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Advice on Vaillant Sensocomfort

 
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Air Source Heat Pumps (ASHPs)
Last Post by dr_dongle 4 months ago
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 ectoplasmosis
(@ectoplasmosis)
Eminent Member Member
Joined: 2 years ago
Posts: 26
14/10/2024 1:52 pm  

@jwilliams89 The Energy Stats article should really be updated, it's misleading at the moment.



   
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 dr_dongle
(@dr_dongle)
Trusted Member Member
Joined: 2 years ago
Posts: 48
05/01/2026 11:29 am  

Has anyone been able to find meaningful information about the TriVal option on Vaillant SensoComfort / AroTherm Plus systems? It sounds like it ought to be able to do tariff or heat-source switching but that's about all I have been able to establish.



   
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 dr_dongle
(@dr_dongle)
Trusted Member Member
Joined: 2 years ago
Posts: 48
05/01/2026 11:41 am  

This is what they say:

Heat pumps

Almost all of our current range of heat pumps can and should be fitted with either a sensoCOMFORT or VRC 700 control.
Vaillant can offer an aroTHERM hybrid renewables heating system for those properties that have heat loss outside the scope of a
single heat pump or that have a fossil fuel boiler that can be expensive to run.
An aroTHERM hybrid system should always be fitted with either a sensoCOMFORT or VRC 700 control*, which features Vaillant’s
unique intelligent tariff selection tool, triVAI®.

What is triVAI®?

The triVAI intelligent tariff selection tool ensures a Vaillant hybrid system works as efficiently as possible. It assesses the energy use
of each part of the system, analyses the Coefficient of Performance of the heat pump, the efficiency of the boiler and energy tariff
prices. With this data, triVAI is able to select the most cost-effective heat source in the system. It does all of this automatically with
no intervention required from the user.

This smart approach to integrating renewables (either at the beginning of a building project or as a retrofit solution) offers more
flexibility and options for a wide range of properties.

triVAI®

Unique triVAI® intelligent control system Controlled via the VRC 700(f) or sensoCOMFORT (RF). There are three possible energy tariffs that
can be entered – providing maximum cost savings.

.. other than that they refer you to your installer.



   
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JamesPa
 JamesPa
(@jamespa)
Illustrious Member Moderator
Joined: 3 years ago
Posts: 4723
05/01/2026 1:51 pm  

Posted by: @dr_dongle
↑

What is triVAI®?

The triVAI intelligent tariff selection tool ensures a Vaillant hybrid system works as efficiently as possible. It assesses the energy use
of each part of the system, analyses the Coefficient of Performance of the heat pump, the efficiency of the boiler and energy tariff
prices. With this data, triVAI is able to select the most cost-effective heat source in the system. It does all of this automatically with
no intervention required from the user.

So in simple terms triVAI is designed for a hybrid system, ie one combining a heat pump and another source (usually a boiler).  If you haven't got a hybrid system (they are rare) then you can ignore.


4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.


   
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 dr_dongle
(@dr_dongle)
Trusted Member Member
Joined: 2 years ago
Posts: 48
05/01/2026 2:59 pm  

@jamespa Hi Jamespa, I have all of those - A SensoComfort VRC720 which offers me the TriVal option, an AroTherm Plus ASHP, a buffer tank and an oil boiler. I have been running the system as a hybrid on the BiValent point since the temperature dropped and I can tell you all about it courtesy of eBus data and my own sensor network.  It works but with drawbacks and some things to watch out for. What I don't know how to do is set it up to optimise based on tariffs.

I had a good look round and even ChatGPT can't find out much more than I have already posted.



   
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 dr_dongle
(@dr_dongle)
Trusted Member Member
Joined: 2 years ago
Posts: 48
05/01/2026 5:00 pm  

I may have answered my own question. Telling the Senso “TriVal” opens up a short menu on Tariffs in the section just before you enter the Installer code. I have read the description of the Tariff section in the Senso manual really really carefully and I *think* it tells me everything I need to know but I have to trust it or at least keep a close eye on it. I'm on the discounted OvO tariff and while that still applies then it won’t have any effect because the ASHP is cheaper than oil until you get below a COP of about 2 which is unlikely. Also the oil boiler won’t run in tandem with the ASHP if it struggles since that depends on the bivalent point – I can’t have both. I could force it to switch sooner or later by adjusting the tariff rates but It’d be nice to have a more informative manual.



   
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