Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Handover Packs
Hi all,
I am interested to hear about your experiences with what you have received as Handover packs and system demonstrations.
I know that many people are being "trapped" by their installers not handing over documents until the full balance has been paid but under MCS they are not allowed to withhold handover documentation on any basis (other than the install not being finished) regardless of what they put in their contract.
Have you had a really good handover pack or receieved nothing at all?
It's almost 7 years ago now and I got nothing other than the manufacturers operating instructions, which are aimed more at the installer than the end user.
With all that I have learnt during the intervening period I'm now in a position to write my own handover pack for the next owner should we decide to move house.
Mike
Grant Aerona HPID10 10kWh ASHP
@mike-patrick yes i get you, I too seem to know far more than any of the installers that have attended site. I would urge everyone to contact the MCS if they havent got a full handover pack. The NICEIC (via MCS) has requested the full HO pack from my installer to make sure it is correct.....
- 27 Forums
- 2,792 Topics
- 66 K Posts
- 3,983 Online
- 7,196 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
RE: How should the Boiler Upgrade Scheme be reformed?
Slightly tangential, but one thing I'd do is address th...
By Prunus , 11 minutes ago
-
RE: Renewables & Heat Pumps in the News
I wonder how long it will be for someone to release a m...
By Majordennisbloodnok , 1 hour ago
-
RE: Why are ASHP installs so expensive?
Post by: @scrchngwsl I have a very bog standard 1970...
By Rob of York , 1 hour ago
-
RE: Missing flow temperature in Heat Geek proposal
Good plan. If you can get half hourly meter readings a...
By JamesPa , 2 hours ago
-
RE: Heat Pumps Without Grants: Would You Have Installed One & Will You Now?
@editor Most certainly. The heat pump was an ideal s...
By Abernyte , 2 hours ago
-
Although regulations may well vary from country to coun...
By Majordennisbloodnok , 3 hours ago
-
RE: Does anyone have experience of a smart water meter?
Yep I caught our slow leak from a £100 bill rise 8)
By EtchedPixels , 3 hours ago
-
RE: battery storage without solar
...and there you answer my question. Thanks.
By Majordennisbloodnok , 3 hours ago
-
RE: Do You Need a Buffer Tank or Low Loss Header for Underfloor Heating in a Large Property?
@jamespa in some cases, failing the Turing test might b...
By GrahamF , 6 hours ago
-
RE: Passiv Smart Thermostat - Help & Forum Support
@energystoragetech The heat capacity of some...
By JamesPa , 8 hours ago
-
RE: tepeo ZEB UK Support & Info Thread
Sorry you are correct, I was remembering figures from t...
By JamesPa , 17 hours ago
-
Fair enough, still worth checking, I suspect muck gets ...
By JamesPa , 1 day ago
-
RE: Renewable Heating Hub Homeowners' Q&A Podcast
Our episode with George Clarke and ScottishPower’s Rob ...
By Mars , 1 day ago
-
RE: Review your electricity provider
@singlespeed I seem to remember that when I signed up f...
By Toodles , 1 day ago



