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Last seen: Mar 26, 2025
@editor Yes I'm taking my installers through the small claims court, it is such a simple process and the case is, hopefully, so very much in my favour...
MCS promised a response in two working days on the 22nd, as yet I have heard nothing. Not a good start.
@saz And in my experience the installers completely ignored it and let it just drip onto the patio on which the ASHP stands
@editor MCS Finally got a MCS form submitted and sent in the forms for the county court
@editor MCS, complaint needs to go in again, their website just froze after I pressed "submit" earlier. Mediation, No idea, the installer has gone qu...
Here goes, Greenfoot Heating Solutions (Sawbridgeworth) - can't make MMSP work, Vaillant pump fitted incorrectly, carpet ruined, now comms have ceased...
@editor Yes but that was before the mad rise in electricity prices - Our domestic battery's pay back time is getting shorter seemingly everyday
It was a green way to replace a 23 year old oil boiler, I just wished we had chosen our installer more wisely
@grahamh And Vaillant do do a 12kW single unit as well, why use two?
@heat-pump-newbie It was working with a flow temperature of 55 degrees and no weather compensation, thanks to this forum I now know far more than the ...
@heat-pump-newbie A verbal handover would be nice, we didn't even get that, my wife was just told it was working
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