Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
World’s Most Expensive Kettle: Undersized Heat Pump
This week, I was contacted by someone living in a 200m^2 new build house, equipped with a 4 kW Mitsubishi CO2 heat pump. Despite the advanced setup, he was uncomfortably cold, the running costs were sky-high and he was understandably not happy.
Assuming the house's heat loss at 4,000 Watts and given its size, we're talking about a heat loss of 20 Watts per square meter. In my extensive experience with heat loss calculations, I've seldom come across a figure that low—it's almost unheard of. Clearly, the heat pump is too small for the job.
With outdoor temperatures at 0°C, they struggle to warm the house above 17°C, even with the system running non-stop. Complicating matters, the heat pump is burdened with heating a built-in 200-litre hot water cylinder, an inadequate capacity for a house this size.
Consequently, it must complete two hot water heating cycles daily, dedicating around four hours (or one-sixth of the day) solely to this task. Factoring in hot water heating alongside space heating stretches the system beyond its limits.
To compensate, the unit often relies on the immersion heater for assistance, which, during colder days or when the homeowner showers, operates continuously. This reliance inflates the running costs significantly, effectively turning their heating system into the world's most expensive kettle. Ironically, while the homeowner is frustrated with heat pumps, the real issue lies with the poor design and the inaccurate sizing of the system by the designer or installer.
It's important to note that there's inherently nothing wrong with using a heat pump in a 200m^2 new build; countless successful installations across the UK and Europe attest to this. However, these systems shine when correctly sized. The missteps seen here harken back to an era when industry knowledge was more hit or miss.
One would hope such issues are behind us, yet it's baffling how often people undertake tasks without fully understanding the requirements. It's an odd and regrettable practice.
Heat pump builder
It’s ridiculous how much of this is still going on and how installers are getting away with it. It’s bordering on criminal.
Get a copy of The Ultimate Guide to Heat Pumps
Subscribe and follow our YouTube channel!
I think the passivhaus standard is 10W/sq m and, if I'm right, 20W/sq m isn't impossible.
I'm not for a moment suggesting the design is right, if the house is cold then obviously it isn't, but if it were only 10kW/sq m and had a sufficiently large dhw tank 4kW might be about right I would think, unless I'm missing something.
Just to stress I'm not saying the design is right, just that it could be in the right house (of the same size), which obviously this isn't. Is it possible that the heating designer was given incorrect info by the architect, or that the fabric spec was downgraded during the build but nobody thought to rework the M&E. Of course either is equally inexcusable.
4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.
I have a 10kw grant system, which struggles in below 0c.
But we have to rely on the people selling the systems to be honest.which most are not
im not sure its done on purpose, I just think that people dont know how to do it properly and the support rom supplies is nowhere near good enough.
i agree pasiv houses are 10W/m^2 but by definition a passiv house wouldn't need a heating system. so i never come across them. They are also incredibly rare.
Heat pump builder
i dont think they are dishonest, they just cant do the maths. back in the old days the supplier did the heat loss so this dindt happen. now any idiot can do it and get it wrong. no one would undersize as a choice, unless they wanted to go bust.
Heat pump builder
Posted by: @grahamh
i dont think they are dishonest, they just cant do the maths. back in the old days the supplier did the heat loss so this dindt happen. now any idiot can do it and get it wrong. no one would undersize as a choice, unless they wanted to go bust.
In a new build, which I presume this is, the supplier is reliant on what the architect tells them about the fabric, which is why I speculated that maybe something had gone wrong in this interaction.
As a matter of interest can the situation be rescued without swapping out the ashp (a question which amounts to: is there any behaviour change in the way the system is used that would solve it, or is it already used in the most effective way possible). If this is south of England the shortfall is (apparently) only about 25% and thats on days that don't occur very often. Obviously I understand you might not know the answer!
I'm still not trying to defend the indefensible, just exploring out of interest.
4kW peak of solar PV since 2011; EV and a 1930s house which has been partially renovated to improve its efficiency. 7kW Vaillant heat pump.
Posted by: @grahamhi dont think they are dishonest, they just cant do the maths. back in the old days the supplier did the heat loss so this dindt happen. now any idiot can do it and get it wrong. no one would undersize as a choice, unless they wanted to go bust.
I'm afraid saying 'they just can't do the maths' is not an adequate reason. The system designers should either learn how to do the maths or find someone who can do the maths. After-all it is not rocket science and there are a number of tools available to help.
Even just applying common sense should indicate that a 4kW heat pump in a 200 m2 home is not the norm and should be double checked.
Passive houses do need a heating system; nobody ever said they didn't. The limit is chosen such that they can be heated by heating the normal ventilation air. I live in a certified PH so I know of what I speak.
- 26 Forums
- 2,607 Topics
- 60.8 K Posts
- 134 Online
- 6,967 Members
Join Us!
Worth Watching
Latest Posts
-
RE: Renewables & Heat Pumps in the News
@editor, I hear that too. I can confirm that out of ...
By ASHP-BOBBA , 7 hours ago
-
End-of-Life Heat Pumps: How Do You Dispose of an ASHP in the UK?
As many of you know, our Global Energy Systems heat pum...
By Mars , 7 hours ago
-
@derbygraham fully agree with James, and it’d be good t...
By Mars , 7 hours ago
-
RE: Indevolt Batteries UK Support & Info Thread
Finally got around to installing and setting up the Sol...
By Mars , 7 hours ago
-
Unfortunately its a function of the physics. Max heat ...
By JamesPa , 8 hours ago
-
RE: Microbore heat pump installs
In principle you are almost certainly right, but in pra...
By JamesPa , 9 hours ago
-
RE: Electricity price predictions
@old_scientist We are a low mileage home, so bulk of ou...
By ChandyKris , 10 hours ago
-
There are just too many unknowns for me to comment on p...
By Transparent , 12 hours ago
-
RE: What is the main ‘dictator’ of Agile’s unit price?
@toodles I keep an eye on wholesale prices and energy m...
By ChandyKris , 12 hours ago
-
RE: Brand and installer questions for ASHP
Strange, perhaps it doesnt use modbus which the third p...
By JamesPa , 14 hours ago
-
RE: Upgrading my system, how far do I go?
For comparison, my PW3 with 11.04kW inverter, will char...
By Old_Scientist , 17 hours ago
-
RE: Changes to Tesla Powerwall Charging Regime?
Elon gate - legendary! I take my hat off to you @toodle...
By Old_Scientist , 20 hours ago
-
RE: Mitsubishi Ecodan not good enough ?
Thanks @goody, appreciate the feedback and sorry you ha...
By marcexec , 1 day ago
-
RE: Minimum and Zero Disrupt Heat Pump Installations
True (first sentence) Thats the reason to consider th...
By JamesPa , 2 days ago
-
RE: High air source heat pump running costs – Vaillant AroTherm Plus
Quite right. I was using a rough guesstimate of doublin...
By Majordennisbloodnok , 2 days ago
-
RE: My Grant R290 9kW Heat Pump Installation
Again, really don't know how accurate this is! &nb...
By petch , 2 days ago
-
RE: MCS Quality Audit – Has Anyone Had One? Did It Lead to Remediation?
@toodles The whole scheme is a shocking waste of money....
By Papahuhu , 2 days ago
-
RE: Anyone concerned about GivEnergy?
Many thanks for your, and the subsequent, answers tk qu...
By KevH , 2 days ago
-
RE: DIY or Don’t Touch? Solarman Smart Meter Install
Yes, and these guys would probably be my preferred inst...
By Batpred , 3 days ago
-
RE: Hot water tank lose heat rapidly on random days
@jamespa Hopefully their reasons are well intended! ...
By Bash , 3 days ago
-
RE: Ecoflow UK Support & Info Thread
As mentioned above, we’ve got our full review of the Ec...
By Mars , 3 days ago
-
RE: Say hello and introduce yourself
@sonosppp welcome to the forums. I see you've posted in...
By Mars , 4 days ago
-
RE: Guidance with installing a new heating system
@bobflux Great, thanks for the advice. The pipe has an ...
By Hamilton , 4 days ago
-
RE: Daikin Altherma 3 LT compressor longevity question
@optimistic-optimiser I have has a Daikin for a few yea...
By madsid , 4 days ago
-
RE: UK DIY Battery: SEPLOS 48V 200Ah x2 + Sunsynk 8K – Safe Installation for Garage Conversion
The rule of thumb is to ensure that you can isolate any...
By Transparent , 4 days ago



