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benson
@benson
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Reputable Member
Joined: Apr 19, 2024
Last seen: Jun 18, 2025
Topics: 4 / Replies: 114
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RE: Anyone have experience with Clivet (Midea?)? And monoblocks vs Splits?

We have a Clivet monobloc- only 3 months in but so far so good with the unit itself and definitely no complaints regarding the noise.

6 months ago
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RE: Getting the best out of a heat pump - is Homely a possible answer?

We've had our Homely for a couple of months now. Completely agree the dashboard should be available as standard for owner and installer. Strange decis...

6 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

Thanks toodles I will make sure it is all provided in writing. Most of it already has (I compiled a document with all the various points and forwarded...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

The best MCS could offer is writing them a "cease and desist" letter regarding advertising themselves as MCS accredited (which they are still advertis...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@wreckguru nope, no insurance backed guarantee. When they popped round Monday before last, they 'floated' the idea that they could balance the syste...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@toodles I just wish I wasn't locked into them with the homely set up, and their support still haven't replied. Yes you can access the dashboard but t...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@toodles I'd rather pay and have a fully commissioned guaranteed system but yes...a key reason we went with them due to the payment terms which protec...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@wreckguru the terms of the invoice are that I have a total to pay, which is minus the BUS grant. I am not liable for the £7500, whether application i...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

@toodles thanks. I have emailed them six days ago but no reply as yet. The lockshields both sides of the radiators is only downstairs and I thought ...

7 months ago
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RE: In the middle of an ASHP installation - a few questions (and issues)

Just to update on this, the company director turned up unannounced at our house a week or so ago. The installation work has been completed apart from ...

7 months ago
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RE: Is your heat pump insured?

@declan90 I tried that after the phone call and they didn't reply. LV do actually specify in their T+Cs that ASHPs are covered as part of the buildi...

8 months ago
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RE: Is your heat pump insured?

@declan90 yes. I specifically called them to make sure it was covered. Initially a definite no, and then a maybe. Now they’re not offering me insuranc...

8 months ago
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