Renewable Heating Hub Heat Pump Forums

Search with Wattson
Forums
Renewable Heating
Air Source Heat Pum...
Mitsubishi EcoDan A...
 
Notifications
Clear all

Joining the Renewable Heating Hub forums is completely free and only takes a minute. By registering you’ll be able to ask questions, join discussions, follow topics you’re interested in, bookmark useful threads and receive notifications when someone replies. Non-registered members also do not have access to our AI features. When choosing your username, please note that it cannot be changed later, so we recommend avoiding brand or product names. Before registering, please take a moment to read the Forum Rules & Terms of Use so we can keep the community helpful, respectful and informative for everyone. Thanks for joining!

[Solved] Mitsubishi EcoDan ASHP Settings not saving.

 
Air Source Heat Pumps (ASHPs)
Last Post by Westkent 2 years ago
12 Posts
2 Users
6 Reactions
2,794 Views
RSS
 Fez96
(@fez96)
Active Member Member
Joined: 2 years ago
Posts: 5
Topic starter 26/11/2024 1:24 pm   [#1897]

Hi All,

WhatsApp Image 2024 11 26 at 11.40.37
WhatsApp Image 2024 11 26 at 11.46.50
WhatsApp Image 2024 11 26 at 11.40.38

 

We had a mitsubishi EcoDan Heat Pump for the last year, Installed November 2023, in our rented house.  Everything has been working fine untill we had a power cut last month. The heat pump wouldn’t turn on and we didn’t know what to do. Our landlord was informed, they came out to the heat pump and did a system reset. This fully reset the system to factory default prior to the power cut.

The heat pump now works, but whenever we make certain changes, the settings dont save for long before they return to default. We have set the DFW and this remains at the adjusted setting so isn’t an issue. The problem is on the main screen of the control panel, its set onto flow mode i believe at 55’C(See picture), whenever we change the heating mode to heat room at 20’C and adjust to 18’C, The system always returns to flow mode after a period of time. is there a way of stopping this? We’ have never had this problem before and i suspect its because the system has not been set up the same way when it was initially installed in 2023.

We’ve explained this to our landlord but they won’t help as they say the system is working, plus the company that installed it now aren’t operating. We don’t want to keep changing the temperature every time this resets, can anyone advise. Ohh and of course, the manuals aren’t much help.



   
Quote
Topic Tags
ASHP EcoDan Mitshubishi
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
26/11/2024 4:09 pm  

Have you attempted the auto adaptation setting.

Thats probably the advisable one for you if your system allows.

Even if just until someone more technically minded than me comes along.

sorry im not that technical on this but  mines an ecodan and thats my setting.

 



   
ReplyQuote
 Fez96
(@fez96)
Active Member Member
Joined: 2 years ago
Posts: 5
Topic starter 26/11/2024 4:13 pm  

Hi @westkent ,

Thanks for the response. Is that the setting with a little thermometer in the house? when ever i put it on this setting, within 2-3 hours its goes back to flow mode.



   
ReplyQuote
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
26/11/2024 4:19 pm  

If you use the MELCloud app you can go to unit settings and select..ROOM.. press select than that will put you into auto adaptation.

good luck



   
👍
2
ReplyQuote
 Fez96
(@fez96)
Active Member Member
Joined: 2 years ago
Posts: 5
Topic starter 26/11/2024 4:20 pm  

@westkent Thanks, Will give it a go (Y)



   
ReplyQuote
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
26/11/2024 6:10 pm  

@fez96 not sure until I’m home.

i did have a similar issue a while back and emailed Mitsubishi support via their website.

They corrected my settings remotely within 24 hrs.

worth a go



   
ReplyQuote
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
26/11/2024 6:22 pm  

You know if your on auto adaptation as your control panel will show the room target temperature 



   
ReplyQuote
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
26/11/2024 7:09 pm  

Posted by: @fez96
↑

Hi @westkent ,

Thanks for the response. Is that the setting with a little thermometer in the house? when ever i put it on this setting, within 2-3 hours its goes back to flow mode.

This is what’s on mine

IMG 8799
IMG 8798
IMG 8795

 

 



   
👍
1
ReplyQuote
 Fez96
(@fez96)
Active Member Member
Joined: 2 years ago
Posts: 5
Topic starter 27/11/2024 8:36 am  

@westkent Yes this is the setting i keep changing it too, but within 2 hours, it always changes back to my first picture. I will email Mitsubishi support and see if they can help remotely. Thanks for your help 🙂



   
👍
1
ReplyQuote
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
27/11/2024 9:07 am  

Keep us updated 👍



   
ReplyQuote
 Fez96
(@fez96)
Active Member Member
Joined: 2 years ago
Posts: 5
Topic starter 05/12/2024 9:31 am  

@westkent, So it turns out, when the Landlord came to reset the system, they put the system on their app and didn't remove it afterwards. So whatever i was changing was not being accepted because the app has overriding them. I though this strange but actually thinking about it makes sense now. All sorted, Tech support from mitshubishi was good and sorted straight away.



   
👍
2
ReplyQuote
 Westkent
(@westkent)
Trusted Member Member
Joined: 3 years ago
Posts: 67
05/12/2024 9:39 am  

@fez96 

Who’d of thought.?

👍



   
ReplyQuote
Forum Jump:
  Previous Topic
Next Topic  
Related Topics
Topic Tags:  ASHP (88) , EcoDan (42) , Mitshubishi (1) ,
Share:

SPONSORS

Join Us!

Installer Finder

Degrees of Separation

Latest Posts

SPONSORS

Members Online

Click to access the login or register cheese
Protected By
Shield Security PRO