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Are Octopuses Slowing Consumer Adoption of Heat Pumps?

 
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Air Source Heat Pumps (ASHPs)
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 Davesoa
(@davesoa)
Estimable Member Member
Joined: 4 years ago
Posts: 92
10/10/2024 9:31 pm  

@gunboatdiplomat The T&Cs do say the refund will take up to 20 days. And there’s always the option of a Section 75 claim if there is any difficulty. I’m sure there won’t be.


Ideal HP290 14kw heat pump, 2.99kw PV, Powerwall 2, Zappi charger, EV. Midlands location hybrid house part 1911, part 1970, part 2020s.


   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 6 years ago
Posts: 4838
11/10/2024 8:51 am  

Posted by: @davesoa
↑

@gunboatdiplomat The T&Cs do say the refund will take up to 20 days. And there’s always the option of a Section 75 claim if there is any difficulty. I’m sure there won’t be.

And if you do experience any issues, I’ll contact Heat Geek on your behalf, but I’m sure it’ll be fine because they do run a very professional operation.

 


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 Davesoa
(@davesoa)
Estimable Member Member
Joined: 4 years ago
Posts: 92
11/10/2024 9:04 am  

@editor Thanks. They have come across as very professional and I would have every faith in the installer who has quoted to fit a system that performs as stated. But at the price quoted it just is just prohibitive - especially as there are other significant costs on top. Still if I win the lottery tonight...


Ideal HP290 14kw heat pump, 2.99kw PV, Powerwall 2, Zappi charger, EV. Midlands location hybrid house part 1911, part 1970, part 2020s.


   
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 GunboatDiplomat
(@gunboatdiplomat)
Trusted Member Member
Joined: 2 years ago
Posts: 40
12/10/2024 12:55 pm  

Heat Geek came straight back to me and sorted it out as the proposal was still active on their books so I don't think you'll have a h issues @davesoa 



   
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 Alex
(@Alex)
Joined: 1 year ago
Posts: 1
05/09/2025 3:58 pm  

I mean, is this surprising? The local installers in my area gave me quotes that were double what Octopus charges. Not 10 or 20% more. They might not "technically" be rogue traders, but consumers are smart enough to recognise a rip-off, especially when it's dressed with eco-friendly credentials. And for the record, the technical parameters seemed really wrong as well (small radiators etc.)



   
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