Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Handover Packs
Hi all,
I am interested to hear about your experiences with what you have received as Handover packs and system demonstrations.
I know that many people are being "trapped" by their installers not handing over documents until the full balance has been paid but under MCS they are not allowed to withhold handover documentation on any basis (other than the install not being finished) regardless of what they put in their contract.
Have you had a really good handover pack or receieved nothing at all?
It's almost 7 years ago now and I got nothing other than the manufacturers operating instructions, which are aimed more at the installer than the end user.
With all that I have learnt during the intervening period I'm now in a position to write my own handover pack for the next owner should we decide to move house.
Mike
Grant Aerona HPID10 10kWh ASHP
@mike-patrick yes i get you, I too seem to know far more than any of the installers that have attended site. I would urge everyone to contact the MCS if they havent got a full handover pack. The NICEIC (via MCS) has requested the full HO pack from my installer to make sure it is correct.....
- 26 Forums
- 2,700 Topics
- 63.3 K Posts
- 1,045 Online
- 7,107 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
Can DNO change a G99 export allowance once approved?
I have a Solar/battery system with an approved G99 expo...
By AndrewJ , 45 minutes ago
-
RE: Electricity price predictions
Chinese manufacturing has the ability to be very good q...
By Majordennisbloodnok , 5 hours ago
-
RE: Air source heat pump roll call – what heat pump brand and model do you have?
Forum Handle: GotGordon Manufacturer: Samsun...
By Gotgordon , 16 hours ago
-
RE: Summer heat is becoming the new winter cold in the UK. What are you doing about it?
@ian33a I am not easy with sleep either unfortunately…....
By MK4 , 17 hours ago
-
RE: Renewables uptake near you
In a village of under 40 houses...Conservation Area. I'...
By Tim441 , 1 day ago
-
RE: Home Alone with Home Assistant (previously A Beginner's Guide to ASHP Monitoring)
Great news, @bontwoody.
By Majordennisbloodnok , 1 day ago
-
Haier R290 Super Aqua Monobloc. Output capacity tables.
As I mentioned in my introduction post, I've been consi...
By Singlespeed , 1 day ago
-
RE: Air to air bus grant installer anywhere
I am consistently told by aircon folks (ie air/air) tha...
By EtchedPixels , 2 days ago
-
RE: What is possible with FIT, SEG, Hate Pumps and Batteries?
Thank you, everyone, for your replies. Our FIT provid...
By ian33a , 2 days ago
-
@mk4 And of course, the panels are less productive due ...
By Toodles , 2 days ago
-
RE: GivEnergy inverter tripping due to over-voltage?
I'm trying to get clarity on exactly when the inverter ...
By Tim441 , 2 days ago
-
RE: Samsung Heat Pump – Can't Activate TW2 Pipe Sensor (for Delta T Control)
Autocorrupt seems to be working overtime.
By Majordennisbloodnok , 2 days ago
-
RE: Vehicle-to-Home with a Heat Pump: Is the Technology Ready and Which EV Should I Buy?
I looked into that wallbox a bit more off the back of t...
By Majordennisbloodnok , 3 days ago
-
RE: Say hello and introduce yourself
@jandp awesome system I hope it works out well.
By Judith , 3 days ago




