the insurer?
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
@editor I am with Policy Expert for buildings & contents insurance.
Please use this link if anyone chooses to take out insurance with them and I receive a bonus:
https://policyexpert.mention-me.com/m/ol/sm3ql-julian-clarke
Daikin Altherma 3H HT 12kWh ASHP with Mixergy h/w cylinder; 4kW solar PV with Solic 200 electric diverter; Honda e and Volvo EX30 Ultra Twin Performance electric vehicles with Myenergi Zappi mk1 & Ohme chargers
That's strange.
Policy Expert are who I am currently with and spoke to earlier this week.
I have contacted them again and they quote their underwriters and say "the outside pump, as it's not attached to the building, is classed as contents in the open and as such under my silver policy is covered up to a value of £350". Gold policy has a cover of £1,000.
The fact that it is sitting on a concrete slab and not physically attached to the building seems to be the deciding factor.
Install 13 April 2024 - 4 Bedroom Brick Detached - Heat Loss 9,281w, Design 45c at -2 - Ecodan 11.2kw R32 - 25L Buffer - 250L Telford Tempest HP DHW - All 16 radiators replaced - Auto Adapt - Mel-Pump app - Octopus Cosy Fixed
10 March 2026 - now 2 x Sigenstor 10 batteries with 8kw Inverter
- 26 Forums
- 2,610 Topics
- 60.8 K Posts
- 184 Online
- 6,967 Members
Join Us!
Worth Watching
Latest Posts
-
RE: Anyone concerned about GivEnergy?
An incredibly enlightening piece on the subject by @maj...
By Mars , 5 hours ago
-
Home automation and the cloud; is there a better way?
You’ve just had a brand new system installed (heat pump...
By Majordennisbloodnok , 5 hours ago
-
RE: End-of-Life Heat Pumps: How Do You Dispose of an ASHP in the UK?
We've started to document everything, and part 2 of the...
By Mars , 6 hours ago
-
RE: Summer usage. Why is my Vaillant Aerotherm using so much energy on "heating"?
So the red bars are 'DHW' and the yellow bars 'heating'...
By JamesPa , 7 hours ago
-
Its good kit the Midea and significantly cheaper, you w...
By ASHP-BOBBA , 10 hours ago
-
RE: Indevolt Batteries UK Support & Info Thread
Have you tried cutting the grid feed to see what actual...
By JamesPa , 10 hours ago
-
Contractors pack for inta antifreeze valves are around ...
By ASHP-BOBBA , 10 hours ago
-
RE: Renewables & Heat Pumps in the News
Critics and naysayers will be negative whatever the gov...
By JamesPa , 10 hours ago
-
RE: Microbore heat pump installs
In principle you are almost certainly right, but in pra...
By JamesPa , 21 hours ago
-
RE: Electricity price predictions
@old_scientist We are a low mileage home, so bulk of ou...
By ChandyKris , 22 hours ago
-
There are just too many unknowns for me to comment on p...
By Transparent , 23 hours ago
-
RE: What is the main ‘dictator’ of Agile’s unit price?
@toodles I keep an eye on wholesale prices and energy m...
By ChandyKris , 1 day ago
-
RE: Brand and installer questions for ASHP
Strange, perhaps it doesnt use modbus which the third p...
By JamesPa , 1 day ago
-
RE: Upgrading my system, how far do I go?
For comparison, my PW3 with 11.04kW inverter, will char...
By Old_Scientist , 1 day ago
-
RE: Changes to Tesla Powerwall Charging Regime?
Elon gate - legendary! I take my hat off to you @toodle...
By Old_Scientist , 1 day ago
-
RE: Mitsubishi Ecodan not good enough ?
Thanks @goody, appreciate the feedback and sorry you ha...
By marcexec , 2 days ago
-
RE: Minimum and Zero Disrupt Heat Pump Installations
True (first sentence) Thats the reason to consider th...
By JamesPa , 2 days ago
-
RE: High air source heat pump running costs – Vaillant AroTherm Plus
Quite right. I was using a rough guesstimate of doublin...
By Majordennisbloodnok , 2 days ago
-
RE: My Grant R290 9kW Heat Pump Installation
Again, really don't know how accurate this is! &nb...
By petch , 3 days ago
-
RE: MCS Quality Audit – Has Anyone Had One? Did It Lead to Remediation?
@toodles The whole scheme is a shocking waste of money....
By Papahuhu , 3 days ago
-
RE: DIY or Don’t Touch? Solarman Smart Meter Install
Yes, and these guys would probably be my preferred inst...
By Batpred , 3 days ago
-
RE: Hot water tank lose heat rapidly on random days
@jamespa Hopefully their reasons are well intended! ...
By Bash , 3 days ago
-
RE: Ecoflow UK Support & Info Thread
As mentioned above, we’ve got our full review of the Ec...
By Mars , 3 days ago
-
RE: Say hello and introduce yourself
@sonosppp welcome to the forums. I see you've posted in...
By Mars , 4 days ago



