Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Handover Packs
Hi all,
I am interested to hear about your experiences with what you have received as Handover packs and system demonstrations.
I know that many people are being "trapped" by their installers not handing over documents until the full balance has been paid but under MCS they are not allowed to withhold handover documentation on any basis (other than the install not being finished) regardless of what they put in their contract.
Have you had a really good handover pack or receieved nothing at all?
It's almost 7 years ago now and I got nothing other than the manufacturers operating instructions, which are aimed more at the installer than the end user.
With all that I have learnt during the intervening period I'm now in a position to write my own handover pack for the next owner should we decide to move house.
Mike
Grant Aerona HPID10 10kWh ASHP
@mike-patrick yes i get you, I too seem to know far more than any of the installers that have attended site. I would urge everyone to contact the MCS if they havent got a full handover pack. The NICEIC (via MCS) has requested the full HO pack from my installer to make sure it is correct.....
- 27 Forums
- 2,811 Topics
- 66.5 K Posts
- 2,810 Online
- 7,217 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
RE: The Changing Jet Stream Could Challenge UK Air Source Heat Pumps
... And that's being generous! I'll tell you a littl...
By SusannaSaunders , 6 hours ago
-
RE: Adding data centre electricity costs to domestic energy bills?
never ceases to amaze me.. Keeping steel works going ...
By Batpred , 6 hours ago
-
RE: Electricity price predictions
great session Reminds me why some politicians can be ha...
By Batpred , 7 hours ago
-
RE: Boiler Upgrade Scheme funding reduced by circa £750 million in 2026 budget
Absolutely agree. The massive Hager CU my vaillant requ...
By Batpred , 7 hours ago
-
RE: Why don't people choose heat pumps?
With a heatpump tariff, it should be cheaper to operate...
By Batpred , 7 hours ago
-
RE: How much of your renewable and home setup would still work if the internet went down?
absolutely agree. even if many providers see that extra...
By Batpred , 7 hours ago
-
RE: Octopussy cosy 6 experience
People who have a Cosy appear generally to be happy wit...
By JamesPa , 10 hours ago
-
I thought the cr*p came first and the biofuel came afte...
By Majordennisbloodnok , 14 hours ago
-
RE: Aerotherm and weather compensation
@jamespa I replied yesterday with detailed readings whi...
By DavidB , 2 days ago
-
RE: Marvel Heating liquidation
@editor This is an important point. each winter, you...
By davidnolan22 , 3 days ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
Very nice. we’ve been super soggy here, but rather m...
By Papahuhu , 3 days ago
-
RE: DIY powerflushing tutorial
Interesting! I toyed with the idea too. But I installed...
By bobflux , 4 days ago
-
RE: 15kw pump for 225m2 1990's house - over kill?
@seaviews Agree with the others on sequence: loft first...
By mk1234 , 4 days ago
-
RE: Vaillant ecoTEC Plus - Flow Temp and Set Up
Heating been on for 4 weeks now, continuous. It's 6C o...
By trebor12345 , 5 days ago



