Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!
How I Negotiated a Better Deal on My Heat Pump Installation with Octopus Energy
Posted by: @ivanopinionIf it just saves money for the government, I'm sure no installer would ever bid lower than zero (net of the BUS).Posted by: @derek-mDoes anyone think that the cost of an installation would ever be proposed less than £7500, while the grant remains at £7500?
It is not actually the Governments money, it is our money (the taxpayer), though I doubt whether some of the installers will be too bothered whose money it is, so long as it goes into their pocket.
Going back to the OP.
Since you’ve come out as needing a 8kW Daikin, you won’t get the extra performance penalty associated with the 9-16kW model.
Do you know what your heat loss is from your bills?
The price is consistent with what our plumber was saying, namely they’ve increased their prices having made some losses on the ones they quoted with little to add to the bus grant, after the cost to them of putting things right afterwards.
Well done for getting further discounts, more radiator changes and do persist with them piping the buffer as (aka 2 port buffer) volumiser
2kW + Growatt & 4kW +Sunnyboy PV on south-facing roof Solar thermal. 9.5kWh Givenergy battery with AC3. MVHR. Vaillant 7kW ASHP (very pleased with SCOP >4) open system operating on WC
Hi Judith,
There's no heat loss figure I can see on the report I received.
The surveyor did say when he was finishing he up, it was around 5500 to 6000.
I'm still waiting for them to get back to me about whether they'll set it up as a volumiser.
He did say he'd get back to me today, but he didn't.
I'll report back once he does.
I've had a response from Octopus.
"At Octopus Energy, we install a Volumiser, which has one inlet and one outlet for connection to the heat pump and heating system, however, we do also refer to it as a buffer too."
Valid or not I'm unsure 🤔
@njt that’s fine then. One input and one output is a 2 port buffer=volumiser
2kW + Growatt & 4kW +Sunnyboy PV on south-facing roof Solar thermal. 9.5kWh Givenergy battery with AC3. MVHR. Vaillant 7kW ASHP (very pleased with SCOP >4) open system operating on WC
Posted by: @judithoutput is a 2 port buffer=volumiser
Not always true. A buffer can be plumbed in 4, 3 or 2 port configuration, a buffer straddles the flow and return, it can be either hydraulically separated, so a pump either side of it or not. It can assure a minimum volume flow at all times and increase system volume.
A volumiser is never hydraulically separated and is installed either in the flow or return, never both, it purely adds system volume. It cannot assure minimum volume flow on systems with multiple zones.
@johnmo My friend who was quoted £20K for an installation contacted OE for a quote at my suggestion … £8K less. He now awaits a survey! Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
When comparing quotes, it's very important to try to ensure technical parity. Very crudely, the higher the system design temperature, the lower to capital cost, as fewer radiators and pipework will need replacing. But there's an expensive trade-off in operating costs for a higher temperature system. It's possible of course to upgrade rads at some future point, thereby enabling a lower maximum temperature. But always check you are comparing apples with apples.
@allyfish I have explained that to my friend and also explained that due to MCS influences, they will survey based on a FT of 50 degrees C. I have suggested he request the survey be based on 45 or even 40 if he can twist their tentacles. Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
I quite agree.
But the final price was £3600 less than Heat Geek quote and that's way more than any potential radiator upgrades that may be needed.
Oh, and they wouldn't entertain doing a system design less then 50 Deg, even though I'd read somewhere someone got a 45 Deg design off them.
@njt My Daikin 8 kW based system was assessed around 50 degrees C. calculations, but in fact runs very happily at ~ 35 degrees C a lot of the time; when we experienced ~-7 or -8 in late November - early December 2023 I noted that the Homely smart controller cranked the system up to a FT of 45 degrees C. and coped very well in keeping us at 22.5 degrees C 24/7 throughout the house. We had 8 out of the 10 radiators replaced and I did influence the surveyor into being generous on the sizes - looks like that paid off! We are well insulated and technically, a ‘B’ now for the EPC. Regards, Toodles.
Toodles, heats his home with cold draughts and cooks food with magnets.
Hi Toodles,
That's good to know.
I'm rated a "B" also on EPC.
5500 heat loss, 6700 rad output, 8 KW Daikin.
I have been reading a lot on these forums over the past few weeks and because of the Madoka controller/thermostat being wired and needing to go diagonally to opposite side of the house, I've read about your Homely controller and looked into it.
Unfortunately Octopus won't fit it on the heat pump install, and Homely say the only sell to installers, so there's the problem.
- 26 Forums
- 2,658 Topics
- 62.1 K Posts
- 265 Online
- 7,054 Members
Join Us!
Latest Posts
-
RE: A2A vs A2W: Which Heat Pump Would You Pick?
I tend to have a problem with absolutes, @deltona. Ye...
By Majordennisbloodnok , 1 hour ago
-
RE: Home automation and the cloud; is there a better way?
I totally agree, @wully, with your point about cloud/lo...
By Majordennisbloodnok , 1 hour ago
-
RE: Rural burning – I've had enough
@transparent, environmental protection emailed earlier ...
By Mars , 3 hours ago
-
Good point, I only know about heatpumpmonitor, which fo...
By Batpred , 4 hours ago
-
RE: Cooling with with air to water heat pumps
@etchedpixels A few warmish days or a bit of snow an...
By Papahuhu , 5 hours ago
-
Good points @etchedpixels And it occurred to me that...
By springswood , 6 hours ago
-
Take a look at this link of what I did to encapsulate a...
By ASHP-BOBBA , 7 hours ago
-
RE: Help me keep the faith with my air source heat pump installation
Thanks and noted. I dont see Vaillant doing a general ...
By JamesPa , 7 hours ago
-
RE: Solar Power Output – Let’s Compare Generation Figures
Greetings my fellow heatwave sufferers! Over here, we n...
By MK4 , 8 hours ago
-
RE: Outdoor Battery Solutions?
We are on the same tariff, on 3.5p/kwh. So until early ...
By Batpred , 21 hours ago
-
RE: Solar Yield vs Temperature.
@old_scientist Fair enough, that may be similar to t...
By Batpred , 22 hours ago
-
RE: Lower electric tariffs for heat pump users
I suspect that would not be a difficult decision, if I ...
By Batpred , 1 day ago
-
RE: Vehicle-to-Home with a Heat Pump: Is the Technology Ready and Which EV Should I Buy?
Absolutely. We are going through another period when ou...
By Batpred , 1 day ago
-
I am frequently annoyed to see that my Growatt inverter...
By DavidAlgarve , 1 day ago





