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Vaillant Arotherm Plus 7KW need a service on it

 
Air Source Heat Pumps (ASHPs)
Last Post by AdamK 1 month ago
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 AdamK
(@adamk)
Reputable Member Member
Joined: 2 years ago
Posts: 226
Topic starter 10/09/2026 5:03 pm   [#3159]

looking for a service to be done on my heat pump, im based in Boston Lincs. anyone on here know who i should use?



   
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 DavidB
(@davidb)
Estimable Member Member
Joined: 9 months ago
Posts: 73
10/09/2026 6:41 pm  

Have you asked Vaillant?  They quoted me just over £200 but cancelled when they realised I was on an island.



   
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Batpred
 Batpred
(@batpred)
Noble Member Member
Joined: 2 years ago
Posts: 1209
10/09/2026 7:03 pm  

Posted by: @davidb
↑

Have you asked Vaillant?  They quoted me just over £200 but cancelled when they realised I was on an island.

I think that is outrageous even if I suspect not unique to Vaillant.

Also not right if someone installs a heatpump but is not prepared to service it.

 

@adamk , I was going to suggest the installer would be the best option, but I assume that is not an option?

 


8kW Solis S6-EH1P8K-L-PLUS hybrid inverter; G99: 8kW export; 16kWh Seplos Fogstar battery; Ohme Home Pro EV charger; Vaillant Arotherm Pro 7kW; 100Amp head, HA lab on mini PC


   
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 AdamK
(@adamk)
Reputable Member Member
Joined: 2 years ago
Posts: 226
Topic starter 11/09/2026 1:00 pm  

me and the installer are about 60 miles from each other and they have washed there hands of the humming noise. said i need to get Vaillant to fix it, which is kinda correct as its emanating from the compressor into the house via the primaries, but i just think its goto be easier to find a local guy to hoover the unit as thats about all they do.



   
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 AdamK
(@adamk)
Reputable Member Member
Joined: 2 years ago
Posts: 226
Topic starter 11/09/2026 4:42 pm  

booked it with Vaillant. will use them until i can find a cheaper alternative that keeps the warranty as £220 to take the covers off and clean it seems steep, my old boiler service was about £70, and they took the heat exchanger apart to clean it.



   
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