Renewable Heating Hub Heat Pump Forums

Search with Wattson
Forums
Renewable Heating
Air Source Heat Pum...
Help needed in Esse...
 
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

Help needed in Essex

 
Air Source Heat Pumps (ASHPs)
Last Post by Cathyem1 2 years ago
6 Posts
3 Users
1 Reactions
2,111 Views
RSS
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 11/04/2025 11:34 am   [#2259]

Hi everyone, my friends have a new ASHP and solar panels. They have been left without any set up or knowledge at all. Is there anyone who could visit them to help them set up and get on a suitable tariff? They haven't had hot water for weeks and the solar panels are not even working.

I know there will be someone who can help for a suitable payment. 

Thank you



   
Quote
Topic Tags
Air source heat pumps
Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 6 years ago
Posts: 4958
11/04/2025 1:25 pm  

@brandon-r is this a project that you could assist with?


🔥 Britain’s Heat Pump Shitshow
How Installing a Heating System Became a National Nervous Breakdown
Free UK shipping.
📗 Heat Pumps Explained
A Jargon-Free Guide for Homeowners
Rewritten and updated for 2027
📘 From Zero to Heat Pump Hero
🛠️ Bodge Buster
New to heat pumps?
Take the Heat Pump Fundamentals course and use INTRO50 at checkout for 50% off.


   
ReplyQuote
 ASHP-BOBBA
(@ashp-bobba)
Prominent Member Member Professional+
Joined: 2 years ago
Posts: 503
16/04/2025 2:54 pm  

Did this get resolved in the end? 


AAC Group Ltd covering the Kent Area for design, supply and installation of ASHP systems, service and maintenance, diagnostics and repairs.


   
ReplyQuote
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 16/04/2025 3:02 pm  

@ashp-bobba Not yet. The poor women are still waiting for a call back from the supplier. I have contacted someone from an ASHP company within a reasonable distance who’ve said they will visit to help, but they do not install solar panels.



   
ReplyQuote
 ASHP-BOBBA
(@ashp-bobba)
Prominent Member Member Professional+
Joined: 2 years ago
Posts: 503
16/04/2025 3:05 pm  

@cathyem1 Did you consider using 2 different companies, solar company for the panels and ASHP for that side. I know there are some companies that do it all but there are many more that specialise in one or the other. 

 

 


AAC Group Ltd covering the Kent Area for design, supply and installation of ASHP systems, service and maintenance, diagnostics and repairs.


   
ReplyQuote
 Cathyem1
(@cathyem1)
Trusted Member Member
Joined: 2 years ago
Posts: 59
Topic starter 16/04/2025 3:11 pm  

@ashp-bobba TBH the ladies are rather disorganised, so I wanted to wait to see if they get a reply from their supplier before contacting someone else. When I asked them yesterday they were still waiting. Thank goodness they have electric showers or they’d have no hot water to wash.



   
😢
1
ReplyQuote
Forum Jump:
  Previous Topic
Next Topic  
Related Topics
Topic Tags:  Air source heat pumps (11) ,
Share:

SPONSORS

Join Us!

Installer Finder

Degrees of Separation

Latest Posts

SPONSORS

Members Online

Click to access the login or register cheese
Protected By
Shield Security PRO