Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
Handover Packs
Hi all,
I am interested to hear about your experiences with what you have received as Handover packs and system demonstrations.
I know that many people are being "trapped" by their installers not handing over documents until the full balance has been paid but under MCS they are not allowed to withhold handover documentation on any basis (other than the install not being finished) regardless of what they put in their contract.
Have you had a really good handover pack or receieved nothing at all?
It's almost 7 years ago now and I got nothing other than the manufacturers operating instructions, which are aimed more at the installer than the end user.
With all that I have learnt during the intervening period I'm now in a position to write my own handover pack for the next owner should we decide to move house.
Mike
Grant Aerona HPID10 10kWh ASHP
@mike-patrick yes i get you, I too seem to know far more than any of the installers that have attended site. I would urge everyone to contact the MCS if they havent got a full handover pack. The NICEIC (via MCS) has requested the full HO pack from my installer to make sure it is correct.....
- 27 Forums
- 2,763 Topics
- 65.1 K Posts
- 1,820 Online
- 7,169 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
Vaillant Arotherm Plus 7KW need a service on it
looking for a service to be done on my heat pump, im ba...
By AdamK , 50 minutes ago
-
RE: Two heating zones to one zone
@transparent Many thanks. The garage is fairly well ...
By Profzarkov , 2 hours ago
-
RE: Vaillant Aurotherm - Heater Wire Position
Ah, good point. I need to check if this was installed i...
By Batpred , 8 hours ago
-
RE: Adventures in heat loss calculations
Posted by: @jamespa At this point its probably worth...
By Rob of York , 10 hours ago
-
@batpred thanks for getting a copy. Appreciate the supp...
By Mars , 20 hours ago
-
RE: Tell us about your Solar (PV) setup
We have a 6.56kW solar PV system (16x 410W panels) inst...
By Rob of York , 1 day ago
-
RE: Where heat loss surveys seem to go against practical reality
@cathoderay @jamespa I've managed to get some nice re...
By Rob of York , 2 days ago
-
RE: 7kW EV Charger Options Advice
Doh, not sure that I was thinking straight there, less ...
By Rusty , 2 days ago
-
RE: Problems with sizing a replacement for a Viessmann Vitocal 200-S
I’m really liking reading through this thread and the r...
By Judith , 2 days ago
-
Thank you @trebor12345
By rgabor , 2 days ago
-
Panasonic Free Multi Z and Etherea Internal units.
My prospective installers have suggested the Panasonic ...
By Toodles , 3 days ago
-
RE: Next steps on my ASHP journey: Radiators and Pipework
Great. You just need to find a way of cranking up your...
By JamesPa , 3 days ago
-
RE: Heat Pumps Without Grants: Would You Have Installed One & Will You Now?
We had two heat pumps installed without Govt funding. H...
By Rob of York , 3 days ago
-
My Adapt is finally installed and running! Almost a yea...
By tomasmcguinness , 3 days ago




