Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
MCS guidelines and complaints - Ground Source Heat Pump installation and servicing
I have been trying to learn about what standards, guidance, and training the MCS provides for corrosion prevention in GSHP systems, and have not been able to learn anything in the past three months of searching. I also would like to know whether GSHP installers/service providers need to have a Water Regulations Certificate and/or an Unvented Hot Water Certificate for installation, commissioning, and servicing of GSHP - as OFTEC requires as a pre-requesite for anyone who wants to take their GSHP courses.
In order to file a complaint against an MCS-certified installer, one needs to know whether they may be in violation of MCS standards. Or is the MCS missing standards for water quality and corrosion prevention in GSHP (or heat pumps in general)??
Hi @phowardstutterheim - I did spot your post arriving on your other topic this morning, but I was busy trying to resolve an unrelated issue in China.
There may be others here who know/understand the regulations for GSHPs and MCS approved installations.
But in the meantime, could you give us any better idea of what sort of water you have in your location?
I grew up in Wiltshire (think - chalk steams) and now live in West Devon (granite & soft water).
So I appreciate the widespread differences in water types which are geographically imposed.
Save energy... recycle electrons!
Posted by: @phowardstutterheimI have been trying to learn about what standards, guidance, and training the MCS provides for corrosion prevention in GSHP systems, and have not been able to learn anything in the past three months of searching. I also would like to know whether GSHP installers/service providers need to have a Water Regulations Certificate and/or an Unvented Hot Water Certificate for installation, commissioning, and servicing of GSHP - as OFTEC requires as a pre-requesite for anyone who wants to take their GSHP courses.
In order to file a complaint against an MCS-certified installer, one needs to know whether they may be in violation of MCS standards. Or is the MCS missing standards for water quality and corrosion prevention in GSHP (or heat pumps in general)??
If you have not already done so, I would suggest that you get the water analysed to see what may be causing the corrosion.
Have done/am doing so, via Hydratech - https://www.hydratech.co.uk/fluid-testing-and-analysis-closed-loop-systems
They found no inhibitors in the hot water side, and the pH was 6.
They are analysing the refrigerant side now. Yesterday, my husband measured a pH of 6, Brix = 15.5 (polypropylene glycol content = 20% 2/2 or 19.4% v/v, and small particles are present - when exposed to oxygen, the water turned rust colour.
Apparently, only MCS-certified installers have full access to the standards?
Our mains water quality is fine - just on the hard side. Water analysis found no scaling in our system, no biological contamination on the hot water side. We just installed a Sorbox filtration system that supposedly takes care of everything - but not in time to prevent a lot of corrosion that has already occurred. We want to know what our installer/service company were trained / told they should do to prevent this.
Posted by: @phowardstutterheim
Have done/am doing so, via Hydratech - https://www.hydratech.co.uk/fluid-testing-and-analysis-closed-loop-systems
They found no inhibitors in the hot water side, and the pH was 6.
They are analysing the refrigerant side now. Yesterday, my husband measured a pH of 6, Brix = 15.5 (polypropylene glycol content = 20% 2/2 or 19.4% v/v, and small particles are present - when exposed to oxygen, the water turned rust colour.
Apparently, only MCS-certified installers have full access to the standards?
So the brine is acidic.
pH isn't high enough.
I'm unsure whether system inhibitor would've been adequate to raise it.
I would expect it should be lying between 7.3 - 7.8
Save energy... recycle electrons!
- 27 Forums
- 2,815 Topics
- 66.7 K Posts
- 3,679 Online
- 7,228 Members
Join Us!
Installer Finder
Degrees of Separation
Latest Posts
-
Welcome to the forums. That's a frustrating situation, ...
By Mars , 10 minutes ago
-
RE: DIY powerflushing tutorial
Same 🤣 Near Lyon, France. Water has lots ...
By bobflux , 36 minutes ago
-
RE: Buffer tank on a 2 x 14kw Ecodan system
Pretty much as I had guessed in my crude scaling from m...
By JamesPa , 3 hours ago
-
RE: Help me keep the faith with my air source heat pump installation
Well you have a vibration generator running at some fre...
By bobflux , 16 hours ago
-
RE: Why don't people choose heat pumps?
@susannasaunders The link I have found may provide a li...
By Toodles , 19 hours ago
-
RE: Who's your electricity provider and what's your tariff?
@downfield Thats a decent rate, I’m shocked they hadn...
By Papahuhu , 2 days ago
-
RE: Should Households Who Can Afford It Pay More for Energy to Help Those Who Can't?
@batpred I mentioned earlier that targeting the payment...
By Toodles , 2 days ago
-
RE: Adventures in heat loss calculations
@toodles thanks! So as suspected, around a doubling of ...
By SusannaSaunders , 2 days ago
-
Six books in three years and I think I’ve now covered j...
By Mars , 2 days ago
-
RE: Grant Aerona3 13kw - Buffer Tank - Heating Journey
@heymikey Well done in achieving as nearer a match acro...
By Toodles , 2 days ago
-
Grant Aerona - Weather Compensation and Schedules
Im trying to set up a friends Grant Aerona. The WC curv...
By bontwoody , 3 days ago
-
RE: Air-to-Air Heat Pumps & Air Conditioning: UK Heating and Cooling Q&A
@jamespa I agree, the efficiency of Cosy Cooler ought...
By Rob of York , 3 days ago
-
RE: How much of your renewable and home setup would still work if the internet went down?
I think you're right! 🤨
By Transparent , 4 days ago
-
RE: Renewables & Heat Pumps in the News
ECO4 muddies the water somewhat, and then some. I thi...
By cathodeRay , 4 days ago



