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Last seen: Aug 10, 2026
@jamespa you’re not based near the midlands are you? Happy to share the report if you want to tell me where to send it? We’re currently getting no whe...
@jamespa thanks. After the installers went into administration we had an independent company come out to do a report on the system. They fixed some ob...
Great article and so true from our perspective. We’re in a third winter with a substandard installation, fitting with the warranty company who covered...
Thanks both. We’re going to contact the people who last came to look at it today and take it from there. Every time we’ve phoned NIBE in the past they...
@jamespa thank you. At this stage (3rd winter with it cutting out when cold) I’m on the verge of seeing if it’s possible to replace the pump and putti...
I’ll create a new post with the report as alternative opinions are always welcome (plus we really don’t want to pay for a new system). If anyone is ...
Thanks both for your responses. We have paid for an independent report (the warranty company asked for this) to ascertain what’s wrong with the system...
@editor please can you me? I am trying to get stories from other individuals who have had poorly designed heat pumps installed which are either not fi...
@tworivers I have a similar story to you. Left after 2 years with a heat pump that apparently wasn’t designed correctly so is undersized but as the co...
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