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I'm so confused and worried about the running costs of my heat pump. Please help!

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(@benseb)
Estimable Member Member
Joined: 4 years ago
Posts: 109
 

Hopefully someone with the same ASHP can talk you through that 🙂 I have a different one I’m afraid. 


250sqm house. 30kWh Sunsynk/Pylontech battery system. 14kWp solar. Ecodan 14kW. BMW iX.


   
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(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4425
 

@winnie-wicket

What is the size of your home and how many rooms are there?

Do you have a Smart meter.

Without giving away 'state secrets', could you provide details of your bills from before the heat pump was installed and since it was installed.



   
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Mars
 Mars
(@editor)
Illustrious Member Admin
Joined: 5 years ago
Posts: 4516
 

@winnie-wicket, Daikin have contacted me and have asked if I can share your contact details with them so that they can send someone out to have a look. Please let me know. Feel free to DM me.


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(@winnie-wicket)
Active Member Member
Joined: 4 years ago
Posts: 23
Topic starter  
Posted by: @editor

@winnie-wicket, Daikin have contacted me and have asked if I can share your contact details with them so that they can send someone out to have a look. Please let me know. Feel free to DM me.

Oh wow, that is fantastic, would it be expensive though? I,ll pm you.



   
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(@winnie-wicket)
Active Member Member
Joined: 4 years ago
Posts: 23
Topic starter  

Hi I think I've pmd you..I can't see if it sent? Thankyou.



   
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(@winnie-wicket)
Active Member Member
Joined: 4 years ago
Posts: 23
Topic starter  
Posted by: @derek-m

@winnie-wicket

What is the size of your home and how many rooms are there?

Do you have a Smart meter.

Without giving away 'state secrets', could you provide details of your bills from before the heat pump was installed and since it was installed.

It's a small 2 bed bungalow. One lounge, kitchen and bathroom.

My bills have varied because the situation here has been confusing really. I,ll try to remember what I can but I have memory problems.

When I first moved in here 15 years ago I had economy 7.    After about 5 years they changed my heating to normal type  I. also had a solar hot water panel that was on the side of my bungalow and it was brilliant, never any trouble.  The New central heating was French and when it broke down they couldn't get the parts that needed replacing  so after being without proper heating while they tried to get the part, they then told me I was having this new ashp fitted. When they did it they removed the hot water solar panel.

My bills with the normal heating system were around 60.00 a month. 

My bills with the ashp rose to around 160.00. My energy provider Bulb now want upwards of 400.00 a month direct debit to cover my estimated usage this winter.



   
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(@hughf)
Honorable Member Member
Joined: 4 years ago
Posts: 489
 
Posted by: @winnie-wicket
Posted by: @derek-m

@winnie-wicket

What is the size of your home and how many rooms are there?

Do you have a Smart meter.

Without giving away 'state secrets', could you provide details of your bills from before the heat pump was installed and since it was installed.

It's a small 2 bed bungalow. One lounge, kitchen and bathroom.

My bills have varied because the situation here has been confusing really. I,ll try to remember what I can but I have memory problems.

When I first moved in here 15 years ago I had economy 7.    After about 5 years they changed my heating to normal type  I. also had a solar hot water panel that was on the side of my bungalow and it was brilliant, never any trouble.  The New central heating was French and when it broke down they couldn't get the parts that needed replacing  so after being without proper heating while they tried to get the part, they then told me I was having this new ashp fitted. When they did it they removed the hot water solar panel.

My bills with the normal heating system were around 60.00 a month. 

My bills with the ashp rose to around 160.00. My energy provider Bulb now want upwards of 400.00 a month direct debit to cover my estimated usage this winter.

Do you have the date at which the ASHP was installed and commissioned? Electricity has risen from 15p/unit (for arguments sake) to 34p/unit over the last 18 months, in two different steps (29p/unit was from April '22 to October '22) so that needs to be considered when looking at your bills.


Off grid on the isle of purbeck
2.4kW solar, 15kWh Seplos Mason, Outback power systems 3kW inverter/charger, solid fuel heating with air/air for shoulder months, 10 acres of heathland/woods.

My wife’s house: 1946 3 bed end of terrace in Somerset, ASHP with rads + UFH, triple glazed, retrofit IWI in troublesome rooms, small rear extension.


   
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(@derek-m)
Illustrious Member Member
Joined: 5 years ago
Posts: 4425
 

@winnie-wicket

First of all I cannot understand why they would remove what sounds to have been a solar thermal system, since it could have been incorporated with an ASHP and the correct hot water cylinder.

Ideally we need to know your consumption in kWh's, since tariffs have varied over recent time periods. Do you have a Smart meter?

I think that you should also ask Bulb to provide a breakdown of how they arrive at a figure of £400 per month. This would seem rather excessive for a small 2 bedroom property.



   
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(@hughf)
Honorable Member Member
Joined: 4 years ago
Posts: 489
 
Posted by: @derek-m

@winnie-wicket

First of all I cannot understand why they would remove what sounds to have been a solar thermal system, since it could have been incorporated with an ASHP and the correct hot water cylinder.

 

Total failure to properly design the system, lack of installer knowledge, etc etc etc.... Standard...


Off grid on the isle of purbeck
2.4kW solar, 15kWh Seplos Mason, Outback power systems 3kW inverter/charger, solid fuel heating with air/air for shoulder months, 10 acres of heathland/woods.

My wife’s house: 1946 3 bed end of terrace in Somerset, ASHP with rads + UFH, triple glazed, retrofit IWI in troublesome rooms, small rear extension.


   
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(@winnie-wicket)
Active Member Member
Joined: 4 years ago
Posts: 23
Topic starter  

Here are some readings, according to the smart meter.  Some from last year, some from after April when costs went up and some up to now.  I don't have any of the oil filled radiators on, no heating at all, just the tv and 2 lamps right now.



   
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(@winnie-wicket)
Active Member Member
Joined: 4 years ago
Posts: 23
Topic starter  

Sorry. Will try again

IMG 20221023 185346989 HDR
IMG 20221023 185427551 HDR
IMG 20221023 185356806 HDR

 



   
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(@winnie-wicket)
Active Member Member
Joined: 4 years ago
Posts: 23
Topic starter  
IMG 20221023 185502972 HDR
IMG 20221023 185512641 HDR
IMG 20221023 185519242 HDR


   
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