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Last seen: Jun 6, 2026
@JamesPa the letter from IWA Insurance stated: “This assessment was undertaken by the Claims Manager but their report unfortunately misquoted what sho...
@editor Mars thank you! Tbh you have been the only person in this whole sorry debacle that can clearly see what the problems are, how to fix them, and...
Thanks for the contributions on the issue of IWA Insurance everyone. I think we are all agreed that this insurance company is not fit for purpose (per...
Thanks for the support and excellently articulated summary Mars. So good to hear that you understand our situation. The installer’s consumer code w...
Hi James Thank you for taking an interest in our predicament. Tbh I’m very surprised that you suggest we pursue a ‘self help’ option. We have paid...
Our initial claim was rejected by IWA under Clause 2 of their T&Cs (… “providing that (a) the IWA has been notified within 30 days of the fault fi...
Thank you for looking into this on our behalf Mars. I can’t tell you what a relief it is to finally find someone who is: taking us seriously; who has ...
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Latest Posts
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RE: Electricity price predictions
Chinese manufacturing has the ability to be very good q...
By Majordennisbloodnok , 1 hour ago
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RE: Air source heat pump roll call – what heat pump brand and model do you have?
Forum Handle: GotGordon Manufacturer: Samsun...
By Gotgordon , 12 hours ago
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RE: Summer heat is becoming the new winter cold in the UK. What are you doing about it?
@ian33a I am not easy with sleep either unfortunately…....
By MK4 , 14 hours ago
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RE: Renewables uptake near you
In a village of under 40 houses...Conservation Area. I'...
By Tim441 , 1 day ago
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RE: Home Alone with Home Assistant (previously A Beginner's Guide to ASHP Monitoring)
Great news, @bontwoody.
By Majordennisbloodnok , 1 day ago
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Haier R290 Super Aqua Monobloc. Output capacity tables.
As I mentioned in my introduction post, I've been consi...
By Singlespeed , 1 day ago
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RE: Air to air bus grant installer anywhere
I am consistently told by aircon folks (ie air/air) tha...
By EtchedPixels , 2 days ago
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RE: What is possible with FIT, SEG, Hate Pumps and Batteries?
Thank you, everyone, for your replies. Our FIT provid...
By ian33a , 2 days ago
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@mk4 And of course, the panels are less productive due ...
By Toodles , 2 days ago
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RE: GivEnergy inverter tripping due to over-voltage?
I'm trying to get clarity on exactly when the inverter ...
By Tim441 , 2 days ago
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RE: Samsung Heat Pump – Can't Activate TW2 Pipe Sensor (for Delta T Control)
Autocorrupt seems to be working overtime.
By Majordennisbloodnok , 2 days ago
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RE: Vehicle-to-Home with a Heat Pump: Is the Technology Ready and Which EV Should I Buy?
I looked into that wallbox a bit more off the back of t...
By Majordennisbloodnok , 3 days ago
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RE: Say hello and introduce yourself
@jandp awesome system I hope it works out well.
By Judith , 3 days ago
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RE: Surface mount or bury primaries for heat pump installation?
@bobflux That's the stuff. The installer recommended tw...
By tomasmcguinness , 5 days ago



