Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Help needed in Essex
Hi everyone, my friends have a new ASHP and solar panels. They have been left without any set up or knowledge at all. Is there anyone who could visit them to help them set up and get on a suitable tariff? They haven't had hot water for weeks and the solar panels are not even working.
I know there will be someone who can help for a suitable payment.
Thank you
@brandon-r is this a project that you could assist with?
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
Did this get resolved in the end?
AAC Group Ltd covering the Kent Area for design, supply and installation of ASHP systems, service and maintenance, diagnostics and repairs.
Professional installer. Book a one-to-one consultation for pre- and post-installation advice, troubleshooting and system optimisation.
@ashp-bobba Not yet. The poor women are still waiting for a call back from the supplier. I have contacted someone from an ASHP company within a reasonable distance who’ve said they will visit to help, but they do not install solar panels.
@cathyem1 Did you consider using 2 different companies, solar company for the panels and ASHP for that side. I know there are some companies that do it all but there are many more that specialise in one or the other.
AAC Group Ltd covering the Kent Area for design, supply and installation of ASHP systems, service and maintenance, diagnostics and repairs.
Professional installer. Book a one-to-one consultation for pre- and post-installation advice, troubleshooting and system optimisation.
@ashp-bobba TBH the ladies are rather disorganised, so I wanted to wait to see if they get a reply from their supplier before contacting someone else. When I asked them yesterday they were still waiting. Thank goodness they have electric showers or they’d have no hot water to wash.
-
Is this ASHP install OK?
10 months ago
-
Air source heat pump problems - NIBE F 2040 ASHP
1 year ago
-
Viessmann Vitocal 250-A in the UK
2 years ago
-
Underfloor heating specification for heat pump
3 years ago
-
2 heat pumps - 1 as a slave
3 years ago
- 26 Forums
- 2,631 Topics
- 61.5 K Posts
- 1,015 Online
- 7,027 Members
Join Us!
Latest Posts
-
RE: Estimating true heat loss from twelve months of consumption data
Hi @ian33a you could do your own heat loss calculation ...
By Judith , 5 hours ago
-
RE: A2A vs A2W: Which Heat Pump Would You Pick?
@djh ah, I have never seen this before, interesting ide...
By ASHP-BOBBA , 5 hours ago
-
RE: Anyone concerned about GivEnergy?
@sunnyskies I agree with Downfield trying to ask the GE...
By Judith , 6 hours ago
-
RE: Setback savings - fact or fiction?
@jamespa — this version may be marginally better: &nb...
By cathodeRay , 8 hours ago
-
RE: New Vaillant aroTherm Plus in black - When will it come to the UK?
All going according to plan, mid July we get that 7kW a...
By Batpred , 8 hours ago
-
Current metrics - DHW target set to 47c
By TaffontheTaff , 13 hours ago
-
RE: My Grant R290 9kW Heat Pump Installation
@petch I'm very sorry that I have not picked up your po...
By GrahamF , 16 hours ago
-
RE: Samsung gen 7 HP 12kw - auto control issue and water law
Suggest you have a trial with Havenwise app. I have th...
By Broadsman , 17 hours ago
-
RE: New Solar, Batteries, Air Source and Under Floor Heating advice please
You’re right: UFH works best with high-conductivity fin...
By bafab , 20 hours ago
-
RE: DIY or Don’t Touch? Solarman Smart Meter Install
That was my understanding also.
By JamesPa , 20 hours ago
-
RE: Grant Aeona 3 R32 cycling with weather compensation.
That would be abnormal but I cant see from your charts ...
By JamesPa , 21 hours ago
-
RE: Vaillant Sensocomfort Time
Oh I remember this from when I set mine up 2 years ago,...
By JamesPa , 1 day ago
-
Heat geek have already stated that the pro is in fact c...
By JamesPa , 1 day ago
-
RE: The Myth of the MCS Performance Guarantee
@editor I know. As if MCS wasn't bad enough, it's now e...
By Deltona , 1 day ago





