Posted by: @grahamh-energy-donkey

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if you have a midea the warranty will be with Midea i guess, 

As I said before, it is all rather opaque. The actual warranty document has both Midea and FHP letterhead/logos on it, and is 'signed' by Freedom Heat Pumps Ltd. On page 2 it says "Warranty Support: If you take care of the Midea products and something goes wrong, we aim to provide excellent customer service and the simplest, fastest and most economical means of repair in the industry" where 'we' presumably means Freedom Heat Pumps Ltd, as they 'signed' the document. The claims procedure says the claims are dealt with, at least in the first instance, by FHP: "Warranty Claim Procedure i) Contact made with Freedom Heat Pumps to diagnose fault / issue". Reading between the lines, the warranty may be underwritten by Midea UK (whoever and wherever they are), but any claims are dealt with by FHP, who may or may not exist if and when any claim is made. 

Posted by: @grahamh-energy-donkey

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ref the planet devices comment, you need to look at what it actually does,

So far as I can see, it is a very over-priced wifi modbus connection plus some sort of cloud thingy which will no doubt be used to hoover up customer data for 'commercial purposes' as well as providing jazzy dashboards for installers engineers and owners. Since Midea publish the modbus register addresses for their M Thermal Monoblock heat pumps, we can already see exactly what a modbus connection can and can't do with a Midea heat pump, and my guess is the same will apply to most if not all heat pump brands that Planet Devices can connect to.      

Posted by: @grahamh-energy-donkey

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Posted by: @grahamh-energy-donkey

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ref the planet devices comment, you need to look at what it actually does,

 

So far as I can see, it is a very over-priced wifi modbus connection plus some sort of cloud thingy which will no doubt be used to hoover up customer data for 'commercial purposes' as well as providing jazzy dashboards for installers engineers and owners. Since Midea publish the modbus register addresses for their M Thermal Monoblock heat pumps, we can already see exactly what a modbus connection can and can't do with a Midea heat pump, and my guess is the same will apply to most if not all heat pump brands that Planet Devices can connect to.      

Unless Midea have made modifications to their heat pump interfaces, any third party solution will be using what's already known about and well documented. Any third party solution can only work with the data the heat pump provides through that interface, which is no more nor less than what's available locally.

As for what any third party solution does, that's a different story. Some may be useful, some not. Some may be good value, some not. We can only judge on what information is available. I would suggest we don't continue with any conjecture about any product that hasn't launched yet and for which no information is publicly available. Let's not forget advertising (unless paid) is not allowed on this site and this forum is most certainly not a pre-launch hype platform. If any new product or service does indeed get launched we can discuss it then - within the confines of the forum rules, of course.